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NEC Univerge SV8100 Programming Manual

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Programming Manual
NECIC-AP-002
Issue 10.1(R9.5)

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  Summary of Contents for NEC Univerge SV8100

  • Page 1 Programming Manual NECIC-AP-002 Issue 10.1(R9.5)
  • Page 2 NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation.
  • Page 3 Notice on the Equipment Name The Equipment Name such as Chassis, Terminals described in this manual is for common name. Therefore, for the market, it is necessary to regards as the equipment name described in the table below; TableN-1: Equipment Name Category Common Name For Asia...
  • Page 4 Issue 10.1 UNIVERGE SV8100 TableN-1: Equipment Name Category Common Name For Asia For Australia ITL-32D-1()(BK)TEL → ITL-32D-1P(BK)TEL ITL-32D-1A(BK)TEL Terminals ITL-8LD-1()(BK)TEL → ITL-8LD-1P(BK)TEL ITL-8LD-1A(BK)TEL ITL-8LD-1()(WH)TEL → ITL-8LD-1P(WH)TEL ITL-8LDE-1()(BK)TEL → ITL-8LDE-1P(BK)TEL ITL-12PA-1()(BK)TEL → ITL-12PA-1P(BK)TEL ITL-12PA-1A(BK)TEL ITL-320C-()(BK)TEL → ITL-320C-1P(BK)TEL ITL-320C-1A(BK)TEL ITL-320C-2P(BK)TEL ITL-320C-2A(BK)TEL APR-L() UNIT →...
  • Page 5: Table Of Contents

    What the Softkey Display Prompts Mean ......... 1-7 Section 9 System Number Plan/Capacities ............1-8 Chapter 2 Programming the UNIVERGE SV8100 Section 1 Programming Your System ............... 2-1 Program 10 : System Configuration Setup 10-01 : Time and Date ................2-3 10-02 : Location Setup ................
  • Page 6 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 10-13 : In-DHCP Server Setup ............2-28 10-14 : Managed Network Setup ............2-29 10-15 : Client Information Setup ............2-30 10-16 : Option Information Setup ............2-31 10-17 : H.323 Gatekeeper Setup ............2-35 10-18 : H.323 Alias Address Setup .............
  • Page 7 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 10-50 : License Information ..............2-73 10-51: PRI/T1/E1 Selection of CD-PRTA ..........2-78 10-52 : Free/Demo License Information ..........2-79 10-54 : License Configuration for Each Package ........ 2-80 10-55 : Package Network Setup ............2-81 10-56 : XML Portal IP Phone ...............
  • Page 8 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 12-04: Holiday Night Service Switching ..........2-131 12-05: Night Mode Group Assignment for Extensions ...... 2-132 12-06: Night Mode Group Assignment for Trunks ......2-133 12-07: Text Data for Night Mode ............2-134 12-08: Night Mode Service Range ............ 2-135 Program 13 : Abbreviated Dialing 13-01: Speed Dialing Option Setup ...........
  • Page 9 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup ..........2-173 15-02 : Multiline Telephone Basic Data Setup ........2-176 15-03 : Single Line Telephone Basic Data Setup ......2-185 15-05 : IP Telephone Terminal Basic Data Setup ......2-188 15-06 : Trunk Access Map for Extensions .........
  • Page 10 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 20-02 : System Options for Multiline Telephones ......2-239 20-03 : System Options for Single Line Telephones ......2-243 20-04 : System Options for Virtual Extensions ........2-245 20-06 : Class of Service for Extensions ..........2-246 20-07 : Class of Service Options (Administrator Level) .....
  • Page 11 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 20-44 : Watch Mode Setup ............... 2-299 20-45 : Remote Watch Setup ............2-300 20-46 : Security Sensor Setup ............2-301 20-47 : Time Pattern Setting for Watch Mode ........2-303 20-48 : Time Pattern Setting for Security Sensor ......2-304 20-53 : Night Mode Group Assignment for Power Save Group ..
  • Page 12 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ Program 22 : Incoming Call Setup 22-01: System Options for Incoming Calls ........2-341 22-02: Incoming Call Trunk Setup ............. 2-343 22-03: Trunk Ring Tone Range ............2-345 22-04: Incoming Extension Ring Group Assignment ......2-347 22-05: Incoming Trunk Ring Group Assignment .......
  • Page 13 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 24-09 : Call Forward Split Settings ............ 2-384 Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup ......... 2-387 25-02 : DID/DISA VRS Message ............2-388 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing ..2-389 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy ..
  • Page 14 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ Program 30 : DSS/DLS Console Setup 30-01: DSS Console Operating Mode ..........2-421 30-02: DSS Console Extension Assignment ........2-422 30-03: DSS Console Key Assignment ..........2-423 30-04: DSS Console Alternate Answer ..........2-431 30-05: DSS Console Lamp Table ............2-432 30-10: DSS Console IP Terminal Setup ..........
  • Page 15 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 34-07: E&M Tie Line Timer ..............2-460 34-08: Toll Restriction Data for E&M Tie Lines ........2-461 34-09: ANI/DNIS Service Options ............2-462 34-11: E1 Trunk Basic Setup (OT) ............ 2-465 Program 35 : SMDR Account Code Setup 35-01: SMDR Options ................
  • Page 16 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 41-16: ACD Threshold Overflow ............2-503 41-17: ACD Login Mode Setup ............2-504 41-18: ACD Agent Identity Code Setup ..........2-505 41-19: ACD Voice Mail Delay Announcement ........2-507 41-20: ACD Queue Display Settings ..........2-509 41-21: ACD Login ID Setup ...............
  • Page 17 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ Program 45 : Voice Mail Integration 45-01 : Voice Mail Integration Options ..........2-547 45-02: NSL Option Setup ..............2-550 45-04: Voice Mail Digit Add Assignment ..........2-551 45-05 : Voice Mail Send Protocol Signal Without Additional Digits ... 2-552 Program 47 : InMail 47-01: VM8000 InMail System Options ..........
  • Page 18 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 50-05: CCIS Maximum Call Forwarding Hop Counter ....... 2-628 50-06: CCIS Feature Availability ............2-629 50-07: CCIS Centralized Billing Center Office ........2-630 50-08: CCIS Centralized BLF Sending Group Assignment ....2-631 50-09: CCIS Centralized BLF Sending Extension Number Assignment ..
  • Page 19 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 51-18: NetLink Configuration Options ..........2-664 51-19: NetLink IP Trunk (SIP) Calling Party Number Setup for Extension ....................2-665 Program 80 : Basic Hardware Setup for System 80-01 : Service Tone Setup ............... 2-667 80-02 : DTMF Tone Setup ..............2-677 80-03 : DTMF Tone Receiver Setup ..........
  • Page 20 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ Program 82 : Basic Hardware Setup for Extension 82-01 : Incoming Ring Tone .............. 2-737 82-03 : DSS Console LED Pattern Setup .......... 2-740 82-04: LCA Initial Data Setup ............2-742 82-05: ISDN BRI&PRI Layer2 (S-Point) Initial Data Setup ....2-744 82-06: ISDN BRI&PRI Layer3 (S-point) Timer Setup ......
  • Page 21 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 84-22 : DT700 Multiline Logon Information Setup ......2-815 84-23 : DT700 Multiline Basic Information Setup ......2-817 84-24 : DT700 Multiline CODEC Basic Information Setup ....2-819 84-25 : NetLink CODEC Information Basic Setup ......2-824 84-26: IPL Basic Setup (DSP) ............
  • Page 22 Issue 10.1 UNIVERGE SV8100 ___________________________________________________________________________________ 90-17: Firmware Information ............. 2-883 90-19: Dial Block Release ..............2-884 90-20: Traffic Report Data Setup ............2-885 90-21: Traffic Report Output .............. 2-887 90-22: Terminal Version information ..........2-888 90-23: Deleting Registration of IP Telephones ........2-889 90-24: System Alarm Report Notification Time Setup .......
  • Page 23 UNIVERGE SV8100 Issue 10.1 ___________________________________________________________________________________ 90-58: Restore Recovery Data ............2-920 90-59: Delete Recovery Data ............2-921 90-60: T1/ISDN Layer Status Information .......... 2-922 90-61: Manual Slot Install ..............2-923 90-63: DT700 Control ................ 2-924 90-64: SNMP Setup ................2-925 90-65: 1st Party CTI Authentication Password Setup ......
  • Page 24 LIST OF TABLES ___________________________________________________________________________________ Table 1-1 Keys for Entering Data ..................1-4 Table 1-2 Keys for Entering Names .................. 1-5 Table 1-3 Softkey Display Prompts ................... 1-7 Table 1-4 System Number Plan/Capacities ............... 1-8 Table 2-1 Programming Modes ..................2-1 Table 2-2 License Information ..................
  • Page 25: Chapter 1 Introduction

    Introduction EFORE TART ROGRAMMING ECTION Before customizing your system be sure to read this chapter first. This chapter provides you with detailed information about the system programs. By changing a program, you change the way the feature associated with that program works. In this chapter, you find out about each program, the features that the program affects and how to enter the program data into system memory.
  • Page 26: How To Enter Programming Mode

    Issue 10.1 UNIVERGE SV8100 The reverse type (white on black) just beneath the Description heading is the program access level. You can only use the program if your access level meets or exceeds the level the program requires. Refer to...
  • Page 27 UNIVERGE SV8100 Issue 10.1 User Password Level Programs at this Level Name ******** 1(MF) Manufacture Level (MF) nec-i 20-12(AU),40-04(AU), 40-07, 80-02(OT), 80-11(OT), 81- 04, 81-05, 82-01(AU), 82-03(AU), 82-04(AU), 82-05, 82-08 12345678 2 (IN) Installation (IN): tech All programs in this section not listed for MF, SA, & SB...
  • Page 28: Table 1-1 Keys For Entering Data

    Issue 10.1 UNIVERGE SV8100 SING EYS TO ROUND IN THE ROGRAMS ECTION Once you enter the programming mode, use the keys in the following chart to enter data, edit data and move around in the menus. Table 1-1 Keys for Entering Data Keys for Entering Data Use this key...
  • Page 29: Programming Names And Text Messages

    UNIVERGE SV8100 Issue 10.1 Table 1-1 Keys for Entering Data (Continued) Keys for Entering Data Use this key... When you want to...  Scroll backward through a list of entry numbers (e.g., from extension etc.) or through entries in a table (e.g., Common Permit Table).
  • Page 30 OFTKEYS ROGRAMMING ECTION Each UNIVERGE SV8100 display telephone provides interactive Softkeys for intuitive feature access. The options for these keys will automatically change depending on where you are in the system programming. Simply press the Softkey located below the option you wish and the display will change accordingly.
  • Page 31: What The Softkey Display Prompts Mean

    UNIVERGE SV8100 Issue 10.1 HAT THE OFTKEY ISPLAY ROMPTS ECTION When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs. Table 1-3 Softkey Display Prompts...
  • Page 32: System Number Plan/Capacities

    Issue 10.1 UNIVERGE SV8100 YSTEM UMBER APACITIES ECTION  The following table provides the capacities for the UNIVERGE SV8100 system. Table 1-4 System Number Plan/Capacities System Number Plan/Capacities System Type Number Plan/Capacities System Analog Caller ID Detector (detected by DSP)
  • Page 33 Virtual Extension Ports Virtual Extension Number Range 1~89999999* (*Extension cannot start with 0 or 9) PGD Adapter ADA (Recording Jack) Adapters UNIVERGE SV8100 Wireless – SIP DECT Access Points Unlimited Door Boxes Door Box Numbers DSS Consoles Numbers: 60 Button DSS Console ...
  • Page 34 Issue 10.1 UNIVERGE SV8100 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Speed Dialing Speed Dialing Groups Speed Dialing Bins 0~1999 Speed Dialing Table-Common 1000 ACD Groups ACD Agent Extensions ACI Groups ACI Ports Automated Attendant...
  • Page 35 UNIVERGE SV8100 Issue 10.1 Table 1-4 System Number Plan/Capacities (Continued) System Number Plan/Capacities System Type Number Plan/Capacities Paging and Park Internal Page Group Numbers 0, 01~64 External Page Group Numbers 0, 1~8 External Speakers CD-CP00()  PGD Adapter (1~8) ...
  • Page 36 Programming Password Users Footnotes Extension numbers can be one to eight digits long. Refer to the Flexible System Numbering feature in the UNIVERGE SV8100 Features and Specifications Manual.  SV8100 needs Power Calculation depending on the system configuration. 1 - 12...
  • Page 37: Programming The Univerge Sv8100

    Programming the UNIVERGE SV8100 ROGRAMMING YSTEM ECTION This chapter provides information necessary to properly program your UNIVERGE SV8100 system. The programming blocks are organized into the following programming modes. Table 2-1 Programming Modes Program Number: Program Name Program 10 : System Configuration Setup...
  • Page 38 Program 82 : Basic Hardware Setup for Extension Program 84 : Hardware Setup for VoIP Program 85 : Hardware Setup for ETIA Switch (AU Only) Program 90 : Maintenance Program Program 92 : Copy Program Program 93: System Information 2 - 2 Programming the UNIVERGE SV8100...
  • Page 39: Program 10 : System Configuration Setup

    Program 10 : System Configuration Setup 10-01 : Time and Date Level: Description Use Program 10-01: Time and Date to change the system Time and Date through system programming. Extension users can also dial Service Code 828 (OT)/ 728 (AU) to change the time if allowed by an extension Class of Service. Program Input Data Item...
  • Page 40: Location Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-02 : Location Setup Level: Description Use Program 10-02 : Location Setup to define the location of the installed system. Input Data Item Item Input Data Default Description Dial (up to No setting (OT) Enter the country code.
  • Page 41: Etu Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-03 : ETU Setup Level: Description Use Program 10-03 : ETU Setup to setup and confirm the Basic Configuration data for each blade. When changing a defined terminal type, first set the type to 0 and then plug the new device in to have the system automatically define it or you may have to reseat the blade.
  • Page 42 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default = Not set Logical Port Number (B1) = Multiline Terminal (1~512) = SLT Adapter (OT) (1~512) = BCH (Bluetooth Cordless Handset) (1~512) = PGD Adapter (Paging) (1~8) = PGD Adapter (for Tone Ringer)
  • Page 43 UNIVERGE SV8100 Issue 10.1 = DT3** Multiline Telephone Type term term = No option Side Option Information = 8LK Unit = 16LK Unit = 24ADM = No option Bottom Option Information (Only applies = APR to DTL–style telephones) = ADA...
  • Page 44 Issue 10.1 UNIVERGE SV8100 For ODTA PKG Setup Physical Port Number 01~04 Item Item Input Data Default 0~200 Logical Port Number 0 = 2 Wire 2/4 Wire 1 = 4 Wire 0 = TYPE I E&M Line Control Method 1 = TYPE V...
  • Page 45 UNIVERGE SV8100 Issue 10.1 For BRIA PKG Setup ISDN Line Number 01~04 Item Item Input Data Default = No setting ISDN Line Mode = T-Point = S-Point (OT) = NW Mode (Leased Line) (OT) = NW Mode (Interconnected Line) (OT)
  • Page 46 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default = Slave System Master/Slave System (OT) If set to 0, system is synchronized to = Master System network clock. If set to 1, system is not synchronized to the network clock.
  • Page 47 UNIVERGE SV8100 Issue 10.1 For PRTA PKG Setup ISDN Line Number 01~30 Item Item Input Data Default = No setting ISDN Line Mode = T-Point = S-Point (OT) = NW Mode (Leased Line) (OT) = NW Mode (Interconnected Line) (OT)
  • Page 48 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default = Keypad Facility Dial Information Element ISDN Protocol definition = Called Party Number Only when Dial Sending Mode (10-03-08) is set for 1 (Overlap Sending). = Slave System Master/Slave System (Network...
  • Page 49 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default = Standard (same as NI-2) Network Exchange Selection Select the ISDN protocol for the ISDN = reserved circuit. = reserved = DMS (A211) = 5ESS = DMS (A233) = 4ESS = NI-2...
  • Page 50 Issue 10.1 UNIVERGE SV8100 = Internal T1 Clock Source = External = Auto Number of Ports = 4 Ports = 8 Ports = 12 Ports = 16 Ports = 20 Ports 0 = Auto Straight/Cross Wiring 1 = Manual (Cross)
  • Page 51 UNIVERGE SV8100 Issue 10.1 = 0.91/1.70V Receive Input Threshold = 0.74/0.84V = 0.59/0.84V = 0.42/0.45V = 0.32/0.45V = 0.21/0.20V = 0.16/0.10V = 0.10/not defined For IPLA PKG Setup Physical Port Number 001-200 Item Item Input Data Default 0~200 Trunk Logical Port Number = H.323...
  • Page 52 Issue 10.1 UNIVERGE SV8100 = B8ZS Zero Code Suppression = AMI/ZCS = 0 feet ~ 133 feet Line Length Selection = 133 feet ~ 266 feet = 266 feet ~ 399 feet = 399 feet ~ 533 feet = 533 feet ~ 655 feet...
  • Page 53: Music On Hold Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-04 : Music On Hold Setup Level: Description Use Program 10-04 : Music on Hold Setup to set the Music on Hold (MOH) source. For internal Music on Hold, the system can provide a service tone callers on hold or one of eleven synthesized selections.
  • Page 54 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Analog Communications Interface (ACI)  Background Music  Music on Hold  2 - 18 Program 10 : System Configuration Setup...
  • Page 55: General Purpose Relay Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-05 : General Purpose Relay Setup Level: Description Use Program 10-05: General Purpose Relay Setup to define which Relay circuits (5~8) on PGD Adapter are used for General Purpose Relay.
  • Page 56: 10-06: Isdn Bri Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-06: ISDN BRI Setup Level: Description Use Program 10-06: ISDN BRI Setup define the TE1 selection and DID mode for DID callers when the BRI feature is used. Input Data...
  • Page 57: 10-07: Conversation Recording Resource (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-07: Conversation Recording Resource (OT) Level: Description Use Program 10-07: Conversation Record Circuits to select the number of Conference circuits to be used for Conversation Recording.  Even if this program is set to '0', the telephone conversation recording function can be used.
  • Page 58: Pre-Ringing Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-08 : Pre-Ringing Setup Level: Description Use Program 10-08: Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes.
  • Page 59: Dtmf And Dial Tone Circuit Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-09 : DTMF and Dial Tone Circuit Setup Level: Description Use Program 10-09: DTMF and Dial Tone Circuit Setup to allocate the circuits on the CD-CP00 for either DTMF receiving or dial tone detection. The CD-CP00 has 32 circuits initially, and an additional 64 circuits are added when a PZ-BS10 is installed.
  • Page 60 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference Caller ID  Central Office Calls, Placing  Direct Inward Dialing (DID)  Direct Inward System Access (DISA)  Tie Lines  2 - 24 Program 10 : System Configuration Setup...
  • Page 61: 10-12: Cd-Cp00 Network Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-12: CD-CP00 Network Setup Level: Description Use Program 10-12: CD-CP00 Network Setup to setup the IP Address, Subnet-Mask, and Default Gateway addresses. Caution! If any IP Address or NIC settings are changed, the system must be reset for the changes to take affect.
  • Page 62 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Description 0~24 (0 = -12 Hours and 24 = +12 Hours) Determine the Time Zone offset from Greenwich Mean Time (GMT) time. Then enter its respective value. For exam-...
  • Page 63 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Item Input Data Default Description 128.0.0.0 192.0.0.0 224.0.0.0 255.255.0.0 Set for IPLA. Subnet Mask 240.0.0.0 248.0.0.0 252.0.0.0 254.0.0.0 255.0.0.0 255.128.0.0 255.192.0.0 255.224.0.0 255.240.0.0 255.248.0.0 255.252.0.0 255.254.0.0 255.255.0.0 255.255.128.0 255.255.192.0 255.255.224.0 255.255.240.0 255.255.248.0 255.255.252.0...
  • Page 64: In-Dhcp Server Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-13 : In-DHCP Server Setup Level: Description Use Program 10-13: In-DHCP Server Setup to setup the DHCP Server built into the CD-CP00 blade. Input Data Item Item Input Data Default...
  • Page 65: Managed Network Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-14 : Managed Network Setup Level: Description Use Program 10-14 : Managed Network Setup to set up the range of the IP address which the DHCP Server leases to a client.
  • Page 66: Client Information Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-15 : Client Information Setup Level: Description Use Program 10-15 : Client Information Setup to set up the client information when the DHCP server needs to assign a fixed IP address to clients.
  • Page 67: Option Information Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-16 : Option Information Setup Level: Description Use Program 10-16 : Option Information Setup to set up the option given from the DHCP server to each client. Input Data Item...
  • Page 68 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Item Input Data Default Code number 0~255 43 (Fixed) Download Protocol Set Download Protocol used 163(Fixed) Sub code number for Auto Config (for DT700 Series). 1 = FTP 2 = HTTP Code number 0~255...
  • Page 69 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Item Input Data Default Code number 0~255 120 (Fixed) SIP Server (Domain Name) If there is setting in 10-16-16 No setting Maximum 20 character strings this setting will be ignored Code number 0~255...
  • Page 70 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Voice Over Internet Protocol (VoIP)  2 - 34 Program 10 : System Configuration Setup...
  • Page 71: H.323 Gatekeeper Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-17 : H.323 Gatekeeper Setup Level: Description Use Program 10-17 : H.323 Gatekeeper Setup to set the H.323 Gatekeeper information. Item Name Input Data Default = No Gatekeeper Gatekeeper Mode...
  • Page 72: H.323 Alias Address Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-18 : H.323 Alias Address Setup Level: Description Use Program 10-18 : H.323 Alias Address Setup to set the alias address registered to the outside H.323 Gatekeeper. Input Data Number of Alias...
  • Page 73: Voip Dsp Resource Selection

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-19 : VoIP DSP Resource Selection Level: Description Use Program 10-19 : VoIP DSP Resource Selection to define the criteria for each DSP resource on the VoIP blade. Input Data...
  • Page 74: Lan Setup For External Equipment

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-20 : LAN Setup for External Equipment Level: Description Use Program 10-20 : LAN Setup for External Equipment to define the TCP port/ address/etc. for communicating to external equipment. Input Data...
  • Page 75 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference None Programming Manual 2 - 39...
  • Page 76: 10-21: Cd-Cp00 Hardware Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-21: CD-CP00 Hardware Setup Level: Description Use Program 10-21: CD-CP00 Hardware Setup to set up External MOH and General Purpose Relay on the CD-CP00 blade. Input Data Item Related Item...
  • Page 77: Sip System Interconnection Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-23 : SIP System Interconnection Setup Level: Description Use Program 10-23 : SIP System Interconnection Setup to determine if the system is interconnected and define the IP address of another system, call control port number and alias address for SV8100 system interconnection.
  • Page 78: Daylight Savings Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-24 : Daylight Savings Setup Level: Description Use Program 10-24 : Daylight Savings Setup to set the options for daylight savings. As the telephone system is used globally, these settings define when the system should automatically adjust for daylight savings as it applies to the region in which the system is installed.
  • Page 79 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Item Input Data Default End of Week Day (Sun = 1, Mon = 2, etc.) Enter the day of the week when the system should adjust the time for daylight savings. (01 = Sunday, 02 = Monday, etc.).
  • Page 80: H.323 Gateway Prefix Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-25 : H.323 Gateway Prefix Setup Level: Description Use Program 10-25: H.323 Gateway Prefix Setup to set the gateway prefix registered to the outside gatekeeper. Input Data Item Item Input Data...
  • Page 81: Ip System Operation Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-26 : IP System Operation Setup Level: Description Use Program 10-26 : IP System Operation Setup to enable or disable the Peer to Peer feature for SIP MLT and SIP IP stations.
  • Page 82: 10-27: H.323 System Interconnection W/ Application Setup (Ot)

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-27: H.323 System Interconnection w/ Application Setup (OT) Level: Description Use Program 10-27: H.323 Interconnection with Application Setup to set the IP address of the network IP systems. Input Data...
  • Page 83: Sip System Information Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-28 : SIP System Information Setup Level: Description Use Program 10-28 : SIP System Information Setup to set up basic SIP trunking. Input Data Item Item Input Data Default Up to 64 Characters...
  • Page 84 Issue 10.1 UNIVERGE SV8100 Input Data 0 = Disable IP Trunk Port Binding Trunk port binding is only used for 1 = Enable SIP trunks to the provider in Non- Registration Mode only. When this is disabled, an inbound call comes...
  • Page 85: Sip Server Information Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-29 : SIP Server Information Setup Level: Description Use Program 10-29 : SIP Server Information Setup to define the SIP Proxy setup for outbound/inbound. The 10-29 commands are not used in non-registration mode.
  • Page 86 Issue 10.1 UNIVERGE SV8100 Input Data Item Item Input Data Default 0 = Off DNS Server Mode This setting determines if the DNS server is 1 = On used. 0.0.0.0 ~ 126.255.255.254 0.0.0.0 DNS Server IP Address If 10-29-08 is 1, this is effective. This sets 128.0.0.1 ~ 191.255.255.254...
  • Page 87 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference None Programming Manual 2 - 51...
  • Page 88: Sip Authentication Information Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-30 : SIP Authentication Information Setup Level: Description Use Program 10-30 : SIP Authentication Information Setup to set the authentication options for SIP trunks. Input Data Item Item Input Data...
  • Page 89: 10-31: Networking Keep Alive Setup (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-31: Networking Keep Alive Setup (OT) Level: Description Use Program 10-31: Networking Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking.
  • Page 90 Issue 10.1 UNIVERGE SV8100 Conditions The keep alive message must be sent and a response not received for the retry count, for the link to be taken out of service and the calls in progress and Park Hold orbits to be released.
  • Page 91: 10-32: Networking Maximum Pri Channel Setup (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-32: Networking Maximum PRI Channel Setup (OT) Level: Description Use Program 10-32: PRI Networking Maximum PRI Channel Setup to assign the number of B-channels to be used for each ISDN blade. This allows for fractional PRIs when used with multiple site networking.
  • Page 92: Sip Registrar/Proxy Information Basic Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-33 : SIP Registrar/Proxy Information Basic Setup Level: Description Use Program 10-33 : SIP Registrar/Proxy Information Basic Setup to set the registrar/proxy options for SIP extensions. Input Data Item Item...
  • Page 93: Sip Trunk Registration Information Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-36 : SIP Trunk Registration Information Setup Level: Description Use Program 10-36: SIP Trunk Registration Information Setup to set the SIP trunk registration information. Input Data Register ID 1~31 Input Data...
  • Page 94: Upnp Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-37 : UPnP Setup Level: Description Use Program 10-37 : UPnP Setup to set the UPnP (Universal Plug and Play) options for SIP trunks. Input Data Item Item Input Data...
  • Page 95: Bgm Resource Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-38 : BGM Resource Setup Level: Description Use Program 10-38 : BGM Resource Setup to configure the Background Music Source input. Input Data Item Input Data Default 0 = CPU IN...
  • Page 96: Fractional Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-39 : Fractional Setup Level: Description Use Program 10-39 : Fractional Setup to enable or disable the ability to use fractional T1 or PRI. Input Data Item No. Item Input Data...
  • Page 97: Ip Trunk Availability

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-40 : IP Trunk Availability Level: Description Use Program 10-40 : IP Trunk Availability to enable or disable the ability to use SIP trunks and assign the number of ports if IP Trunk is enabled.
  • Page 98 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 62 Program 10 : System Configuration Setup...
  • Page 99: 10-41: General Purpose Contact Detector Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-41: General Purpose Contact Detector Setup Level: Description (This program is aviable for V7000 or higher for AU) Use Program 10-41: General Purpose Contact Detector Setup to specify the circuit number used on a PGD Adapter as a contact detection circuit.
  • Page 100: Virtual Loop Back Port Setting

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-42 : Virtual Loop Back Port Setting Level: Description Use Program 10-42: Virtual Loop Back Port Setting to set the data for the Virtual Loop Back Port. Input Data Item...
  • Page 101: Ip Routing Table Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-45 : IP Routing Table Setup Level: Description Use Program 10-45: IP Routing Table Setup to set up the IP Routing Table. Caution! If any IP Address or NIC settings are changed, the system must be reset for the changes to take affect.
  • Page 102 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference None 2 - 66 Program 10 : System Configuration Setup...
  • Page 103: Dt700 Server Information Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-46 : DT700 Server Information Setup Level: Description Use Program 10-46 : DT700 Server Information Setup to setup the information of SIP Multiline (DT700 series) Server. Input Data Item Related...
  • Page 104 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Program 0~65535 5080 Register Port Assign the port number in which the SIP messages are sent to the IPLA. This same port number must be assigned in the SIP Multiline terminals.
  • Page 105 UNIVERGE SV8100 Issue 10.1 Feature Cross Reference None Programming Manual 2 - 69...
  • Page 106: Terminal License Server Information Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-47 : Terminal License Server Information Setup Level: Description Use Program 10-47: Terminal License Server Information Setup to setup the TCP Port for Terminal License Server. Input Data Item Item...
  • Page 107: License Activation

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-48 : License Activation Level: Description Use Program 10-48 : License Activation to turn on the license issued from the license server. Input Data Item Item Input Data Default None...
  • Page 108: License File Activation

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-49 : License File Activation Level: Description Use Program 10-49 : License File Activation to enable the command to save the license file via USB memory which is issued from the license server.
  • Page 109: License Information

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-50 : License Information Level: Description Use Program 10-50 : License Information to confirm license information that is stored in a system. Input Data Item Item Read Data Refer to Table 2-2 License Information on page 2-74.
  • Page 110: Table 2-2 License Information

    Issue 10.1 UNIVERGE SV8100 Refer to the following table to assist with licensing information. Table 2-2 License Information Reset License Code License Name Note Required 0001 Max. Port On/Off 0002 NetLink 0007 Hotel/Motel On/Off (PMS) 0008 SMDR On/Off 0009 Remote...
  • Page 111 UNIVERGE SV8100 Issue 10.1 Table 2-2 License Information (Continued) Reset License Code License Name Note Required 1001 1002 InMail 1011 InMail Multi Lan 1013 Email Notify On/Off 1014 InMail Email Clnt InMail Email Clients 1401 UMS Port 1402 UMS Fax Port...
  • Page 112 Issue 10.1 UNIVERGE SV8100 Table 2-2 License Information (Continued) Reset License Code License Name Note Required 2103 ACD-MIS Add.Monit 2104 ACD-MIS Agent 2105 ACD Advance On/Off 3000 CA-Basic On/Off 3001 CA-256 Station On/Off 3002 CA-Up 20 to 256 On/Off 3003...
  • Page 113 UNIVERGE SV8100 Issue 10.1 Table 2-2 License Information (Continued) Reset License Code License Name Note Required 5101 IP Terminal Limited by IPL Basic Channels 5102 IP Terminal Limited by IPL SoftPhone Channels 5111 IP Terminal Limited by IPL Advan Channels...
  • Page 114: 10-51: Pri/T1/E1 Selection Of Cd-Prta

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-51: PRI/T1/E1 Selection of CD-PRTA Level: Description Use Program 10-51: PRI/T1/E1 Selection of CD-PRTA to select whether the CD-PRTA works as PRI,T1 or E1. Input Data System ID 0~50 Slot Number...
  • Page 115: Free/Demo License Information

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-52 : Free/Demo License Information Level: Description Use Program 10-52 : Free/Demo License Information to display information on free of charge/Demo license. Input Data Item Item Read Data 0~9999 Remaining days of Free/Demo License...
  • Page 116: License Configuration For Each Package

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-54 : License Configuration for Each Package Level: Description Use Program 10-54 : License Configuration for Each Package to set the license information for each unit. Input Data Slot Number...
  • Page 117: Package Network Setup

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-55 : Package Network Setup Level: Description Use Program 10-55: Package Network Setup to set the network settings for each installed blade. This program sets the SPOE of each package.
  • Page 118 Issue 10.1 UNIVERGE SV8100 Input Data Item Item Input Data Default 0.0.0.0~126.255.255.254 0.0.0.0 Default Gateway 128.0.0.1~191.255.255.254 192.0.0.1~223.255.255.254 Conditions None Feature Cross Reference None 2 - 82 Program 10 : System Configuration Setup...
  • Page 119: Xml Portal Ip Phone

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-56 : XML Portal IP Phone Level: Description Use Program 10-56: XML Portal IP Phone to set the contents of XML portal page provided to the IP Phone. The XML Portal Page is included in the XML application name and URL Link information.
  • Page 120: 10-58: Intranet Local Network Area Setup

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-58: Intranet Local Network Area Setup Level: Description Use Program 10-58: Intranet Local Network Area Setup to set the local network address when the SIP multiline terminal connects to the system via a local router.
  • Page 121: 10-59: System Configuration Option Setup (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 10 : System Configuration Setup 10-59: System Configuration Option Setup (OT) Level: Description Use Program 10-59: System Configuration Option Setup to defines system options related with system configuration. Input Data Item Item Input Data Default...
  • Page 122: Ntp Server

    Issue 10.1 UNIVERGE SV8100 Program 10 : System Configuration Setup 10-65 : NTP Server Level: Description Use Program 10-65 : NTP Server to set the NTP (Network Time Protocol) Server which is built-in the CPU. NTP server can synchronize the time for IP Video Door phone, or NTP clients connected to the SV8100 network.
  • Page 123: Program 11 : System Numbering

    Program 11 : System Numbering 11-01 : System Numbering Level: Description to set the system numbering plan. The Program 11-01: System Numbering numbering plan assigns the first and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as Program service codes and trunk codes.
  • Page 124: Table 2-3 System Numbering Default Settings

    Issue 10.1 UNIVERGE SV8100 Entering two digits lets you define codes based on the first two digits a user dials.  For example, entering 60 allows you to define the function of all codes beginning with 60. In the default program, only use 2-digit codes.
  • Page 125 UNIVERGE SV8100 Issue 10.1 Dial Dial Type Description Related Program Types 11-20: Dial Extension Analyse Table Dial Extension Analyze  Changing the Dial Type for a range of codes can have a dramatic affect on how your system operates. Assume, for example, the site is a hotel that has room numbers from 100-399. To make extension numbers correspond to room numbers, you should use Program 11-02 to reassign extension numbers on each floor from 100 to 399.
  • Page 126 Issue 10.1 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 127 UNIVERGE SV8100 Issue 10.1 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 128 Issue 10.1 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 129 UNIVERGE SV8100 Issue 10.1 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 130 Issue 10.1 UNIVERGE SV8100 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 131 UNIVERGE SV8100 Issue 10.1 Table 2-3 System Numbering Default Settings (Continued) Dial Types: 1=Service Code, 2=Extension Number, 3=Trunk Access, 4=Special Trunk Access, 5=Operator Access, 6=Flexible Routing, 8 = Networking System Access (OT), 9 = Dial Extension Analyze, 0=Not Used Dialed...
  • Page 132: Extension Numbering

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-02 : Extension Numbering Level: Description to set the extension number. The extension Program 11-02: Extension Numbering number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
  • Page 133 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Department Calling  Flexible System Numbering  Intercom  Programming Manual 2 - 97...
  • Page 134: Virtual Extension Numbering

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-04 : Virtual Extension Numbering Level: Description to define the virtual extension Program 11-04: Virtual Extension Numbering numbers. The extension number can have up to eight digits. The first/second digit(s) of the number should be assigned in Program 11-01 or Program 11-20.
  • Page 135 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Flexible System Numbering  Multiple Directory Numbers / Call Coverage  Programming Manual 2 - 99...
  • Page 136: Aci Extension Numbering

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-06 : ACI Extension Numbering Level: Description to define the virtual extension number Program 11-06: ACI Extension Numbering to be used for the ACI. The extension number can have up to eight digits. The first...
  • Page 137: Department Group Pilot Numbers

    UNIVERGE SV8100 Issue 10.1 Program 11 : System Numbering 11-07 : Department Group Pilot Numbers Level: Description to assign a pilot number to each Program 11-07: Department Group Pilot Numbers Department Group set up in Program 16-02. The pilot number is the number users dial for Department Calling and Department Step Calling.
  • Page 138: Aci Group Pilot Number

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-08 : ACI Group Pilot Number Level: Description to assign the pilot number to the ACI Program 11-08: ACI Group Pilot Number Groups set in Program 33-02. The pilot number can have up to four digits. The first and second digits of the number should be assigned in Program 11-01 or Program 11- 20 as type 2.
  • Page 139: Trunk Access Code

    UNIVERGE SV8100 Issue 10.1 Program 11 : System Numbering 11-09 : Trunk Access Code Level: Description to assign the trunk access code. The trunk Program 11-09: Trunk Access Code access code can be set from 1~8 digits which is defined to type 3 and 4 in Program 11-01.
  • Page 140 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Trunk Access Description Default Related Program Code Use this program to 11-01 : System 2nd Trunk Route  Setting Numbering Access Code define additional trunk access codes. 14-01 - 07: Basic ...
  • Page 141: Service Code Setup (For System Administrator)

    UNIVERGE SV8100 Issue 10.1 Program 11 : System Numbering 11-10 : Service Code Setup (for System Administrator) Level: Description to customize the Program 11-10: Service Code Setup (for System Administrator) Service Codes for the System Administrator. You can customize additional Service Codes in Programs 11-11~11-16.
  • Page 142 Issue 10.1 UNIVERGE SV8100 Input Data Item Default Default Related Item Terminals (OT) (AU) Program 12-xx Night Mode Switching for Other 20-07-01 Group --- Not Used --- --- Not Used --- --- Not Used --- 11-11-09 Leaving Message Waiting (Requires CPU to be licensed for...
  • Page 143 UNIVERGE SV8100 Issue 10.1 Input Data Item Default Default Related Item Terminals (OT) (AU) Program MLT, SLT Not Set Not Set 20-07-28 Change the Guidance Message Number on Voice Mail Auto Attendant Not Set Not Set 20-07-30 Date Setting Not Set...
  • Page 144: Service Code Setup (For Setup/Entry Operation)

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-11 : Service Code Setup (for Setup/Entry Operation) Level: Description Use Program 11-11: Service Code Setup (for Setup/Entry Operation) to customize the Service Codes which are used for registration and setup. You can customize additional Service Codes in Programs 11-10, and 11-12 ~ 11-16.
  • Page 145 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program Text Message Setting Setting 20-09-05 Enable Handsfree Incoming Intercom 20-02-12 Calls 20-09-05 Force Ringing of Incoming Intercom 20-02-12 Calls 15-07 Programmable Function Key 11-11-38...
  • Page 146 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program MLT, SLT 21-14 Toll Restriction Override Ring Volume Set 15-07 Programmable Function Key 11-11-17 Programming (2-Digit Service Codes) MLT, SLT Station Speed Dial Number Entry...
  • Page 147 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program MLT, SLT 21-01-19 Set Do Not Call Table Setting Setting 15-01-07 MLT, SLT Call Forward with Personal Greeting MLT, SLT 15-01-08 Call Forward to Attendant except...
  • Page 148: Service Code Setup (For Service Access)

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-12 : Service Code Setup (for Service Access) Level: Description Use Program 11-12 : Service Code Setup (for Service Access) to customize the Service Codes which are used for service access. You can customize additional Service Codes in Programs 11-10, 11-11, and 11-13 through 11-16.
  • Page 149 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program MLT, SLT Group Speed Dialing MLT, SLT Last Number Dial MLT, SLT Saved Number Dial MLT, SLT Trunk Group Access MLT, SLT Specified Trunk Access...
  • Page 150 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program --- Not Used --- MLT, SLT Station Speed Dialing 11-16-08 Voice Over Flash on Trunk lines MLT, SLT 14-05 Answer No-Ring Line (Universal 14-06...
  • Page 151 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Default Default Related Item Terminals (OT) (AU) Program MLT, SLT Watch Mode Start MLT, SLT Security Sensor Mode Start  MLT = Multiline Terminal  SLT = Single Line Telephone Conditions None Feature Cross Reference Refer to the Input Data chart on the previous pages.
  • Page 152: Service Code Setup (For Acd)

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-13 : Service Code Setup (for ACD) Level: Description Use Program 11-13: Service Code Setup (for ACD) to customize the Service Codes which are used with the Automatic Call Distribution (ACD) feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12 and 11-14 ~ 11-16.
  • Page 153 UNIVERGE SV8100 Issue 10.1 Input Data Default Default Related Item Item Terminals (OT) (AU) Program 20-13-33 Change Agent ACD Group by Supervisor When using service code 669 to change an agent ACD group, the supervisor must enter a 2-digit number for the group.
  • Page 154: Service Code Setup (For Hotel)

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-14 : Service Code Setup (for Hotel) Level: Description Use Program 11-14: Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-13, 11-15 and 11-16.
  • Page 155 UNIVERGE SV8100 Issue 10.1 Input Data Item Default Default Item Terminals (OT) (AU) MLT, SLT Check-Out MLT, SLT Room Status Change for Own Extension MLT, SLT Room Status Change for Other Extension Room Status Output MLT, SLT Hotel Room Monitor...
  • Page 156: Service Code Setup, Administrative (For Special Access)

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-15 : Service Code Setup, Administrative (for Special Access) Level: Description Use Program 11-15: Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature.
  • Page 157 UNIVERGE SV8100 Issue 10.1 Input Data Default Default Item Related Item Terminals Program (OT) (AU) --- Not Used --- Ethernet Port Reset Setting Setting 92-04 Extension Data Swap Setting Setting 22-02 Remote Access from DISA Setting Setting Modem Access Setting...
  • Page 158: Single Digit Service Code Setup

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-16 : Single Digit Service Code Setup Level: Description Use Program 11-16: Single Digit Service Code Setup to customize the one-digit Service Codes used when a busy or ring back signal is heard. You can customize additional Service Codes in Programs 11-10 ~ 11-15.
  • Page 159 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Refer to the Input Data chart on previous pages.  Programming Manual 2 - 123...
  • Page 160: Acd Group Pilot Number

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-17 : ACD Group Pilot Number Level: Description to assign the ACD Master Number for Program 11-17: ACD Group Pilot Number each ACD Group. This is the number a user dials to transfer calls to the ACD Group.
  • Page 161: 11-19: Remote Conference Pilot Number Setup

    UNIVERGE SV8100 Issue 10.1 Program 11 : System Numbering 11-19: Remote Conference Pilot Number Setup Level: Description Use Program 11-19: Remote Conference Pilot Number Setup to assign the pilot number to be used for the Remote Conference. This is the number that outside parties will call in order to connect to a conference.
  • Page 162: 11-20: Dial Extension Analyse Table

    Issue 10.1 UNIVERGE SV8100 Program 11 : System Numbering 11-20: Dial Extension Analyse Table Level: Description to define the dial type based on Program 11-20: Dial Extension Analyze Table three or more digits. This program is relevant only if digits in 11-01-01 are set to 9 (Dial Extension Analyze).
  • Page 163: Program 12 : Night Mode Setup

    Program 12 : Night Mode Setup 12-01: Night Mode Function Setup Level: Description Use Program 12-01: Night Mode Function Setup to set up the Night Mode options. Refer to the following chart for a description of each option, its range and default setting.
  • Page 164: 12-02: Automatic Night Service Patterns

    Issue 10.1 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-02: Automatic Night Service Patterns Level: Description Use Program 12-02: Automatic Night Service Patterns to define the daily pattern of the Automatic Mode Switching. Each Mode Group has 10 patterns. These patterns are used in Programs 12-03 &...
  • Page 165 UNIVERGE SV8100 Issue 10.1 Time Pattern 2 0:00 0:00 Mode 2 (night) Time setting 01: 00:00 to 00:00 Mode 2 (night) Default All groups, all patterns: 00:00 to 00:00 = Mode 1 Time Pattern 1 Set Time Number Start Time...
  • Page 166: 12-03: Weekly Night Service Switching

    Issue 10.1 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-03: Weekly Night Service Switching Level: Description Use Program 12-03: Weekly Night Service Switching to define a weekly schedule of night-switch settings. 21-02: Trunk Group Routing for Extensions Input Data...
  • Page 167: 12-04: Holiday Night Service Switching

    UNIVERGE SV8100 Issue 10.1 Program 12 : Night Mode Setup 12-04: Holiday Night Service Switching Level: Description Use Program 12-04: Holiday Night Service Switching to define a yearly schedule of holiday night-switch settings. This schedule is used for the setting of special days when the company is expected to be closed, such as a national holiday.
  • Page 168: 12-05: Night Mode Group Assignment For Extensions

    Issue 10.1 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-05: Night Mode Group Assignment for Extensions Level: Description Use Program 12-05: Night Mode Group Assignment for Extensions to a assign Day/Night Mode Group for each extension. Input Data Extension Number Up to eight digits Item No.
  • Page 169: 12-06: Night Mode Group Assignment For Trunks

    UNIVERGE SV8100 Issue 10.1 Program 12 : Night Mode Setup 12-06: Night Mode Group Assignment for Trunks Level: Description Use Program 12-06: Night Mode Group Assignment for Trunks to assign a Day/ Night Mode Group for each trunk port. Input Data...
  • Page 170: 12-07: Text Data For Night Mode

    Issue 10.1 UNIVERGE SV8100 Program 12 : Night Mode Setup 12-07: Text Data for Night Mode Level: Description Use Program 12-07: Text Data for Night Mode to make an original text message which is displayed on an LCD of Multiline telephone in each Mode.
  • Page 171: 12-08: Night Mode Service Range

    UNIVERGE SV8100 Issue 10.1 Program 12 : Night Mode Setup 12-08: Night Mode Service Range Level: Description Use Program 12-08: Night Mode Service Range to define the changing range of toggle key for each Day/Night Mode. Input Data Night Mode Service Group Number 01~32 Item No.
  • Page 172 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 136 Program 12 : Night Mode Setup...
  • Page 173: Program 13 : Abbreviated Dialing

    Program 13 : Abbreviated Dialing 13-01: Speed Dialing Option Setup Level: Description to define the Speed Dialing Program 13-01: Speed Dialing Function Setup functions. Program Input Data Item Related Item Input Data Default Program = Trunk 13-05 Speed Dialing Auto Outgoing Call Mode Outgoing Mode...
  • Page 174: 13-02: Group Speed Dialing Bins

    Issue 10.1 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-02: Group Speed Dialing Bins Level: Description to define the range of bin numbers to Program 13-02: Group Speed Dialing Bins be used by each Speed Dialing group. (Refer to 13-03: Speed Dialing Group Assignment for Extensions).
  • Page 175: 13-03: Speed Dialing Group Assignment For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 13 : Abbreviated Dialing 13-03: Speed Dialing Group Assignment for Extensions Level: Description Use Program 13-03: Speed Dialing Group Assignment for Extensions to assign Speed Dialing Group for each extension. There are 64 available Speed Dialing groups.
  • Page 176: 13-04: Speed Dialing Number And Name

    Issue 10.1 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-04: Speed Dialing Number and Name Level: Description Use Program 13-04: Speed Dialing Number and Name to store Speed Dialing data in the Speed Dialing areas. This program is also used to define the names assigned to the Speed Dialing numbers.
  • Page 177 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program If Transfer mode is (Refer to 13-04- 13-04-03 Transfer Destination Setting Number 03): 1 = Internal Dial Mode 1~9, 0, # , P, R, @  (Maximum 24 Characters)
  • Page 178 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program Maximum of 28 digits 15-02-58 Memo 3 Setting Define Memo Display information tied to Common Speed Dial bin or Telephone Book which match with incoming Caller ID. This will be...
  • Page 179: 13-05: Speed Dial Trunk Group

    UNIVERGE SV8100 Issue 10.1 Program 13 : Abbreviated Dialing 13-05: Speed Dial Trunk Group Level: Description Use Program 13-05: Speed Dialing Trunk Group to define the trunk group/route to be seized for each Speed Dialing number. If this program has an entry of 0 (no setting), then seizing a line follows the trunk access group routing of the caller’s extension (refer to Program 14-06).
  • Page 180: 13-07: Telephone Book Dial Number And Name

    Issue 10.1 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-07: Telephone Book Dial Number and Name Level: Description Use Program 13-07: Telephone Book Dial Number and Name to set up the dial number and name of each Telephone Book Number.
  • Page 181: 13-08: Telephone Book System Name

    UNIVERGE SV8100 Issue 10.1 Program 13 : Abbreviated Dialing 13-08: Telephone Book System Name Level: Description Use Program 13-08: Telephone Book System Name to set up the name of the Telephone Book. Input Data Telephone Book Number 1~100 Item Item...
  • Page 182: 13-09: Telephone Book Group Name

    Issue 10.1 UNIVERGE SV8100 Program 13 : Abbreviated Dialing 13-09: Telephone Book Group Name Level: Description Use Program 13-09: Telephone Book Group Name to set up the group name of the Telephone Book. Input Data Telephone Book Number 1~100 Item No.
  • Page 183: 13-10: Telephone Book Routing

    UNIVERGE SV8100 Issue 10.1 Program 13 : Abbreviated Dialing 13-10: Telephone Book Routing Level: Description Use Program 13-10: Telephone Book Routing to set up outgoing mode when using the Telephone Book. Trunk outgoing mode follows Program 14-06 setting. Input Data...
  • Page 184 Issue 10.1 UNIVERGE SV8100 2 - 148 Program 13 : Abbreviated Dialing...
  • Page 185: Program 14 : Trunk, Basic Setup

    Program 14 : Trunk, Basic Setup 14-01: Basic Trunk Data Setup Level: Description Use Program 14-01: Basic Trunk Data Setup to set the basic options for each trunk port. Refer to the chart below for a description of each option, its Program range and default setting.
  • Page 186 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program 1~63 16 (-8dB) Receive Gain Level for (OT) Conference and Transfer (-15.5dB ~ +15.5dB Calls 32 (0dB) in 0.5dB intervals) (AU) Use this option to select the CODEC gain type used by the trunk when it is part of an Unsupervised Conference.
  • Page 187 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Disable (No) 0 (OT) Trunk-to-Trunk Transfer 1 (AU) = Enable (Yes) Use this option to enable (1) or disable (0) loop supervision for the trunk. This option is required for Call Forwarding Off-Premise and Tandem Trunking only.
  • Page 188 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Prevent (No) 14-01-21 Block Outgoing Caller ID = Allow (Yes) 20-08-15 Allow (1) or prevent (0) the system from automatically blocking outgoing Caller ID information when a user places a call.
  • Page 189 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Disable (No) Caller ID Refuse Setup = Enable (Yes) 0 = No Effect (No) 15-12 Effectivity of “Conversation Recording 1 = Available (Yes) Destination for Extension” = Disable (No)
  • Page 190 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Prefer Extension CLI Composition 1 = Combine Trunk + If select default value Extension 0:”prefer extension”, the extension's CLI is sent out, if it is not empty. If it is empty, the trunk's CLI is sent instead.
  • Page 191 UNIVERGE SV8100 Issue 10.1 Feature Cross Reference Refer to features in the Input Data table.  Programming Manual 2 - 155...
  • Page 192: 14-02: Analog Trunk Data Setup

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-02: Analog Trunk Data Setup Level: Description Use Program 14-02: Analog Trunk Data Setup to set the basic options for each analog trunk port. Refer to the table below for a description of each option, its range and default setting.
  • Page 193 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = No Pause (No) 21-01-06 Pause at 1st Digit after Line Seize in Manual Dial Mode = Pause (Yes) = Automatic 21-01-03 DP to DTMF Conversion Options = Automatic and...
  • Page 194 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable (No) Trunk-to-Trunk Limitation = Enable (Yes) = Loop Start (Loop) Loop Start/Ground Start = Ground Start (Ground) = FSK Caller ID Type = DTMF = Disable 0 (OT) Sync.
  • Page 195: 14-04: Behind Pbx Setup

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-04: Behind PBX Setup Level: Description Use Program 14-04: Behind PBX Setup to indicate if the trunk is installed behind a PBX. There is a separate setting for each mode 1-8.
  • Page 196: 14-05: Trunk Group

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-05: Trunk Group Level: Description Use Program 14-05: Trunk Group to assign trunks to Trunk Groups. You can also assign the outbound priority for trunks within the group. When users dial up the trunk group, they seize the trunks in the order you specify in the outbound priority entry.
  • Page 197: 14-06: Trunk Group Routing

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-06: Trunk Group Routing Level: Description Use Program 14-06: Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When a user dial 9, the system routes their calls in the order (priority) specified.
  • Page 198 Issue 10.1 UNIVERGE SV8100 Input Data Route Table Number 001~100 Item Priority Order Related Input Data Default Number Program See Below 14-01-07 (OT) 0 = Not Set 14-05 001-100 = Trunk group No. 15-01-02 101-150 = 100+Networking System No. 21-02 1001-1100 = 1000+Route Table No.
  • Page 199: 14-07: Trunk Access Map Setup

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-07: Trunk Access Map Setup Level: Description Use Program 14-07: Trunk Access Map Setup to set up the Trunk Access Maps. This sets an extension access options for trunks. For example, an extension can place only outgoing calls on trunks to which it has outgoing access.
  • Page 200 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Answering  Central Office Calls, Placing  2 - 164 Program 14 : Trunk, Basic Setup...
  • Page 201: 14-08: Music On Hold Source For Trunks

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-08: Music on Hold Source for Trunks Level: Description Use Program 14-08: Music on Hold Source for Trunks to define a Music on Hold source for a trunk as either the ACI or COI port.
  • Page 202: 14-09: Conversation Recording Destination For Trunks

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-09: Conversation Recording Destination for Trunks Level: Description Use Program 14-09: Conversation Recording Destination for Trunks to set the ACI Conversation Recording destination for each trunk.  If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.
  • Page 203: 14-11: Id Setup For Ip Trunk

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-11: ID Setup for IP Trunk Level: Description Use Program 14-11: ID Setup for IP Trunk to set the ID of each IP Trunk. This program refers to incoming and outgoing IP Trunk calls. The ID is sent on an outgoing IP Trunk call.
  • Page 204: 14-12: Sip Register Id Setup For Ip Trunk

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-12: SIP Register ID Setup for IP Trunk Level: Description Use Program 14-12: SIP Register ID Setup for IP Trunk to define the SIP Register ID for IP Trunks. Input Data...
  • Page 205: 14-13: Ccis System Route Id

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-13: CCIS System Route ID Level: Description Use Program 14-13: CCIS System Route ID to define the CCIS route ID to the trunk group used for K-CCIS. Input Data Trunk Group Number...
  • Page 206: 14-14: Ccis Trunk Cic Assignment

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-14: CCIS Trunk CIC Assignment Level: Description Use Program 14-14: CCIS Trunk CIC Assignment to define the CIC (Circuit Identifier Code) to each voice channel (trunk port) used for K-CCIS.
  • Page 207: 14-15: Isdn Call Forward Method

    UNIVERGE SV8100 Issue 10.1 Program 14 : Trunk, Basic Setup 14-15: ISDN Call Forward Method Level: Description Use Program 14-15: ISDN Call Forward Method to assign the activation of Call Deflection/ Call Rerouting feature. Input Data Trunk Port Number 001 ~ 200...
  • Page 208: Ip Trunk Data Setup

    Issue 10.1 UNIVERGE SV8100 Program 14 : Trunk, Basic Setup 14-18 : IP Trunk Data Setup Level: Description Use Program 14-18 : IP Trunk Data Setup to define the basic setting of each IP Trunk. Input Data Trunk Port Number...
  • Page 209: Program 15 : Extension, Basic Setup

    Program 15 : Extension, Basic Setup 15-01 : Basic Extension Data Setup Level: Description Use Program 15-01 : Basic Extension Data Setup to define the basic settings for each extension. Program Input Data Extension Number Maximum eight digits Item Related Item Input Data Default...
  • Page 210 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Disable 10-03-05 ISDN Caller ID 20-08-13 1 = Enable If both Program 15-01- 04 and 10-03-05 are enabled, the system includes Caller ID in the Setup message as Presentation Allowed.
  • Page 211 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference None Programming Manual 2 - 175...
  • Page 212: Multiline Telephone Basic Data Setup

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-02 : Multiline Telephone Basic Data Setup Level: Description Use Program 15-02: Multiline Telephone Basic Data Setup to set up various Multiline telephone options. Input Data Extension Number Maximum eight digits...
  • Page 213 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = High 22-03 Trunk Ring Tone = Medium Use this option to set the tone = Low (pitch) of the incoming trunk ring for the extension port you are = Ring Tone 1 programming.
  • Page 214 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Preselect Automatic Handsfree = One-Touch (Automatic Use this option to set whether Handsfree) pressing a key accesses a One-Touch Key or if it preselects the key. = Idle (Off)
  • Page 215 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Normal mode 20-02-10 Power-Saving Mode = Power-Saving Mode (Eco-Mode) = CTI Mode 15-02-20 CTA Data Communication Mode = Non Procedural Mode Select 0 if the dip switch settings...
  • Page 216 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Preview Speed Dial Preview Mode = Outgoing Immediately This option defines how a speed dial key functions when pressed. If set to Preview (0), the speed dial number can be previewed before dialing.
  • Page 217 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Vir. Ext. (Virtual Toll Restriction Class Extension Class) Select the Toll Restriction Class to = Real Ext. (Real use when placing a call from a Extension Class) virtual extension.
  • Page 218 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Speaker Off-Hook Ring 11-11-37 Incoming Off-Hook Ring Setup 11-11-62 1 = Headset Off-Hook Ring 15-02-12 15-02-41 0 = No Switch to Speaker Ring 11-11-62 Headset Ring Duration...
  • Page 219: Table 2-4 Lamp Cycle On/Off Timing Pattern

    UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Original Operation Aspire Model-C Phone Operation Mode (OT) Mode When this setting is assign “1”, = CTI Special Operation Aspire Model-C phone is working Mode with Model-B (Type-A) as following key layout;...
  • Page 220: Table 2-5 Program 15-02 - Incoming Signal Frequency Patterns

    Issue 10.1 UNIVERGE SV8100 Table 2-4 Lamp Cycle On/Off Timing Pattern Programs 15-02-35, 36, and 38 Input Cycle Cycle 6 625ms – ON / 125ms – OFF / 125ms – ON / 125ms – OFF Cycle 7 1000ms – ON Table 2-5 Program 15-02 –...
  • Page 221: Single Line Telephone Basic Data Setup

    = DTMF Use this option to tell the system the type of dialing the connected telephone uses. For the UNIVERGE SV8100 Wireless telephones to function correctly, this must be set to 0 (dial pulse). If this option is set for DTMF, after an outside call is placed, the system cannot dial any additional digits.
  • Page 222 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Disable Extension Polarity Reverse (Off) Do Not Change Default Entry as DTMF issues = Enable may arise with voice mail. (On) = No 11-12-45 Enabled On-Hook When Holding (SLT)
  • Page 223 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = Normal Dial Tone Select (OT) = New DT When the function of MW has been set from another extension or VM, the dial tone upon off hook is selected.
  • Page 224: Ip Telephone Terminal Basic Data Setup

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-05 : IP Telephone Terminal Basic Data Setup Level: Description Use Program 15-05: IP Telephone Terminal Basic Data Setup to set up the basic settings for an IP telephone. Input Data...
  • Page 225 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Description Program Up to 48 characters No setting 15-05-17 Nickname section Nickname on Invite message. Example: Extension 100 has a Nickname set to PAUL. Extension 101 has command 15- 05-17 set to Nickname.
  • Page 226 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Not Used 15-05-01 If there is an IP Duplication Allowed adapter that has 1 = Group 1 Group one IP address 2 = Group 2 coming into it but...
  • Page 227 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Description Program 0 = Not Used When this is Protection Service enabled it allows 1 = Used the MLT SIP telephones to use the "security" key. If disabled, and the key is pressed, nothing happens.
  • Page 228 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Do Not Play DTMF Play during 1 = Play Conversation at Receive Extension 0 = Off Alarm Tone during 1 = On Conversation (RTP packet loss alarm)
  • Page 229 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Description Program 0 = Disable Sets the override CTI Override function against 1 = Enable Mode (AU) the terminal that is controlled by the CTI. 0 = Both name and...
  • Page 230 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Disable 10-46-14 NAT Plug & Effect this Play 1 = Enable program only when PRG 10-46-14 (for DT700) or PRG 10-33-05 (for Standard SIP Terminal) are set to NAT mode.
  • Page 231 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Description Program 0 = Disable 10-46-14 On a per station Registration Expire Timer basis, this setting 60 ~ 65535(sec) for NAPT defines the SIP registration expiry timer. This setting only applies to...
  • Page 232 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Description Program 0 = Disable Select whether or Receiving SIP INFO not system can 1 = Allowed any time receive DTMF 2 = Allowed while RTP from standard SIP is not available phone via SIP INFO message.
  • Page 233: Trunk Access Map For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-06 : Trunk Access Map for Extensions Level: Description Use Program 15-06: Trunk Access Map for Extensions to define the trunk access map for each extension. An extension can place only outgoing calls on trunks to which it has outgoing access.
  • Page 234: Programmable Function Keys

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-07 : Programmable Function Keys Level: Description Use Program 15-07 : Programmable Function Keys to assign functions to a multiline terminal line keys. For certain functions, you can append data to the key basic function. For example, the function 26 appended by data 1 makes a Group Call Pickup key for Pickup Group 1.
  • Page 235 UNIVERGE SV8100 Issue 10.1 Item Line Key Function Number Additional Data Number 1~48 0~99 Refer to Function Number List. (Normal Function Code) (Service Code 851 (OT) / 751 (AU) by default) * 00 ~ *99 (Appearance Function Code) (Service Code 852...
  • Page 236 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number Red On: Fowarded Call Forward - Immediate Red On: Fowarded Call Forward - Busy...
  • Page 237 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number None Saved Number Redial None Memo Dial None Meet – Me Conference...
  • Page 238 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number Extension Number Red On: extension busy Reverse Voice Over Off: extension idle...
  • Page 239 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number Extension Group Blink (Red): Set Off: Cancel Automatic Transfer at Department Number...
  • Page 240 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number Extension Number Voice Mail (In-Skin) <InMail> or Pilot Number Fast flash(Green): New Message(s) in own Mailbox.
  • Page 241 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] Normal Function Code (00 ~ 99) (Service Code 851 (OT) / 751(AU)) Function Function Additional Data LED Indication Number PRG 22-17 Table Off: Pattern 1, Pattern 5~8 Dial-In Mode Switching On: Pattern 2...
  • Page 242 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 852 (OT) / 752 (AU)) Trunk Number Red On: Trunk Busy by Another  Trunk Key (001~200) User Green On: Trunk Busy by Extension...
  • Page 243 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [2] Appearance Function Level (*00 ~*99) (Service Code 852 (OT) / 752 (AU)) Red On: Under Monitor  ACD Terminal Speech Monitor Red On: Standby  ACD Waiting Red On: Under Work Time ...
  • Page 244 Issue 10.1 UNIVERGE SV8100 LED Indication Reference: ON = LED pattern 7 (On). OFF = LED pattern 0 (Off). Rapid Blink = LED pattern 3 (RW). Slow Blink (General Function Level) = LED pattern 5 (IL). Slow Blink (Appearance Function Level) = LED pattern 1 (FL).
  • Page 245 UNIVERGE SV8100 Issue 10.1 752 (AU) + 04 must be undefined by dialing 852(OT) / 752 (AU) + 000 before it  can be programmed as a Voice Over key by dialing 851(OT)/ 751 (AU) + 48. Feature Cross Reference...
  • Page 246: Incoming Virtual Extension Ring Tone Setup

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-08 : Incoming Virtual Extension Ring Tone Setup Level: Description Use Program 15-08 : Incoming Virtual Extension Ring Tone Setup to assign a ring tone range (0~4) to incoming virtual extensions assigned to a Virtual Extension key (Program 15-07).
  • Page 247: Table 2-6 Program 15-08 - Incoming Signal Frequency Patterns

    UNIVERGE SV8100 Issue 10.1 Table 2-6 Program 15-08 – Incoming Signal Frequency Patterns Incoming Signal Frequency Type Frequency 1 Frequency 2 Modulation Pattern Pattern 1 High 1100 1400 16Hz Middle 16Hz 16Hz Pattern 2 High 1100 1400 Middle Pattern 3...
  • Page 248: Virtual Extension Ring Assignment

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-09 : Virtual Extension Ring Assignment Level: Description Use Program 15-09 : Virtual Extension Ring Assignment to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07.
  • Page 249: Incoming Virtual Extension Ring Tone Order Setup

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-10 : Incoming Virtual Extension Ring Tone Order Setup Level: Description Use Program 15-10 : Incoming Virtual Extension Ring Tone Order Setup to set the priority (1~4) for the Virtual Extension Ring Tones set in Program 15-08. When Virtual Extension calls ring an extension simultaneously, the tone with the highest order number (e.g., 1) rings.
  • Page 250 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 214 Program 15 : Extension, Basic Setup...
  • Page 251: Virtual Extension Delayed Ring Assignment

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-11 : Virtual Extension Delayed Ring Assignment Level: Description Use Program 15-11 : Virtual Extension Delayed Ring Assignment to assign the delayed ringing options for an extension Virtual Extension or Virtual Extension Group Answer keys (defined in Program 15-09).
  • Page 252: Conversation Recording Destination For Extensions

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-12 : Conversation Recording Destination for Extensions Level: Description Use Program 15-12 : Conversation Recording Destination for Extensions to set the ACI Conversation Recording destination for each extension.  If both Programs 14-09 and 15-12 define a destination, the destination in Program 15-12 is followed.
  • Page 253: Loop Keys (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-13 : Loop Keys (OT) Level: Description Use Program 15-13 : Loop Keys to assign the Loop Key data for each keyset terminal. Loop Keys can be incoming, outgoing or both ways. Outgoing Loop Keys use the entry in item 1.
  • Page 254: Programmable One-Touch Keys

    Use Program 15-14 : Programmable One-Touch Keys to define the One-Touch key data for each multiline terminal. For each UNIVERGE SV8100 Wireless telephone to use the Transfer When Out of Range feature, enter the destination number (up to 24 digits) and name (up to 12 characters) into One-Touch bin 10.
  • Page 255: Sip Register Id Setup For Extension

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-16 : SIP Register ID Setup for Extension Level: Description Use Program 15-16 : SIP Register Setup for Extension to define the SIP Register ID for Extensions. Input Data Extension Number Maximum eight digits Item No.
  • Page 256: Co Message Waiting Indication

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-17 : CO Message Waiting Indication Level: Description Use Program 15-17 : CO Message Waiting Indication to set the message waiting LED Flash assignment on each CO line. Input Data...
  • Page 257: Virtual Extension Key Enhanced Options

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-18 : Virtual Extension Key Enhanced Options Level: Description Use Program 15-18 : Virtual Extension Key Enhanced Options to define the operation when a Virtual Extension Key is pressed. Input Data...
  • Page 258 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program 0 = Do not show 15-09-01 Show Internal Caller Information 15-18-03 1 = Show When set to a 0, internal calls to the virtual extension will not show the name or number of the extension that is calling.
  • Page 259: System Telephone Book Setup For Extension

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-19 : System Telephone Book Setup for Extension Level: Description Use Program 15-19 : System Telephone Book Setup for Extension to set the operations of the Telephone Book for each extension.
  • Page 260: Lcd Line Key Name Assignment

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-20 : LCD Line Key Name Assignment Level: Description Use Program 15-20 : LCD Line Key Name Assignment to assigns a name to each LCD Line Key of the SV8100 telephones and ADM option. Up to 13 characters can be assigned.
  • Page 261: Mobile Extension Setup

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-22 : Mobile Extension Setup Level: Description Use Program 15-22 : Mobile Extension Setup to set the system information for the Mobile Extension feature. Input Data Extension Number Up to eight digits...
  • Page 262 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference None 2 - 226 Program 15 : Extension, Basic Setup...
  • Page 263: Incoming Virtual Extension Large Led Setup

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-23 : Incoming Virtual Extension Large LED Setup Level: Description Use Program 15-23 : Incoming Virtual Extension Large LED Setup to set the color of the large LED, when the Virtual Extension rings.
  • Page 264: Registration Of Standard Sip Terminal

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-24 : Registration of Standard SIP Terminal Level: Description Use Program 15-24 : Registration of Standard SIP Terminal to register data in the standard SIP terminal where Register is not used.
  • Page 265: Desi-Less

    UNIVERGE SV8100 Issue 10.1 Program 15 : Extension, Basic Setup 15-25 : DESI-less Page Setup Level: Description Use Program 15-25 : DESI-less Page Setup to define the page of each DESI-less extension. Input Data Extension Number Up to eight digits...
  • Page 266: Power Saving Setup

    Issue 10.1 UNIVERGE SV8100 Program 15 : Extension, Basic Setup 15-27 : Power Saving Setup Level: Description Use Program 15-27 : Power Saving Setup to set the power saving mode for extensions. Input Data Extension Number Up to eight digits...
  • Page 267: Program 16 : Department Group Setup

    Program 16 : Department Group Setup 16-01: Department Group Basic Data Setup Level: Description Use Program 16-01: Department Group Basic Data Setup to set the function mode for each department group. There are 64 available Department Program Groups. Input Data Department Group Number 1~64 Item...
  • Page 268 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Program = Last extension is Hunting Mode called and hunting Use this option to set the action is stopped taken when a call reaches the = Circular last extension in the Department...
  • Page 269 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Program = No hunting Enhanced Hunt Type = Hunting When Set the type of hunting for each Busy Extension (Department) Group. = Hunting When Not Answered = Hunting When Busy or No...
  • Page 270: 16-02: Department Group Assignment For Extensions

    Issue 10.1 UNIVERGE SV8100 Program 16 : Department Group Setup 16-02: Department Group Assignment for Extensions Level: Description Use Program 16-02: Department Group Assignment for Extensions to set the Department Groups. The system uses these groups (64 Department Groups) for Department Calling.
  • Page 271: 16-03: Secondary Department Group

    UNIVERGE SV8100 Issue 10.1 Program 16 : Department Group Setup 16-03: Secondary Department Group Level: Description Use Program 16-03: Secondary Department Group to set a second Department Group for extensions. Up to 16 extensions can be assigned per a Department Group.
  • Page 272: 16-04: Call Restriction Between Department Groups

    Issue 10.1 UNIVERGE SV8100 Program 16 : Department Group Setup 16-04: Call Restriction Between Department Groups Level: Description Use Program 16-04: Call Restriction Between Department Groups to set internal calls between members of different Department (Station) groups that can be restricted on a per group basis.
  • Page 273: Program 20 : System Option Setup

    Program 20 : System Option Setup 20-01 : System Options Level: Description Use Program 20-01 : System Options to set various system options. Program Input Data Item Related Item Input Data Default Description Program = Step Call Use this program to set 20-17 Operator Access Mode...
  • Page 274 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Description Program 0~64800s 64800s 11-12-05 The system cancels an Callback/Trunk 15-07-35 Queuing Cancel extension Callback or Time Trunk Queueing request after this time. 0~64800s The amount of time the...
  • Page 275: System Options For Multiline Telephones

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-02 : System Options for Multiline Telephones Level: Description Use Program 20-02 : System Options for Multiline Telephones to set various system options for multiline telephones. Input Data Item Related...
  • Page 276 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program = Not Holding (No Keep) 0 (OT) Retrieve the Line 1 (AU) After Transfer = Holding (Keep) Enable (1) or disable (0) an extension ability to answer a call after it...
  • Page 277 UNIVERGE SV8100 Issue 10.1 Input Data (Continued) Item Related Item Input Data Default Program = Off Handsfree Microphone Control = On Use this option to control the setting for Multiline Terminal Handsfree microphone after being disconnected and reconnected. If set to...
  • Page 278 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0 = Off 11-01 F-Route Outgoing 11-20 Mode From Incoming 1 = On Call History Enable or Disable the ability to route Calls in the Call History via F-...
  • Page 279: System Options For Single Line Telephones

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-03 : System Options for Single Line Telephones Level: Description Use Program 20-03 : System Options for Single Line Telephones to set up various options for single line telephones. Input Data...
  • Page 280 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Program 0~64800s 3 (OT) 20-03-03 Dial Sending Start Time for SLT or ARS 1 (AU) When ARS or an analog extension user accesses a trunk and dials an outside call, the system waits this time before outdialing the first digit.
  • Page 281: System Options For Virtual Extensions

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-04 : System Options for Virtual Extensions Level: Description Use Program 20-04 : System Options for Virtual Extensions to set up various system options for Virtual Extensions. There are 256 available virtual extension ports.
  • Page 282: Class Of Service For Extensions

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-06 : Class of Service for Extensions Level: Description Use Program 20-06: Class of Service for Extensions to assign a Class of Service (COS) to an extension. There are 15 Classes of Service that can be assigned. To specify the options in each Class of Service, refer to Programs 20-07 through 20-13.
  • Page 283: Class Of Service Options (Administrator Level)

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-07 : Class of Service Options (Administrator Level) Level: Description Use Program 20-07: Class of Service Options (Administrator Level) to define the administrator service availability for each extension Class of Service (COS).
  • Page 284 Issue 10.1 UNIVERGE SV8100 Default Item Input Related Item Data COS 15 1~15 1~14 (AU) (OT) (AU) 0 = Off Programmable Function Key Programming (Appearance Level) 1 = On 11-11-38 Turns off or on the ability for an 20-13-18 extension user ability to program the Appearance function keys using Service Code 852 (OT) / 752 (AU).
  • Page 285 UNIVERGE SV8100 Issue 10.1 Default Item Input Related Item Data COS 15 1~15 1~14 (AU) (OT) (AU) 0 = Off Set/Cancel Private Call Refuse 1 = On Enable or Disable an extension 11-10-32 ability to set or cancel Private Call Refuse.
  • Page 286: Class Of Service Options (Outgoing Call Service)

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-08 : Class of Service Options (Outgoing Call Service) Level: Description Use Program 20-08 : Class of Service Options (Outgoing Call Service) to define the outgoing call feature availability for each extension Class of Service (COS).
  • Page 287 UNIVERGE SV8100 Issue 10.1 Default Item Related Item Input Data COS 01-15 0 = Off Toll Restriction Dial Block 1 = On Turns off or on an extension to use Dial Block. 0 = Off Hotline/Extension Ringdown 1 = On Turns off or on Ringdown Extension for extensions with this COS.
  • Page 288 Issue 10.1 UNIVERGE SV8100 Default Item Related Item Input Data COS 01-15 0 = Off Hotline for SPK 1 = On The ability of an extension to have 20-08-09 Hotline activated or deactivated when going off hook via the speaker key.
  • Page 289: Class Of Service Options (Incoming Call Service)

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-09 : Class of Service Options (Incoming Call Service) Level: Description Use Program 20-09 : Class of Service Options (Incoming Call Service) to define the incoming call feature availability for each extension Class of Service (COS).
  • Page 290 Issue 10.1 UNIVERGE SV8100 Default Item Related Item Input Data Program COS 01~15 0 = Off Incoming Time Display 1 = On 0 = Off Call Queuing 1 = On Turn off or on an extension ability to have calls...
  • Page 291: Class Of Service Options (Answer Service)

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-10 : Class of Service Options (Answer Service) Level: Description Use Program 20-10 : Class of Service Options (Answer Service) to define the answer feature availability for each extension Class of Service (COS).
  • Page 292 Issue 10.1 UNIVERGE SV8100 Default Item Item Input Data COS 01~15 0 = Off Call Pickup Callback 0 (OT) 1 = On Turn off or on an extension ability to use Call Pickup to pick 1 (AU) up Callback calls.
  • Page 293: Class Of Service Options (Hold/Transfer Service)

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-11 : Class of Service Options (Hold/Transfer Service) Level: Description Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and Transfer feature availability for each extension Class of Service (COS).
  • Page 294 Issue 10.1 UNIVERGE SV8100 Default Item Item Input Data COS 01~15 0 = Off Group Hold Initiate 1 = On Turns off or on an extension ability to initiate a Group Hold. 0 = Off Group Hold Answer 1 = On Turns off or on an extension ability to pick up a call on Group Hold.
  • Page 295 UNIVERGE SV8100 Issue 10.1 Default Item Item Input Data COS 01~15 0 = Allow Restriction for Tandem Trunking on Hang Up 1 = Deny Allow (0) or Deny (1) an extension user ability to set up a tandem/conference call automatically when they hang up.
  • Page 296: Class Of Service Options (Charging Cost Service)

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-12 : Class of Service Options (Charging Cost Service) Level: Level: IN (OT) MF (AU) Description Use Program 20-12 : Class of Service Options (Charging Cost Service) to define the Charging Cost service availability for each extension service class.
  • Page 297: Class Of Service Options (Supplementary Service)

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-13 : Class of Service Options (Supplementary Service) Level: Description Use Program 20-13 : Class of Service Options (Supplementary Service) to define the supplementary feature availability for each extension Class of Service (COS).
  • Page 298 Issue 10.1 UNIVERGE SV8100 Default Item Item Input Data Related PRG COS 01~15 0 = Off Privacy Release 1 = On Turns off or on an extension user ability to initiate a Voice Call Conference. 0 = Speech Barge-In Monitor...
  • Page 299 UNIVERGE SV8100 Issue 10.1 Default Item Item Input Data Related PRG COS 01~15 0 = Off Account Code/Toll Restriction Operator Alert (Restricted Operation Transfer) 1 = On 1(OT) Turns off or on operator alert when an 0 (AU) extension user improperly enters an Account Code or violates Toll Restriction.
  • Page 300 Issue 10.1 UNIVERGE SV8100 Default Item Item Input Data Related PRG COS 01~15 0 = Off Deny Multiple Barge-Ins 1 = On Allows or Denies an extension from having multiple users Barge into their conversation. 0 = Off ACD Supervisor’s Position Enhancement...
  • Page 301 UNIVERGE SV8100 Issue 10.1 Default Item Item Input Data Related PRG COS 01~15 0 = Enable MIC Key Mode while Call Monitoring 1 = Disable Set per class of service, when in Call 0 (OT) 20-13-10 Monitoring Mode determines if the monitored...
  • Page 302 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference Class of Service  2 - 266 Program 20 : System Option Setup...
  • Page 303: Class Of Service Options For Disa/E&M

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-14 : Class of Service Options for DISA/E&M Level: Description Use Program 20-14: Class of Service Options for DISA/E&M to enable/disable DISA and tie line Class of Service options. You assign a DISA Class of Service to DISA users in Program 25-09.
  • Page 304 Issue 10.1 UNIVERGE SV8100 Default Item Input Item Data COS 1~15 0 (OT) 0 = Off Internal Paging 1 (AU) 1 = On This option enables or disables a DISA or tie trunk caller ability to use the telephone system Internal Paging.
  • Page 305: Ring Cycle Setup

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-15 : Ring Cycle Setup Level: Description Use Program 20-15 : Ring Cycle Setup to define the ringing cycles for each ring type. Input Data Ringing Item No. Incoming Signal Type...
  • Page 306: Table 2-7 Ringing Cycles

    Issue 10.1 UNIVERGE SV8100 Table 2-7 Ringing Cycles Number Ringing Cycle On:2.0 / Off:4.0 On:1.0 / Off:2.0 On:0.5 / Off:0.5 On:0.25 / Off:0.25 On:0.5 / Off:0.5 / On:0.5 / Off:1.5 On:0.25 / Off:0.25 / On:0.25 / Off:5.25 On:0.375 / Off:0.25 / On:0.375 / Off:2.0 On:0.25 / Off:0.125 / On:0.25 / Off:0.125 / On:0.25 / Off:2.0...
  • Page 307: Selectable Display Messages

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-16 : Selectable Display Messages Level: Description Use Program 20-16 : Selectable Display Messages to enter the Selectable Display Messages. There are 20 alphanumeric messages, with up to 24 characters. Use the following chart when programming messages.
  • Page 308 Issue 10.1 UNIVERGE SV8100 When using DTP or DTU style telephones on the UNIVERGE SV8100 system, not all the same characters are available. Input Data Selectable Display Message Number 01~20 Item Input Data Default 24 characters See Below Default Number...
  • Page 309 UNIVERGE SV8100 Issue 10.1 Conditions Time value must be followed by two spaces.  Feature Cross Reference Selectable Display Messages  Programming Manual 2 - 273...
  • Page 310: Operator Extension

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-17 : Operator Extension Level: Description Use Program 20-17 : Operator Extension to designate an operator. When an extension user dials 0 or 9 (defined by Program 11-01 Type 5), calls go to the operator selected in this program.
  • Page 311: Service Tone Timers

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-18 : Service Tone Timers Level: Description Use Program 20-18: Service Tone Timers to set the values for the system service tone timers. Refer to the following chart for a description of each option, its range and default setting.
  • Page 312 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Distinctive Ringing, Tones, and Flash Patterns  2 - 276 Program 20 : System Option Setup...
  • Page 313: System Options For Caller Id

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-19 : System Options for Caller ID Level: Description Use Program 20-19 : System Options for Caller ID to define the system options for the Caller ID feature. Input Data...
  • Page 314 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Caller ID  2 - 278 Program 20 : System Option Setup...
  • Page 315: Message Setup For Non-Caller Id Data

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-20 : Message Setup for Non-Caller ID Data Level: Description Use Program 20-20 : Message Setup for Non-Caller ID Data to define the messages which are displayed when no Caller ID information is received.
  • Page 316: System Options For Long Conversation

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-21 : System Options for Long Conversation Level: Description Use Program 20-21 : System Options for Long Conversation to define the system options for the Long Conversation feature. Input Data...
  • Page 317: System Options For Wireless - Dect Service

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-22 : System Options for Wireless – DECT Service Level: Description Use Program 20-22 : System Options for Wireless – DECT Service to define the time the system waits before determining the Wireless – DECT phone is out of range.
  • Page 318: System Options For Cti

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-23 : System Options for CTI Level: Description Use Program 20-23 : System Options for CTI to define the system options for the CTI feature. Input Data Item Item Input Data...
  • Page 319: Isdn Options

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-25 : ISDN Options Level: Description Use Program 20-25 : ISDN Options to define the ISDN system options. Input Data Item Item Input Data Default = Service Off Send the Release Message After Subscriber Hangs...
  • Page 320 Issue 10.1 UNIVERGE SV8100 Input Data Item Item Input Data Default = Disable (Off) 1 (OT) Automatic Changing System Clock When Date/ 0 (AU) Time Information Element Received = Enable (On) = Normal – No Call Forward Options (Auto Connect Send)
  • Page 321: 20-26: Multiplier For Charging Cost

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-26: Multiplier for Charging Cost Level: Description Use Program 20-26: Multiplier for Charging Cost to define the Multiplier for charging cost to each extension service class. Input Data Service Class 1~15 Item No.
  • Page 322: Trunk To Trunk Conversation

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-28 : Trunk to Trunk Conversation Level: Description Use Program 20-28 : Trunk to Trunk Conversation to define system options for Trunk to Trunk Conversation. Input Data Item Related Item...
  • Page 323: Timer Class For Extension

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-29 : Timer Class for Extension Level: Description Use Program 20-29 : Timer Class for Extension to assign the timer class to each extension. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.
  • Page 324: Timer Class For Trunks

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-30 : Timer Class for Trunks Level: Description Use Program 20-30 : Timer Class for Trunks to assign the timer class to each trunk. There are 16 Classes that can be assigned. You make eight entries for this Program, one for each Night Service Mode.
  • Page 325: Timer Class Timer Assignment

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-31 : Timer Class Timer Assignment Level: Description Use Program 20-31: Timer Class Timer Assignment to assign values to the timers on a class of service basis. Input Data Timer Class Number...
  • Page 326 Issue 10.1 UNIVERGE SV8100 Item Input Data Default Related Item (sec) (sec) 0~64800 22-01-03 Ring No Answer Alarm Time If a trunk rings a multiline telephone longer than this time, the system changes the ring cadence. This indicates to the user that the call has been ringing too long.
  • Page 327 UNIVERGE SV8100 Issue 10.1 Item Input Data Default Related Item (sec) (sec) 0~64800 24-02-03 Delayed Call Forwarding Time (Call Forward No Answer) If activated at an extension, Delayed Call Forwarding occurs after this time. This also sets how long a Transferred call waits at an extension forwarded to Voice Mail before routing to the called extension mailbox.
  • Page 328 Issue 10.1 UNIVERGE SV8100 Item Input Data Default Related Item (sec) (sec) 0 = Immediate 22-01-12 Mobile Extension Answer Time Answer (1~64800(sec)) 1~64800(sec) 22-01-16 Mobile Extension Callback Duration Time Conditions These timers are used when an extension or trunk is assigned to a class from 1 to ...
  • Page 329: 20-34: Remote Conference Group Setup

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-34: Remote Conference Group Setup Level: Description Use Program 20-34: Remote Conference Group Setup to define the Remote Conference options. Input Data Remote Conference Group Number Item Item Input Data...
  • Page 330 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Conference, Remote 2 - 294 Program 20 : System Option Setup...
  • Page 331: Extension's Operator Setting

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-35 : Extension’s Operator Setting Level: Description Use Program 20-35: Extension’s Operator Setting to assign an extension to an operator group. Input Data Extension Number Up to eight digits Item...
  • Page 332: Trunk's Operator Setting

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-36 : Trunk’s Operator Setting Level: Description Use Program 20-36: Trunk’s Operator Setting to assign a trunk to an operator group. Input Data Trunk Port Number 001~200 Item Item Input Data...
  • Page 333: Operator Extension Group Setup

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-37 : Operator Extension Group Setup Level: Description Use Program 20-37 : Operator Extension Group Setup to define the operator(s) in the operator group. Input Data Operator Group 1~15 Input Data...
  • Page 334: Operator Group Setting

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-38 : Operator Group Setting Level: Description Use Program 20-38 : Operator Group Setting to set up priority of a call when calling an operator telephone. Input Data Operator Group...
  • Page 335: Watch Mode Setup

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-44 : Watch Mode Setup Level: Description (This program is aviable for V7000 or higher) Use Program 20-44 : Watch Mode Setup to set system options for Watch Message. Item...
  • Page 336: Remote Watch Setup

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-45 : Remote Watch Setup Level: Description (This program is aviable for V7000 or higher) Use Program 20-45 : Remote Watch Setup to configure Remote Monitor settings. Input Data Terminal Number...
  • Page 337: Security Sensor Setup

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-46 : Security Sensor Setup Level: Description (This program is aviable for V7000 or higher) Use Program 20-46 : Security Sensor Setup to set system Security Sensor options. Input Data...
  • Page 338 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default 0 = Not Used General Contact Detector Circuit Setup 1~8 (Detector Circuit Numbers) Conditions None Feature Cross Reference None 2 - 302 Program 20 : System Option Setup...
  • Page 339: Time Pattern Setting For Watch Mode

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-47 : Time Pattern Setting for Watch Mode Level: Description (This program is aviable for V7000 or higher) Use Program 20-47 : Time Pattern Setting for Watch Mode to assign the Watch Mode time pattern.
  • Page 340: Time Pattern Setting For Security Sensor

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-48 : Time Pattern Setting for Security Sensor Level: Description (This program is aviable for V7000 or higher) Use Program 20-48 : Time Pattern Setting for Security Sensor to assign the Security Sensor time pattern.
  • Page 341: Night Mode Group Assignment For Power Save Group

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-53 : Night Mode Group Assignment for Power Save Group Level: Description (This program is aviable for V7000 or higher) Use Program 20-53 : Night Mode Group Assignment for Power Save Group to assign the Night Mode Service Group Number into the Power Save Group.
  • Page 342: Power Supply Mode For Each Power Save Group

    Issue 10.1 UNIVERGE SV8100 Program 20 : System Option Setup 20-54 : Power Supply Mode for each Power Save Group Level: Description (This program is aviable for V7000 or higher) Use Program 20-54 : Power Supply Mode for each Power Save Group to assign the Power Saving Mode in each Power Saving group and Night mode.
  • Page 343: Delay Timer For Security Sensor

    UNIVERGE SV8100 Issue 10.1 Program 20 : System Option Setup 20-55 : Delay Timer for Security Sensor Level: Description (This program is aviable for V7000 or higher) Use Program 20-55 : Delay Timer for Security Sensor to set the interval for the Sensor Delay Timer.
  • Page 344 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 308 Program 20 : System Option Setup...
  • Page 345: Program 21 : Outgoing Call Setup

    Program 21 : Outgoing Call Setup 21-01 : System Options for Outgoing Calls Level: Description Use Program 21-01 : System Options for Outgoing Calls to set the system options for Outgoing Call Service. Program Input Data Item Related Item Input Data Default Program = Priority...
  • Page 346 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Program 0~64800 (sec) 0 (OT) Disconnect Time when Dial Tone 3 (AU) not Detected If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected.
  • Page 347 UNIVERGE SV8100 Issue 10.1 Input Data Item Related Item Input Data Default Program = Trunk 1 (OT) Dial E911 Routing Without Trunk 0 (AU) Access Access Code If enabled (1), an extension user can dial 911 (USA only) without first...
  • Page 348 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Central Office Calls, Placing  2 - 312 Program 21 : Outgoing Call Setup...
  • Page 349: Trunk Group Routing For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-02 : Trunk Group Routing for Extensions Level: Description Use Program 21-02 : Trunk Group Routing for Extensions to assign Program 14-06 routes to extensions. Input Data Extension Number Maximum eight digits...
  • Page 350: Trunk Group Routing For Trunks

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-03 : Trunk Group Routing for Trunks Level: Description Use Program 21-03 : Trunk Group Routing for Trunks to set the Trunk Route Table for Automatic External Call Forward. The Route Table is set in Program 14-06.
  • Page 351: Toll Restriction Class For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-04 : Toll Restriction Class for Extensions Level: Description Use Program 21-04 : Toll Restriction Class for Extensions to assign a Toll Restriction class to an extension. The details of Toll Restriction are defined in Program 21-05 and 21-06.
  • Page 352: Toll Restriction Class

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-05 : Toll Restriction Class Level: Description Use Program 21-05: Toll Restriction Class to set the system Toll Restriction classes (1~15). Input Data Toll Restriction Class Number 1~15 Item Related...
  • Page 353 UNIVERGE SV8100 Issue 10.1 Item Related Item Input Data Default Description 1~4 = Table 1-6, 8-15 = 0 21-06-06 Set the tables 1~4 when Permit Code Table (OT) referring to the table set up = Disable by 21-06-06. (None) 7 = 1 (OT)
  • Page 354 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default Description = Disable 1~6, 8~15 = Use this option to set how PBX Call Restriction the system Toll Restricts (No) calls over PBX trunks. If you = Enable 7 = 1...
  • Page 355 UNIVERGE SV8100 Issue 10.1 Default (OT) Toll Restriction Class Item 01: International Call Restrict Table 02: International Call Permit Table 04: Max. No. Digits Table Assign. 05: Common Permit Table 06: Common Restrict Table 07: Permit Code Table 08: Restrict Code Table 09: Restriction for Common Abbr.
  • Page 356 Issue 10.1 UNIVERGE SV8100 (AU) Toll Restriction Class 11: Intercom Call Restriction 12: Restriction of PBX Calls 13: Restriction of Tie Line Calls 14: Restriction for Incomplete Dialed Trunk Transfer 15: Allow the Outgoing Trunk to Common Hold Conditions None...
  • Page 357: Toll Restriction Table Data Setup

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-06 : Toll Restriction Table Data Setup Level: Description Use Program 21-06: Toll Restriction Table Data Setup to set the system Toll Restriction data. Dial 1-9, 0, , # can be entered in each table.
  • Page 358 Issue 10.1 UNIVERGE SV8100 Input Data Item Item Table Input Data Default Description Dial This option lets you program the Table 1 4 = No Setting Deny Restriction Table Restrict Code Tables. If the system (Up to 12 (table) has Toll Restriction enabled, users...
  • Page 359: Toll Restriction Override Password Setup

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-07 : Toll Restriction Override Password Setup Level: Description Use Program 21-07: Toll Restriction Override Password Setup to assign Toll Restriction Override codes to extension ports. Each code must have four digits, using any combination of 0~9, # and .
  • Page 360: Repeat Dial Setup

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-08 : Repeat Dial Setup Level: Description Use Program 21-08 : Repeat Dial Setup to define the automatic Repeat Dial data. Input Data Item Item Input Data Default 0~255 (OT)
  • Page 361: Dial Block Setup

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-09 : Dial Block Setup Level: Description Use Program 21-09 : Dial Block Setup to define the Dial Blocking Toll Restriction Class and Dial Block Password to be used by the Supervisor extension.
  • Page 362: Dial Block Restriction Class Per Extension

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-10 : Dial Block Restriction Class Per Extension Level: Description Use Program 21-10 : Dial Block Restriction Class Per Extension to define the Toll Restriction Class to each extension when the extension is set for Dial Block Restriction.
  • Page 363: Extension Ringdown (Hotline) Assignment

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-11 : Extension Ringdown (Hotline) Assignment Level: Description Use Program 21-11 : Extension Ringdown (Hotline) Assignment to define the Hotline destination number for each extension number. Input Data Extension Number...
  • Page 364: Isdn Calling Party Number Setup For Trunks

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-12 : ISDN Calling Party Number Setup for Trunks Level: Description Use Program 21-12 : ISDN Calling Party Number Setup for Trunks to assign Calling Party Numbers for each trunk (maximum 16 digits per entry). When a call is...
  • Page 365: Isdn Calling Party Number Setup For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-13 : ISDN Calling Party Number Setup for Extensions Level: Description Use Program 21-13: ISDN Calling Party Number Setup for Extensions to assign each extension a Calling Party Number (maximum 16 digits per entry). The calling number is the subscriber number of the dial-in number.
  • Page 366: Walking Toll Restriction Password Setup

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-14 : Walking Toll Restriction Password Setup Level: Description Use Program 21-14: Walking Toll Restriction Password Setup to assign the password and Toll Restriction Class for Walking Toll Restriction. Each code has six digits, using any combination of 0~9, ...
  • Page 367: Individual Trunk Group Routing For Extensions

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-15 : Individual Trunk Group Routing for Extensions Level: Description Use Program 21-15: Individual Trunk Group Routing for Extensions to designate the alternate trunk access route accessed when a user dials the Alternate Trunk Route Access Code.
  • Page 368: 21-16: Trunk Group Routing For Networks (Ot)

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-16: Trunk Group Routing for Networks (OT) Level: Description Use Program 21-16: Trunk Group Routing for Networks to assign Program 14-06 routes for a network system. This is required to seize the trunk in a network system (Extension in System A tries to make an external call using a trunk in System B).
  • Page 369: Ip Trunk (Sip) Calling Party Number Setup For Trunk

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk Level: Description Use Program 21-17 : IP Trunk (SIP) Calling Party Number Setup for Trunk set the SIP calling party number for individual trunks.
  • Page 370: 21-18: Ip Trunk (H.323) Calling Party Number Setup For Extension

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-18: IP Trunk (H.323) Calling Party Number Setup for Extension Level: Description Use Program 21-18: IP Trunk (H.323) Calling Party Number Setup for Extension to assign the Calling Party Number for each extension. The assigned number is sent to the exchange when the caller places an outgoing call.
  • Page 371: Ip Trunk (Sip) Calling Party Number Setup For Extension

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension Level: Description Use Program 21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension to set the SIP calling party number for an individual extension.
  • Page 372: Toll Restriction For Trunks (Seized Trunk Basis Setting)

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) Level: Description Use Program 21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting) to define the toll restriction class to each trunk. The details of toll restriction are defined by PRG 21-05 and 21-06.
  • Page 373: Co Message Waiting Indication - Call Back Settings

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-22 : CO Message Waiting Indication – Call Back Settings Level: Description Use Program 21-22 : CO Message Waiting Indication – Call Back Settings to define the settings of CO Message Waiting Indication.
  • Page 374: 21-24: Forced Access Dial Data

    Issue 10.1 UNIVERGE SV8100 Program 21 : Outgoing Call Setup 21-24: Forced Access Dial Data Level: Description Use Program 21-24: Forced Access Dial Data to set for Emergency number data. First digit of dialing data should be same as trunk access code.
  • Page 375: Extended Table Number

    UNIVERGE SV8100 Issue 10.1 Program 21 : Outgoing Call Setup 21-25 : Extended Table Number Level: Description Use Program 21-25 : Extended Table Number to define CLI number to trunk. This Extended Table Number is used only when PRG14-01-38 is set to ‘2’.
  • Page 376 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 340 Program 21 : Outgoing Call Setup...
  • Page 377: Program 22 : Incoming Call Setup

    Program 22 : Incoming Call Setup 22-01: System Options for Incoming Calls Level: Description Use Program 22-01: System Options for Incoming Calls to define the system options for incoming calls. Program Input Data Item Related Item Input Data Default Description Program = Intercom Use this option to determine if Intercom...
  • Page 378 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default Description Program 0~64800 (sec) DID to Trunk to Trunk no answer timer = Enable 22-14 Set up the operation mode for Auto VRS Waiting 22-15 Message Attendant and Queuing Message.
  • Page 379: 22-02: Incoming Call Trunk Setup

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-02: Incoming Call Trunk Setup Level: Description Use Program 22-02: Incoming Call Trunk Setup to assign the incoming trunk type for each trunk. There is one item for each Night Service Mode.
  • Page 380 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference Central Office Calls, Answering  2 - 344 Program 22 : Incoming Call Setup...
  • Page 381: 22-03: Trunk Ring Tone Range

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-03: Trunk Ring Tone Range Level: Description Use Program 22-03: Trunk Ring Tone Range to select the ring tone range for the trunk. The trunk uses a ring tone in the range selected when it rings an extension.
  • Page 382 Issue 10.1 UNIVERGE SV8100 Table 2-8 Program 22-03 – Incoming Signal Frequency Patterns Pattern 6 High 1400Hz 540Hz Middle 760Hz 540Hz 660Hz 540Hz Pattern 7 High 2000 1100Hz 16Hz Middle 2000 540Hz 16Hz 1100 760Hz 16Hz Pattern 8 High 2000...
  • Page 383: 22-04: Incoming Extension Ring Group Assignment

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-04: Incoming Extension Ring Group Assignment Level: Description Use Program 22-04: Incoming Extension Ring Group Assignment to assign extensions to Ring Groups. Calls ring extensions according to Ring Group programming. Use Program 22-05 to assign trunks to Ring Groups and use Program 22-06 to set the ringing for the phones.
  • Page 384: 22-05: Incoming Trunk Ring Group Assignment

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-05: Incoming Trunk Ring Group Assignment Level: Description Use Program 22-05: Incoming Trunk Ring Group Assignment to assign trunks to incoming Ring Groups. There are 100 available Ring Groups. Input Data...
  • Page 385: 22-06: Normal Incoming Ring Mode

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-06: Normal Incoming Ring Mode Level: Description Use Program 22-06: Normal Incoming Ring Mode to define whether or not an extension should ring for the Normal Incoming Ring Mode. Input Data...
  • Page 386: 22-07: Dil Assignment

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-07: DIL Assignment Level: Description Use Program 22-07: DIL Assignment to assign the destination extension or Department Calling Group for each DIL Incoming trunk. A DIL rings an extension directly, without any other Access Map or Ring Group programming. If an extension has a line key, the DIL rings the line key.
  • Page 387: 22-08: Dil/Irg No Answer Destination

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-08: DIL/IRG No Answer Destination Level: Description For DIL Delayed Ringing, use Program 22-08: DIL/IRG No Answer Destination to assign the DIL No Answer Ring Group. An unanswered DIL rings this group after the DIL No Answer Time expires (Program 22-01-04).
  • Page 388: 22-09: Did Basic Data Setup

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-09: DID Basic Data Setup Level: Description Use Program 22-09: DID Basic Data Setup to define the basic setting of Dial-In incoming calls for each trunk group. Input Data Trunk Group Number...
  • Page 389 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default = Disconnect (Cut) T302 Time-out Operation = Transfer (Refer to (Only Overlap Receiving Mode) Program 22-12: DID Intercept Ring Group on page 2-361.) Conditions None Feature Cross Reference Direct Inward Dialing (DID) ...
  • Page 390: 22-10: Did Translation Table Setup

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-10: DID Translation Table Setup Level: Description Use Program 22-10: DID Translation Table Setup to specify the size of the DID Translation Tables. There are 2000 Translation Table entries that you can allocate among 20 Translation Tables.
  • Page 391 UNIVERGE SV8100 Issue 10.1 Default Table Conversion Start Start Table Area Table Table Table Table Start Table Table (AU) (OT) (AU) 1000 1001 1200 1201 1400 1401 1600 1601 1800 1801 2000 Conditions None Feature Cross Reference Direct Inward Dialing (DID) ...
  • Page 392: 22-11: Did Translation Number Conversion

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-11: DID Translation Number Conversion Level: Description Use Program 22-11: DID Translation Table Number Conversion to specify for each Translation Table entry (2000). The digits received by the system (eight maximum) ...
  • Page 393 UNIVERGE SV8100 Issue 10.1 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad digit. . . When you want to. . . Enter characters: ...
  • Page 394 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default 0 = No Setting Transfer Destination Number 1 1~100 = Incoming Group Transfer Destination Number 2 102 = In-Skin/External Voice Mail 400 - Allow the outside party to dial a or InMail...
  • Page 395 UNIVERGE SV8100 Issue 10.1 Default (OT) The default value of PRG22-11-01/PRG22-11-02 is shown as below. Conversion Table Received number Target number 2000 No Setting No Setting Default (AU) The default value of PRG22-11-01/PRG22-11-02 is shown as below. Conversion Table Received number...
  • Page 396 Issue 10.1 UNIVERGE SV8100 Conditions When the trunk type is set to 3 (DID) in 22-02-01, the DID Transfer Destination for  each DID feature is not supported. This feature is supported only for DID trunks when assigned as VRS.
  • Page 397: 22-12: Did Intercept Ring Group

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-12: DID Intercept Ring Group Level: Description For each DID Translation Table, use Program 22-12: DID Intercept Ring Group to define the first destination group for DID calls. Depending on the entry in Program 22-09-02 and 22-11-04, the incoming calls route...
  • Page 398 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Direct Inward Dialing (DID)  2 - 362 Program 22 : Incoming Call Setup...
  • Page 399: 22-13: Did Trunk Group To Translation Table Assignment

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-13: DID Trunk Group to Translation Table Assignment Level: Description to assign the Program 22-13: DID Trunk Group to Translation Table Assignment DID Trunk Groups to DID Translation Tables. DID trunks should be in their own group.
  • Page 400: 22-14: Vrs Delayed Message For Irg

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-14: VRS Delayed Message for IRG Level: Description Use Program 22-14: VRS Delayed Message for IRG (Incoming Group Ring) to define for each incoming ring group the timers, VRS message number and type of tone for VRS Waiting Message.
  • Page 401 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference None Programming Manual 2 - 365...
  • Page 402: 22-15: Vrs Delayed Message For Department Group

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-15: VRS Delayed Message for Department Group Level: Description Use Program 22-15: VRS Delayed Message for Department Group to define for each Department (Extension) Group the timers, VRS message number and tone kind for VRS Delayed Message.
  • Page 403 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Department Group  Programming Manual 2 - 367...
  • Page 404: 22-16: Private Call Refuse Target Area Setup

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-16: Private Call Refuse Target Area Setup Level: Description Use Program 22-16: Private Call Refuse Target Area Setup to define Speed Dial group number for Private Call Refuse. Item Item...
  • Page 405: 22-17: Dial-In Conversion Table Area Setup For Time Pattern

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-17: Dial-In Conversion Table Area Setup for Time Pattern Level: Description Use Program 22-17: Dial-In Conversion Table Area Setup for Time Pattern to define Time Zone and Dial-In Conversion Table (Program 22-11) for Time Pattern.
  • Page 406: 22-18: Private Call Assignment Setup

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-18: Private Call Assignment Setup Level: Description Use Program 22-18: Private Call Assignment Setup to define assignment and incoming ring pattern for Private Calls. Item Related Item Input Data Default...
  • Page 407: 22-19: Did Mfc Dialing Options (Ot)

    UNIVERGE SV8100 Issue 10.1 Program 22 : Incoming Call Setup 22-19: DID MFC Dialing Options (OT) Level: Description Use Program 22-19: DID MFC Dialing Options to define the MFC Dialing for each DID table entry. This option is used for Latin America only.
  • Page 408: 22-20: Flexible Ringing By Caller Id Setup

    Issue 10.1 UNIVERGE SV8100 Program 22 : Incoming Call Setup 22-20: Flexible Ringing by Caller ID Setup Level: Description Use Program 22-20: Flexible Ringing by Caller ID Setup to set flexible ringing by Caller ID per timer pattern mode. Input Data...
  • Page 409: Program 23 : Answer Features Setup

    Program 23 : Answer Features Setup 23-02: Call Pickup Groups Level: Description Use Program 23-02: Call Pickup Groups to assign extensions to Call Pickup Groups. This program also lets you assign an extension Call Pickup Group Program priority. If two extensions in a group are ringing at the same time, Group Call Pickup intercepts the highest priority extension first.
  • Page 410: 23-03: Universal Answer/Auto Answer

    (defined in Program 14-06). The extension user ringing calls, however, always have priority over calls ringing other co-worker extensions. Refer to the Line Preference feature in the UNIVERGE SV8100 Features and Specifications Manual for more information. Make one entry for each Night Service mode.
  • Page 411 UNIVERGE SV8100 Issue 10.0 Feature Cross Reference Line Preference  Night Service  Programming Manual 2 - 375...
  • Page 412: 23-04: Ringing Line Preference For Virtual Extensions

    Issue 10.0 UNIVERGE SV8100 Program 23 : Answer Features Setup 23-04: Ringing Line Preference for Virtual Extensions Level: Description Use Program 23-04: Ringing Line Preference for Virtual Extensions to set the off-hook automatic response priority for calls ringing virtual extension keys on a telephone.
  • Page 413: Program 24 : Hold/Transfer Setup

    Program 24 : Hold/Transfer Setup 24-01 : System Options for Hold Level: Description Use Program 24-01 : System Options for Hold to define the system options for the Hold feature. Program Input Data Item Related Item Input Data Default 0~64800s Hold Recall Time A call on Hold recalls the extension that placed it on Hold after this time.
  • Page 414 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default 0~64800s 20-31-14 Park Hold Time – Normal A call left parked longer than this time recalls the extension that initially parked 0~64800s Park Hold Time – Extended (Recall)
  • Page 415: System Options For Transfer

    UNIVERGE SV8100 Issue 10.1 Program 24 : Hold/Transfer Setup 24-02 : System Options for Transfer Level: Description Use Program 24-02 : System Options for Transfer to define the system options for the Transfer feature. Input Data Item Related Item Input Data...
  • Page 416 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Related Item Input Data Default Program 0~64800s 1800 14-01-25 Trunk-to-Trunk Transfer Release Warning 20-28-01 Tone 20-28-02 Time starts when a trunk begins talking with 20-28-03 another trunk (for example: trunk-to-trunk 24-02-10 transfer, outgoing from trunk, Tandem Trunking).
  • Page 417: Park Group

    UNIVERGE SV8100 Issue 10.1 Program 24 : Hold/Transfer Setup 24-03 : Park Group Level: Description Use Program 24-03: Park Group to assign an extension to a Park Group. The system allows a total of 64 Park Groups. An extension user can pick up only a call parked in orbit by an extension users in their own group.
  • Page 418: Automatic Trunk-To-Trunk Transfer Target Setup

    Issue 10.1 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup Level: Description Use Program 24-04 : Automatic Trunk-to-Trunk Transfer Target Setup to assign the Speed Dialing number bin which should be used as the destination of the Automatic Trunk-to-Trunk Transfer.
  • Page 419: Department Group Transfer Target Setup

    UNIVERGE SV8100 Issue 10.1 Program 24 : Hold/Transfer Setup 24-05 : Department Group Transfer Target Setup Level: Description Use Program 24-05 : Department Group Transfer Target Setup to assign the Speed Dialing bin which is used as the destination of the extension for the Extension Group.
  • Page 420: Call Forward Split Settings

    Issue 10.1 UNIVERGE SV8100 Program 24 : Hold/Transfer Setup 24-09 : Call Forward Split Settings Level: Description Use Program 24-09: Call Forward Split Settings to assign Call Forwarding Type and the destination number for each extension/virtual extension. The destination can have up to 24 digits, using 0~9, , #, P, R and @.
  • Page 421 UNIVERGE SV8100 Issue 10.1 Item Input Data Default None Call Forwarding Destination for CTX/PBX for All Call, No Answer: 0~9, , P, R, @  (Up to 24 digits) None Call Forwarding Destination for CTX/PBX for Busy: 0~9, , P, R, @ ...
  • Page 422 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 386 Program 24 : Hold/Transfer Setup...
  • Page 423: Program 25 : Vrs/Disa Setup

    Program 25 : VRS/DISA Setup 25-01 : VRS/DISA Line Basic Data Setup Level: Description Use Program 25-01 : VRS/DISA Line Basic Data Setup to define the basic setting of each VRS/DISA line. Program Input Data Trunk Port Number 001~200 Item Related Item Input Data...
  • Page 424: Did/Disa Vrs Message

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-02 : DID/DISA VRS Message Level: Description Use Program 25-02 : DID/DISA VRS Message to assign the VRS message number to be used as the Automated Attendant Message for each trunk which is assigned as a VRS/DISA.
  • Page 425: Vrs/Disa Transfer Ring Group With Incorrect Dialing

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing Level: Description Use Program 25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing to set what happens to a call when the DISA or Automated Attendant caller dials incorrectly or waits too long to dial.
  • Page 426: Vrs/Disa Transfer Ring Group With No Answer/Busy

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy Level: Description Use Program 25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy to set the operating mode of each DISA trunk. This sets what happens to the call when the DISA or Automated Attendant caller calls a busy or unanswered extension.
  • Page 427: Vrs/Disa Error Message Assignment

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-05 : VRS/DISA Error Message Assignment Level: Description Use Program 25-05: VRS/DISA Error Message Assignment to assign the VRS message number to be used as the Automated Attendant error message. For each VRS/DISA trunk that the VRS answers, enter the VRS message (1~100) the outside caller hears if they dial incorrectly.
  • Page 428: Vrs/Disa One-Digit Code Attendant Setup

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-06 : VRS/DISA One-Digit Code Attendant Setup Level: Description Use Program 25-06 : VRS/DISA One-Digit Code Attendant Setup to set up single digit dialing through the VRS. This gives VRS callers single key access to extensions, the company operator, Department Calling Groups and Voice Mail.
  • Page 429 UNIVERGE SV8100 Issue 10.1 Conditions Outside caller may not be able to dial individual extensions or lines if the same  first digit is defined here. Only one key dialing is supported for extension dialing.  Feature Cross Reference Direct Inward System Access (DISA) ...
  • Page 430: System Timers For Vrs/Disa

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-07 : System Timers for VRS/DISA Level: Description Use Program 25-07: System Timers for VRS/DISA to set the value for the system timers which affect DID and DISA. Refer to the following chart for a description of each option, its range and default setting.
  • Page 431 UNIVERGE SV8100 Issue 10.1 Input Data Item Input Related Item Default Data Program 0~64800 30 (OT) 14-01-25 Long Conversation Warning Tone Time 1800 20-28-01 (sec) Determine the time a DISA caller or any trunk-to-trunk (AU) 20-28-02 (such as Tandem Trunking) conversation can talk before 20-28-03 the Long Conversation tone is heard.
  • Page 432: Disa User Id Setup

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-08 : DISA User ID Setup Level: Description Use Program 25-08 : DISA User ID Setup to set the 6-digit DISA password for each user. There are 15 users each with one 6-digit password.
  • Page 433: Class Of Service For Disa Users

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-09 : Class of Service for DISA Users Level: Description Use Program 25-09 : Class of Service for DISA Users to set the DISA Class of Service for each user. When a DISA caller enters a password (defined in Program 25-08), the system identifies the user and associates the appropriate DISA Class of Service with the call.
  • Page 434: Trunk Group Routing For Disa

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-10 : Trunk Group Routing for DISA Level: Description Use Program 25-10: Trunk Group Routing for DISA to assign the Trunk Group route chosen when a user places a DISA call to the system and dials 9. Set Trunk Group Routing in Program 14-06.
  • Page 435: Disa Toll Restriction Class

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-11 : DISA Toll Restriction Class Level: Description For systems that use Toll Restriction, use Program 25-11: DISA Toll Restriction Class to assign a Toll Restriction Class (1-15) to each DISA user (1~15). The system uses the Toll Restriction Class you enter in Program 21-05 and 21-06.
  • Page 436: Alternate Trunk Group Routing For Disa

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-12 : Alternate Trunk Group Routing for DISA Level: Description Use Program 25-12: Alternate Trunk Group Routing for DISA to define the trunk route selected when a DISA caller dials the Alternate Trunk Access Code. The route selected is based on the DISA caller Class of Service, which in turn is determined by the password the caller dials.
  • Page 437: System Option For Disa

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-13 : System Option for DISA Level: Description Use Program 25-13: System Option for DISA to enter the password DISA callers must dial before the system allows them to record, listen to and or erase the VRS messages.
  • Page 438: 25-15: Dud/Disa Transfer Target Setup

    Issue 10.1 UNIVERGE SV8100 Program 25 : VRS/DISA Setup 25-15: DUD/DISA Transfer Target Setup Level: Description Use Program 25-15: DUD/DISA Transfer Target Setup to assign a Speed Dial number when a dial tone times-out, or when the wrong number is received and the target extension does not answer or is busy.
  • Page 439: Dud/Disa Talkie Base Setup

    UNIVERGE SV8100 Issue 10.1 Program 25 : VRS/DISA Setup 25-16 : DUD/DISA Talkie Base Setup Level: Description (This program is aviable for V7.00 or higher) Use Program 25-16 : DUD/DISA Talkie Base Setup to assign DUD/DISA timer values. Input Data...
  • Page 440 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 404 Program 25 : VRS/DISA Setup...
  • Page 441: Program 26 : Ars Service & Least Cost Routing

    Program 26 : ARS Service & Least Cost Routing 26-01 : Automatic Route Selection Service Level: Description Use Program 26-01: Automatic Route Selection Service to define the system options for Automatic Route Selection (ARS). Program Input Data Item Related Trunk Access Code Description Default = Disable...
  • Page 442 Issue 10.1 UNIVERGE SV8100 Input Data (Continued) Item Related Trunk Access Code Description Default = Disable 26-02 Class of Service Match Access (Off) = Enable (On) = F-Route 26-02 F-Route Access COS Reference 44-05 = ARS 0 = Disable (Off)
  • Page 443: Dial Analysis Table For Ars/Lcr

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-02 : Dial Analysis Table for ARS/LCR Level: Description Use Program 26-02 : Dial Analysis Table for ARS/LCR to set pre-transaction tables for selecting Automatic Route Selection (ARS).
  • Page 444 Issue 10.1 UNIVERGE SV8100 Item Related Item Input Data Default 0~16 ARS Class of Service 0~15 Dial Treatment for ARS 0-25 LCR Carrier Table 26-12 0~16 Network Specified Parameter Table Conditions None Feature Cross Reference Automatic Route Selection  2 - 408...
  • Page 445: Ars Dial Treatments

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-03 : ARS Dial Treatments Level: Description Use Program 26-03: ARS to assign the 15 Dial Treatments for Dial Treatments automatic ARS dialing translation. Assign Dial Treatments to Service Numbers (Trunk Groups) in Program 26-02.
  • Page 446 Issue 10.1 UNIVERGE SV8100 Input Data Dial Treatment Table Number 1~15 Item Item Input Data Default 24 characters maximum No Setting Treatment Code Conditions None Feature Cross Reference Automatic Route Selection  2 - 410 Program 26 : ARS Service & Least Cost Routing...
  • Page 447: Ars Class Of Service

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-04 : ARS Class of Service Level: Description Use Program 26-04 : AR to set the ARS Class of Service for an S Class of Service extension. Automatic Route Selection uses ARS Class of Service when determining how to route extension calls.
  • Page 448: 26-05: Lcr Carrier Table

    Issue 10.1 UNIVERGE SV8100 Program 26 : ARS Service & Least Cost Routing 26-05: LCR Carrier Table Level: Description Use Program 26-05: LCR Carrier Table to define the LCR Access Codes and routing options. These options include Authorisation codes and Cost Centre...
  • Page 449: 26-06: Lcr Authorisation Code Table

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-06: LCR Authorisation Code Table Level: Description Use Program 26-06: LCR Authorisation Code Table to define the optional Authorisation code (or PIN code) required by the Indirect Carrier. The Authorisation code is inserted if set in Program 26-05-03.
  • Page 450: 26-07: Lcr Cost Centre Code Table

    Issue 10.1 UNIVERGE SV8100 Program 26 : ARS Service & Least Cost Routing 26-07: LCR Cost Centre Code Table Level: Description Use Program 26-07: LCR Cost Centre Code Table to define the optional cost centre code required by the Indirect Carrier. The cost centre code is set for each extension.
  • Page 451: 26-08: Lcr Manual Override Access Code Table

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-08: LCR Manual Override Access Code Table Level: Description Use Program 26-08: LCR Manual Override Access Code Table to define the access codes that the users can dial to select an indirect carrier i.e. bypass the automatic selection of Program 26-02.
  • Page 452: 26-09: Lcr Manual Override Exemption Table

    Issue 10.1 UNIVERGE SV8100 Program 26 : ARS Service & Least Cost Routing 26-09: LCR Manual Override Exemption Table Level: Description Use Program 26-09: LCR Manual Override Exemption Table to define the numbers that must not be sent via an indirect carrier when the user dials a Manual Override Access Code.
  • Page 453: Transit Network Id Table

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-11 : Transit Network ID Table Level: Description Use Program 26-11 : Transit Network ID Table to define Transit Network ID for Alternate carrier access, which is referred from Program 26-03.
  • Page 454: 26-12: Network Specific Parameter Table For Ars

    Issue 10.1 UNIVERGE SV8100 Program 26 : ARS Service & Least Cost Routing 26-12: Network Specific Parameter Table for ARS Level: Description Use Program 26-12: Network Specific Parameter Table for ARS to define the Network Specific Parameter Table. Input Data...
  • Page 455: Ars Class Of Service For Netlink (Dt700)

    UNIVERGE SV8100 Issue 10.1 Program 26 : ARS Service & Least Cost Routing 26-13 : ARS Class of Service for NetLink (DT700) Level: Description (This program is aviable for V7000 or higher) Use Program 26-13 : ARS Class of Service for NetLink (DT700) sets an extension’s ARS Class of Service when used for NetLink.
  • Page 456 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 420 Program 26 : ARS Service & Least Cost Routing...
  • Page 457: Program 30 : Dss/Dls Console Setup

    Program 30 : DSS/DLS Console Setup 30-01: DSS Console Operating Mode Level: Description Use Program 30-01: DSS Console Operating Mode to set the mode of the system DSS Consoles. The entry for this option applies to all the system DSS Program Consoles.
  • Page 458: 30-02: Dss Console Extension Assignment

    Issue 10.1 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-02: DSS Console Extension Assignment Level: Description Use Program 30-02: DSS Console Extension Assignment to identify which extensions have DSS Consoles connected. Up to 32 different extensions with DSS Consoles can be set up. A single extension ...
  • Page 459: 30-03: Dss Console Key Assignment

    UNIVERGE SV8100 Issue 10.1 Program 30 : DSS/DLS Console Setup 30-03: DSS Console Key Assignment Level: Description Use Program 30-03: DSS Console Key Assignments to customize the key assignments for 60-button DSS Consoles. A DSS Console key can have any function with up to four digits (e.g., extension number or Service Code).
  • Page 460 Issue 10.1 UNIVERGE SV8100 Function Number List [1] General functional level (00~99) Function Function Additional Data LED Indication Number Extension Number Red On: Extension Busy DSS/One-Touch or any Numbers (up Off: Extension Idle to 24 digits) Rapid Blink (Red): DND or Call...
  • Page 461 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number Slow Blink (Red): Forwarding Call Forward – Both Ring State Rapid Blink (Red): Forwarded State Slow Blink (Red): Forwarding Follow Me...
  • Page 462 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number None Saved Number Redial None Memo Dial None Meet-me Conference None Override (Off-Hook Signaling) No data or None Barge – In Extension No.
  • Page 463 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number None Exclusive Hold Red On: Logged Out Department Group Log Out Extension Number None Call Redirect or Voice Mail Number...
  • Page 464 Issue 10.1 UNIVERGE SV8100 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number None Flash Key Red On: Active Outgoing Call Without Caller ID (ISDN) - Not Used - 0 = Conversation Red On: Recording...
  • Page 465 UNIVERGE SV8100 Issue 10.1 Function Number List (Continued) [1] General functional level (00~99) Function Function Additional Data LED Indication Number 0 = Pause Conversation Recording Function 1 = Re-record 2 = Address 3 = Erase 4 = Urgent Page Directory Dialing...
  • Page 466 Issue 10.1 UNIVERGE SV8100 Function Number List [2] Appearance Function Level ( 00 - 99) (Service Code 852 (OT) / 752 (AU))   Function Function Additional Data LED Indication Number Trunk Number (001~200)  Trunk Key Park Number (01~64) Park Key ...
  • Page 467: 30-04: Dss Console Alternate Answer

    UNIVERGE SV8100 Issue 10.1 Program 30 : DSS/DLS Console Setup 30-04: DSS Console Alternate Answer Level: Description Use Program 30-04: DSS Console Alternate Answer to assign the alternate DSS console station in case off-duty mode is set (by pressing the ALT key on the DSS console).
  • Page 468: 30-05: Dss Console Lamp Table

    Issue 10.1 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-05: DSS Console Lamp Table Level: Description Use Program 30-05: DSS Console Lamp Table to define the LED patterns for functions on the DSS consoles. Input Data Item Lamp Pattern...
  • Page 469: Table 2-9 Led Patterns For Dss Console

    UNIVERGE SV8100 Issue 10.1 Table 2-9 LED Patterns for DSS Console Conditions None Feature Cross Reference Direct Station Selection (DSS) Console  Programming Manual 2 - 433...
  • Page 470: 30-10: Dss Console Ip Terminal Setup

    Issue 10.1 UNIVERGE SV8100 Program 30 : DSS/DLS Console Setup 30-10: DSS Console IP Terminal Setup Level: Description Use Program 30-10: DSS Console IP Terminal Setup to set the MAC address for a particular IP DSS Console. This must be done before the console can be associated to the attendant phone.
  • Page 471: Program 31 : Paging Setup

    Program 31 : Paging Setup 31-01 : System Options for Internal/External Paging Level: Description Use Program 31-01 : System Options for Internal/External Paging to define the system options for Internal/External Paging. Program The system shows the name you program on the telephone display. Use the following chart when entering and editing text.
  • Page 472 Issue 10.1 UNIVERGE SV8100 Key for Entering Names (Continued) When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . .
  • Page 473: Internal Paging Group Assignment

    UNIVERGE SV8100 Issue 10.1 Program 31 : Paging Setup 31-02 : Internal Paging Group Assignment Level: Description Use Program 31-02 : Internal Paging Group Assignment to assign extensions to Internal Paging Groups (i.e., Page Zones). The setting in this program also determines if the Internal Page Group can receive Internal All Call Paging.
  • Page 474: Internal Paging Group Settings

    Issue 10.1 UNIVERGE SV8100 Program 31 : Paging Setup 31-03 : Internal Paging Group Settings Level: Description Use Program 31-03 : Internal Paging Group Settings to assign names to Internal Paging Groups (i.e., Page Zones) and to define the splash tone for Internal Paging.
  • Page 475 UNIVERGE SV8100 Issue 10.1 Key for Entering Names When entering names in the procedures below, refer to this chart. Names can have up to 12 digits. Use this keypad When you want to. . . digit . . . # = Accepts an entry (only required if two letters on the same key are needed - ex: TOM).
  • Page 476 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, Internal  2 - 440 Program 31 : Paging Setup...
  • Page 477: External Paging Zone Group

    External Paging group. Users call the External Paging group when broadcasting announcements to the external zone. When programming, the zones on the PGD Adapter are numbers 1~8. On the UNIVERGE SV8100 system, the CD-CP00 zone is number 9.
  • Page 478: Universal Night Answer/Ring Over Page

    Issue 10.1 UNIVERGE SV8100 Program 31 : Paging Setup 31-05 : Universal Night Answer/Ring Over Page Level: Description Use Program 31-05 : Universal Night Answer/Ring Over Page to assign Universal Night Answer ringing to each External Paging zone. For each trunk port, make a separate entry for each External Paging zone.
  • Page 479: External Speaker Control

    UNIVERGE SV8100 Issue 10.1 Program 31 : Paging Setup 31-06 : External Speaker Control Level: Description Use Program 31-06 : External Speaker Control to define the settings for the external speaker using an amplifier. Input Data External Speaker Number 1~9 (9 = CD-CP00)
  • Page 480 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Paging, External  2 - 444 Program 31 : Paging Setup...
  • Page 481: Combined Paging Assignments

    UNIVERGE SV8100 Issue 10.1 Program 31 : Paging Setup 31-07 : Combined Paging Assignments Level: Description Use Program 31-07 : Combined Paging Assignments to assign an External Paging Group (0~8) to an Internal Paging Zone (0~64) for Combined Paging. When an extension user makes a Combined Page, they simultaneously broadcast into both the External and Internal Zone.
  • Page 482: Bgm On External Paging

    Issue 10.1 UNIVERGE SV8100 Program 31 : Paging Setup 31-08 : BGM on External Paging Level: Description Use Program 31-08 : BGM on External Paging to set the Background Music option for each External Paging zone. If enabled, the system plays Background Music over the zone when it is idle.
  • Page 483: Program 32 : Door Box And Sensor Setup

    Program 32 : Door Box and Sensor Setup 32-01: Door Box Timers Setup Level: Description Use Program 32-01: Door Box Timers Setup to assign the timers used for the Door Box. Program  The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.
  • Page 484: 32-02: Door Box Ring Assignment

    Issue 10.1 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-02: Door Box Ring Assignment Level: Description Use Program 32-02: Door Box Ring Assignment to assign the extension which rings when a caller presses the associated Door Box call button.
  • Page 485: 32-03: Door Box Basic Setup

    UNIVERGE SV8100 Issue 10.1 Program 32 : Door Box and Sensor Setup 32-03: Door Box Basic Setup Level: Description Use Program 32-03: Door Box Basic Setup to select the chime pattern and gain level for each Door Box. There are six distinctive chime patterns. The chime tones are...
  • Page 486: 32-04: Door Box Name Setup

    Issue 10.1 UNIVERGE SV8100 Program 32 : Door Box and Sensor Setup 32-04: Door Box Name Setup Level: Description Use Program 32-04: Door Box Name Setup to define the name of each Door Box.  The Door Box feature is called Door Phone when programming via WebPro and using a multiline terminal.
  • Page 487: Program 33 : Cta And Aci Setup

    Program 33 : CTA and ACI Setup 33-01: ACI Port Type Setup Level: Description Use Program 33-01: ACI Port Type Setup to set the function of each software port on an Analog Communications Interface. Each ACI software port Program can have only one function (input, output or none). Input Data ACI Port Number 01~96...
  • Page 488: 33-02: Aci Department Calling Group

    Issue 10.1 UNIVERGE SV8100 Program 33 : CTA and ACI Setup 33-02: ACI Department Calling Group Level: Description Use Program 33-02: ACI Department Calling Group to assign ACI ports to Department Groups. An ACI port can be in only one group.
  • Page 489: Program 34 : Tie Line Setup

    Program 34 : Tie Line Setup 34-01: E&M Tie Line Basic Setup Level: Description Use Program 34-01: E&M Tie Line Basic Setup to define the basic settings for each E&M Tie line. Program Input Data Trunk Port Number 001~200 Item Related Item Input Data...
  • Page 490 Issue 10.1 UNIVERGE SV8100 = System 21-05 Determine if an System Toll Restriction incoming Tie Line call = Each should be subject to Extension Toll Restriction. If it s set to 0 then it will use the PRG21-05-13, if it...
  • Page 491: 34-02: E&M Tie Line Class Of Service

    UNIVERGE SV8100 Issue 10.1 Program 34 : Tie Line Setup 34-02: E&M Tie Line Class of Service Level: Description Use Program 34-02: E&M Tie Line Class of Service to assign a Class of Service to a Tie line (there are 15 Tie line Classes of Service). The Class of Service options are defined in Program 20-14.
  • Page 492: 34-03: Trunk Group Routing For E&M Tie Lines

    Issue 10.1 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-03: Trunk Group Routing for E&M Tie Lines Level: Description Use Program 34-03: Trunk Group Routing for E&M Tie Lines to assign the trunk group route 1~8 or 1~100) chosen when a user seizes a Tie Line and dials 9. (Set Trunk Group Routing in Program 14-07.) If the system has Automatic Route...
  • Page 493: 34-04: E&M Tie Line Toll Restriction Class

    UNIVERGE SV8100 Issue 10.1 Program 34 : Tie Line Setup 34-04: E&M Tie Line Toll Restriction Class Level: Description Use Program 34-04: E&M Tie Line Toll Restriction Class to enter a Toll Restriction Class for each Tie Line. There are 15 Toll Restriction Classes which are defined in Programs 21-05 and 21-06.
  • Page 494: 34-05: Tie Line Outgoing Call Restriction

    Issue 10.1 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-05: Tie Line Outgoing Call Restriction Level: Description Use Program 34-05: Tie Line Outgoing Call Restriction to build a restriction matrix for outgoing trunk calls placed from an inbound trunk (e.g., dialed from a Tie Line).
  • Page 495: 34-06: Add/Delete Digit For E&M Tie Line

    UNIVERGE SV8100 Issue 10.1 Program 34 : Tie Line Setup 34-06: Add/Delete Digit for E&M Tie Line Level: Description Use Program 34-06: Add/Delete Digit for E&M Tie Line to set digits that the system should add or delete for Tie Lines.
  • Page 496: 34-07: E&M Tie Line Timer

    Issue 10.1 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-07: E&M Tie Line Timer Level: Description Use Program 34-07: E&M Tie Line Timer to define the system service tone timers. Input Data Item No. Item Input Data Default 0~64800 First Digit Pause (E&M Immediate Start)
  • Page 497: 34-08: Toll Restriction Data For E&M Tie Lines

    UNIVERGE SV8100 Issue 10.1 Program 34 : Tie Line Setup 34-08: Toll Restriction Data for E&M Tie Lines Level: Description Use Program 34-08: Toll Restriction Data for E&M Tie Lines to define the toll restriction data for E&M Tie Lines. This data should be defined if Tie Line Toll Restriction is enabled in Program 21-05-13.
  • Page 498: 34-09: Ani/Dnis Service Options

    Issue 10.1 UNIVERGE SV8100 Program 34 : Tie Line Setup 34-09: ANI/DNIS Service Options Level: Description Use Program 34-09: ANI/DNIS Service Options to define the ANI//DNIS service option setup for E&M Class of Service. Input Data Class of Service 01~15...
  • Page 499 UNIVERGE SV8100 Issue 10.1 Default Default Item Related Name Input Data Program COS 1 2~15 = SPD Table 13-04 Route Table Setup of Target Dial 22-11-03 (Program 13-03) The option sets how the system uses 34-09-05 = DID Table the route data (gathered in Item 3) to (Program 22-11) route incoming ANI/DNIS calls.
  • Page 500 Issue 10.1 UNIVERGE SV8100 Default Default Item Related Name Input Data Program COS 1 2~15 0 = Play Busy Tone to 25-03 Routing on ANI/DNIS Error Caller This option lets you determine how 1 = Route Caller to Ring the system handles an ANI/DNIS call...
  • Page 501: 34-11: E1 Trunk Basic Setup (Ot)

    8 = Brazil Code for collect call blocking Trunk 0 = MFC Dialing not used MFC Dialing Type 1 = NEC Standard Use this option to specify the MFC 2 = Argentina Dialing Type. The following table shows the available MFC Dialing...
  • Page 502 Issue 10.1 UNIVERGE SV8100 Item Name Input Data Default 0~20 Expected Number of MFC Digits Use this option to specify the number of digits in the ANI number. This is required for ANI since delimiters do not mark the beginning and end of the data string.
  • Page 503: Program 35 : Smdr Account Code Setup

    Program 35 : SMDR Account Code Setup 35-01: SMDR Options Level: Description Use Program 35-01: SMDR Options to set the SMDR (Station Message Detail Recording) options for each of the eight SMDR ports. Refer to the Program following chart for a description of each option, its range and default setting. Input Data SMDR Port Number Item...
  • Page 504 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default 0~65535 (sec) (0 = All) Minimum Call Duration The duration of the call must be at least this time to be included on the SMDR report. 0~65535 (sec) (0 = All)
  • Page 505: 35-02: Smdr Output Options

    UNIVERGE SV8100 Issue 10.1 Program 35 : SMDR Account Code Setup 35-02: SMDR Output Options Level: Description Use Program 35-02: SMDR Output Options to set the SMDR (Station Message Detail Recording) output options for each of the eight SMDR ports. Refer to the following chart for a description of each option, its range and default setting.
  • Page 506 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default = Not Displayed Toll Charge Cost = Displayed Set this option to (1) have the SMDR report include toll charges. = Not Displayed Incoming Call = Displayed Enable this option (1) to have the SMDR report include incoming calls.
  • Page 507 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default = First 20 Digits Dialed Number Output Format (OT) = Last 20 Digits Determine if the dialed number should display the first 20 digits or the last 20 digits. This option is only available for outgoing calls.
  • Page 508: 35-03: Smdr Port Assignment For Trunk Group

    Issue 10.1 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-03: SMDR Port Assignment for Trunk Group Level: Description Use Program 35-03: SMDR Port Assignment for Trunk Group to assign the SMDR port for each trunk group. For each Trunk Group, select the SMDR port where the incoming SMDR information should be sent.
  • Page 509: 35-04: Smdr Port Assignment For Department Groups

    UNIVERGE SV8100 Issue 10.1 Program 35 : SMDR Account Code Setup 35-04: SMDR Port Assignment for Department Groups Level: Description Use Program 35-04: SMDR Port Assignment for Department Groups to assign the SMDR port for each Department Group. For each Department Group, select the SMDR port where the outgoing SMDR information should be sent.
  • Page 510: 35-05: Account Code Setup

    Issue 10.1 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-05: Account Code Setup Level: Description to set various Account Code options for an Program 35-05: Account Code Setup extension Class of Service. Assign a Class of Service to extensions in Program 20-06.
  • Page 511 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Account Codes  Programming Manual 2 - 475...
  • Page 512: 35-06: Verified Account Code Table

    Issue 10.1 UNIVERGE SV8100 Program 35 : SMDR Account Code Setup 35-06: Verified Account Code Table Level: Description to enter Account Codes into the Program 35-06: Verified Account Code Table Verified Account Code list. You can enter up to 2000 codes with 3~6 digits, using the characters 0~9 or .
  • Page 513: Program 40 : Voice Recording System 40-07: Voice Prompt Language Assignment For Vrs

    UNIVERGE SV8100 Issue 10.1 Program 40 : Voice Recording System 40-07: Voice Prompt Language Assignment for VRS Level: Level: IN (OT) MF (AU) Description to specify the Program 40-07: Voice Prompt Language Assignment for VRS language to be used for the VRS prompts.
  • Page 514 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference Voice Mail Integration (Analog)  2 - 478 Program 40 : Voice Recording System...
  • Page 515: 40-10: Voice Announcement Service Option

    UNIVERGE SV8100 Issue 10.1 Program 40 : Voice Recording System 40-10: Voice Announcement Service Option Level: Description define the system options for Program 40-10: Voice Announcement Service Option the Voice Announcement feature. Input Data Item Related Item Input Data Default...
  • Page 516 Issue 10.1 UNIVERGE SV8100 Input Data Item Related Item Input Data Default 0~101 14-01-27 Set VRS Message for Private Call Refuse (0 = No message) (101 = Fixed message) (VRS Msg Private Call) This item assigns the VRS Message number to be used as Private Call Refuse.
  • Page 517: 40-11: Preamble Message Assignment

    UNIVERGE SV8100 Issue 10.1 Program 40 : Voice Recording System 40-11: Preamble Message Assignment Level: Description to assign the VRS message number Program 40-11: Preamble Message Assignment to be used as the Preamble Message for each trunk. When the extension user answers the incoming call, the assigned VRS message is sent to the outside caller.
  • Page 518 Issue 10.1 UNIVERGE SV8100 THIS PAGE INTENTIONALLY LEFT BLANK 2 - 482 Program 40 : Voice Recording System...
  • Page 519: Program 41 : Acd Setup

    Program 41 : ACD Setup 41-01: System Options for ACD Level: Description In Program 41-01: System Options for ACD define the system options for the ACD feature. Program Input Data Item Item Input Data Default Up to eight digits (0~9, No Setting ...
  • Page 520: 41-02: Acd Group And Agent Assignments

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-02: ACD Group and Agent Assignments Level: Description In Program 41-02: ACD Group and Agent Assignments, for each ACD extension number, assign an ACD Group (1~64). An ACD Group number is assigned to each Work Period number (1~8).
  • Page 521: 41-03: Incoming Ring Group Assignment For Acd Group

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-03: Incoming Ring Group Assignment for ACD Group Level: Description In Program 41-03: Incoming Ring Group Assignment for ACD Group, for each incoming trunk group set up in Program 22-05, designate which ACD Group (1~64) the trunks should ring for each of the eight Work Periods.
  • Page 522: 41-04: Acd Group Supervisor

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-04: ACD Group Supervisor Level: Description For each ACD Group (1~64), use to assign the Program 41-04: ACD Group Supervisor group supervisor extension and operating mode. Operating modes are: 0 = Supervisor extension does not receive ACD Group calls.
  • Page 523: 41-05: Acd Agent Work Schedules

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-05: ACD Agent Work Schedules Level: Description to set up the Work Schedules for Program 41-05: ACD Agent Work Schedules ACD Agents and Groups. For each ACD Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.
  • Page 524: 41-06: Trunk Work Schedules

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-06: Trunk Work Schedules Level: Description to set up the Work Schedules for trunks. Program 41-06: Trunk Work Schedules For each Work Schedule (1~4), designate the start and stop times for each of the eight Work Periods.
  • Page 525: 41-07: Acd Weekly Schedule Setup

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-07: ACD Weekly Schedule Setup Level: Description to assign the four Work Schedules Program 41-07: ACD Weekly Schedule Setup (1~4) to days of the week. The assignments you make in this program apply to both the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
  • Page 526: 41-08: Acd Overflow Options

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-08: ACD Overflow Options Level: Description For each ACD Group (1~64), use to assign the Program 41-08: ACD Overflow Options overflow mode (0~9), destination and announcement message types. Delay Announcement functions are not available for ACD pilot number calls. Each ACD Group can have unique overflow options.
  • Page 527 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default 0~1999 (Used when 41-08-02 is set to 67) 1999 System Speed Dial 1~100 (Used when 41-08-02 is set to 68) Incoming Ring Group when Overflow --- Not Used --- Conditions None...
  • Page 528: 41-09: Acd Overflow Table Setting

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-09: ACD Overflow Table Setting Level: Description Use Program 41-09: ACD Overflow Table Setting to define the ACD group to which a call is transferred when overflow occurs. Input Data ACD Group No.
  • Page 529: 41-10: Aci Delay Announcement

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-10: ACI Delay Announcement Level: Description to define the ACI port number to be Program 41-10: ACI Delay Announcement used for the delay announcement. This program is activated when the delay announcement source and options are assigned as ACI in Program 41-08-03.
  • Page 530: 41-11: Vrs Delay Announcement

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-11: VRS Delay Announcement Level: Description to assign the VRS message number to Program 41-11: VRS Delay Announcement be used as the message source for the 1st and 2nd Delay Announcement Messages.
  • Page 531 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default 0 = Disable Queue Depth Announcement 1 = After 1st (1st) Input when the Queue Depth Announcement is played. 2 = After 2nd (2nd) 3 = After 1st and 2nd (1st and 2nd)
  • Page 532: 41-12: Night Announcement Setup

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-12: Night Announcement Setup Level: Description Use Program 41-12: Night Announcement Setup to define the night announce voice resource and sending time for each ACD group. Night announcement availability depends on the setting in Program 41-03-02. The night announcement function is not available for ACD pilot number calls.
  • Page 533: 41-13: Vrs Message Number For Night Announcement

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-13: VRS Message Number for Night Announcement Level: Description Use Program 41-13: VRS Message Number for Night Announcement to define the VRS message number to use as the night announcement. This program is activated when the night announcement source is assigned as VRS in Program 41-12-01.
  • Page 534: 41-14: Acd Options Setup

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-14: ACD Options Setup Level: Description Use Program 41-14: ACD Options Setup to set various options for ACD Groups. When you set an option for an ACD Group, the setting is in force (if applicable) for all agents in the group.
  • Page 535 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default = No change to Off Duty mode Automatic Off Duty for SLT = Change to Off Duty mode Enable/disable Automatic Off Duty automatically (Skip) (rest) mode for agents with SLT. = Cannot receive internal call...
  • Page 536 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  2 - 500 Program 41 : ACD Setup...
  • Page 537: 41-15: Acd Queue Alarm Information

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-15: ACD Queue Alarm Information Level: Description Use Program 41-15: ACD Queue Alarm Information to assign the options for Audible Indication for Log Out/Off Duty mode for each ACD group. These program settings provide an alarm to the agents, but no Queue Status Display is indicated.
  • Page 538 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference Automatic Call Distribution (ACD)  2 - 502 Program 41 : ACD Setup...
  • Page 539: 41-16: Acd Threshold Overflow

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-16: ACD Threshold Overflow Level: Description Use Program 41-16: ACD Threshold Overflow to define the value of the ACD threshold call overflow and the mode for each ACD group. Input Data ACD Group No.
  • Page 540: 41-17: Acd Login Mode Setup

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-17: ACD Login Mode Setup Level: Description to define the ACD login mode for each Program 41-17: ACD Login Mode Setup extension. If the AIC Login Mode is enabled, set the AIC Login and AIC Logout service codes for the AIC members in Program 11-13-08 and 11-13-09.
  • Page 541: 41-18: Acd Agent Identity Code Setup

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-18: ACD Agent Identity Code Setup Level: Description to define the ACD Agent Identity Program 41-18: ACD Agent Identity Code Setup Code Table. Input Data AIC Table No. 001~512 Item No.
  • Page 542 Issue 10.1 UNIVERGE SV8100 Conditions None Feature Cross Reference None 2 - 506 Program 41 : ACD Setup...
  • Page 543: 41-19: Acd Voice Mail Delay Announcement

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-19: ACD Voice Mail Delay Announcement Level: Description Use Program 41-19: ACD Voice Mail Delay Announcement to assign IPK II In-Mail Master Mailboxes (PRG 47-03) as ACD Delay “Announcement” Mailboxes. Input Data...
  • Page 544 Issue 10.1 UNIVERGE SV8100 Item Item Input Data Default 0 ~ 64800 (sec) Delay Message Interval Time Sets the timer for the interval between the Delay Messages. Conditions None Feature Cross Reference None 2 - 508 Program 41 : ACD Setup...
  • Page 545: 41-20: Acd Queue Display Settings

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-20: ACD Queue Display Settings Level: Description to assign the options for the ACD Program 41-20: ACD Queue Display Settings Queue Status Display feature. This program allows the Queue Status Display, and causes an alarm to sound, when the parameters in this program are met.
  • Page 546 Issue 10.1 UNIVERGE SV8100 Input Data ACD Group No. 01~64 Item Item Input Data Default = No Display, Number of Calls in Queue 0~200 Set the number of calls that can accumulate in the ACD queue before the Queue Status Display (and optional queue alarm) occurs.
  • Page 547: 41-21: Acd Login Id Setup

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-21: ACD Login ID Setup Level: Description to assign the Login ID code to Skill Table Program 41-21: ACD Login ID Setup used for ACD Skill Based Routing. Input Data Login ID table No.
  • Page 548: 41-22: Acd Skill Based Routing Setup

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-22: ACD Skill Based Routing Setup Level: Description Use Program 41-22: ACD Skill Based Routing Setup to assign if the ACD Group can use or not use Skill Based Routing. Input Data ACD Group No.
  • Page 549: 41-23: Acd Skill Table Setup

    UNIVERGE SV8100 Issue 10.1 Program 41 : ACD Setup 41-23: ACD Skill Table Setup Level: Description to assign the Skill level per table for each Program 41-23: ACD Skill Table Setup ACD Group. Input Data Skill Table No.. 01~512 ACD Group No.
  • Page 550: Acd Caller Id Base Routing Setup

    Issue 10.1 UNIVERGE SV8100 Program 41 : ACD Setup 41-24 : ACD Caller ID Base Routing Setup Level: Description to assign Enable/Disable the Program 41-24 : ACD Caller ID Base Routing Setup availability of setting that the ACD Agent can mark the originator caller ID, system base.
  • Page 551: Program 42 : Hotel Setup

    Program 42 : Hotel Setup 42-01 : System Options for Hotel/Motel Level: Description Use Program 42-01 : System Options for Hotel/Motel to assign the system options for Hotel/Motel Service. Program Input Data Item Item Input Data Default = MOH (Hold Time) Answering Message Mode for Wake Up Call (Hotel Mode) = VRS Message...
  • Page 552 Issue 10.1 UNIVERGE SV8100 Refer to the tables below for valid status code changes when Program 42-01-06 is enabled or disabled. Valid Room Status Changes when Program 42-01-06 is set to 1 (Enabled) Change Code 1 Code 2 Code 3 Code 4 Code 5 Code 6 Code 7 Code 8 Code 9 Code 0 Code ...
  • Page 553 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Hotel/Motel  Programming Manual 2 - 517...
  • Page 554: Hotel/Motel Telephone Setup

    Issue 10.1 UNIVERGE SV8100 Program 42 : Hotel Setup 42-02 : Hotel/Motel Telephone Setup Level: Description Use Program 42-02 : Hotel/Motel Telephone Setup to define the basic operation of the Hotel/Motel extensions. Input Data Extension Number Up to eight digits...
  • Page 555 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Hotel/Motel  Programming Manual 2 - 519...
  • Page 556: Class Of Service Options (Hotel/Motel)

    Issue 10.1 UNIVERGE SV8100 Program 42 : Hotel Setup 42-03 : Class of Service Options (Hotel/Motel) Level: Description Use Program 42-03 : Class of Service Options (Hotel/Motel) to set the Hotel/Motel Class of Service (COS) options. Assign Class of Service to extensions in Program 42-02 : Hotel/Motel Telephone Setup.
  • Page 557 UNIVERGE SV8100 Issue 10.1 Default Item Input Item Data Class Class 01 02~15 0 = Off Wake Up Call Setting for Own Extension 1 = On 0 = Off Change Room Status for Own Extension 1 = On 0 = Off...
  • Page 558: Hotel Mode One-Digit Service Codes

    Issue 10.1 UNIVERGE SV8100 Program 42 : Hotel Setup 42-04 : Hotel Mode One-Digit Service Codes Level: Description Use Program 42-04: Hotel Mode One-Digit Service Codes to set up the Hotel Mode one-digit service codes which are assigned in 42-02-01. For each Department Calling Group (1~64), you enter the destination for each single digit code (1~9, 0, ...
  • Page 559: Hotel Room Status Printer

    UNIVERGE SV8100 Issue 10.1 Program 42 : Hotel Setup 42-05 : Hotel Room Status Printer Level: Description Use Program 42-05: Hotel Room Status Printer to set the CTA port to output the Hotel Data (Check-Out sheet, Room Status, etc.) and the output options for the Hotel/ Motel feature.
  • Page 560: Pms Service Setting

    Issue 10.1 UNIVERGE SV8100 Program 42 : Hotel Setup 42-06 : PMS Service Setting Level: Description Use Program 42-06: PMS Service Setting to set the PMS integration settings when using PMS-U13 and PMS feature. Input Data Item Item Input Data...
  • Page 561 UNIVERGE SV8100 Issue 10.1 Conditions None Feature Cross Reference Hotel/Motel  Programming Manual 2 - 525...
  • Page 562: Pms Restriction Level Conversion Table

    Issue 10.1 UNIVERGE SV8100 Program 42 : Hotel Setup 42-07 : PMS Restriction Level Conversion Table Level: Description Use Program 42-07 : PMS Restriction Level Conversion Table to change the default Toll Restriction class on check in for a room (PRG 42-02-02).
  • Page 563: 42-08: Text Message Setup For Hotel Room Status

    UNIVERGE SV8100 Issue 10.1 Program 42 : Hotel Setup 42-08: Text Message Setup for Hotel Room Status Level: Description Use Program 42-08: Text Message Setup for Hotel Room Status to define the text message for Hotel Room Status. Input Data...
  • Page 564 Issue 10.1 UNIVERGE SV8100 Default Value alphanumeric Fidelio Room Status Code 12345678901234567890123456789012 Check In Check Out Check In Check Out Check In Check Out Check In Check Out Check In Check Out Check In Check Out Check In Check Out...
  • Page 565: Flexible Setup For Room Status

    UNIVERGE SV8100 Issue 10.1 Program 42 : Hotel Setup 42-09 : Flexible Setup for Room Status Level: Description (This program is aviable for V7000 or higher) Use Program 42-07 : Flexible Setup for Room Status to enable dial room status codes.
  • Page 566 Issue 10.1 UNIVERGE SV8100 Feature Cross Reference Hotel/Motel  2 - 530 Program 42 : Hotel Setup...
  • Page 567: Program 44 : Ars/F-Route Setup

    Program 44 : ARS/F-Route Setup 44-01: System Options for ARS/F-Route Level: Description to define the system Program 44-01: System Options for ARS/F-Route options for the ARS/F-Route feature. Program Input Data Item Item Input Data Default 0 = Not Used ARS/F-Route Time Schedule 1 = Used If this option is set to 0, the F-Route table selected is determined only by the digits dialed...
  • Page 568: 44-02: Dial Analysis Table For Ars/F-Route Access

    Issue 10.1 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-02: Dial Analysis Table for ARS/F-Route Access Level: Description to set the Program 44-02: Dial Analysis Table for ARS/F-Route Access Pre-Transaction Table for selecting ARS/F-Route. Input Data Dial Analysis Table Number...
  • Page 569 UNIVERGE SV8100 Issue 10.1 Item Item Input Data Default = Delete Digit = 0~255 Additional Data (255: Delete All Digits) For the Service Type selected in 44-02-02, enter = 0~500 the additional data required. (0 = No Setting) 1: Delete Digit = 0~255 ...
  • Page 570: 44-03: Dial Analysis Extension Table

    Issue 10.1 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-03: Dial Analysis Extension Table Level: Description When Program 44-02-02 is set to type 3, use Program 44-03: Dial Analysis Extension Table to set the dial extension analysis table. These tables are used when the analyzed digits must be more than eight digits.
  • Page 571 UNIVERGE SV8100 Issue 10.1 Dial Analysis Table Number: 251 Item Item Input Data Default 0~500 (ARS/F-Route Table Number) ARS/F-Route Select Table Number With Program 44-01 set to 0, Program 44-05 is checked. With Program 44-01 set to 1, Program 44-04 is checked.
  • Page 572: 44-04: Ars/F-Route Selection For Time Schedule

    Issue 10.1 UNIVERGE SV8100 Program 44 : ARS/F-Route Setup 44-04: ARS/F-Route Selection for Time Schedule Level: Description to assign each ARS/ Program 44-04: ARS/F-Route Selection for Time Schedule F-Route Selection number to an ARS/F-Route table number for each ARS/F-Route time mode. There are eight time modes for ARS/F-Route Access.
  • Page 573: 44-05: Ars/F-Route Table

    UNIVERGE SV8100 Issue 10.1 Program 44 : ARS/F-Route Se