NEC Univerge SV8100 Features And Specifications Manual page 1179

UNIVERGE SV8100
Message Key will Operate as Voice Mail Key
The system enhances a telephone Message key function when connected to a system which has voice
mail installed. When an extension receives a voice mail, the Message key can be used to check the
number of messages in voice mail, or call the voice mail to listen to the messages. If there is no Voice Mail
Programmable Function Key defined (Program 15-07-01, code 77), the telephone Message Waiting LED
flashes to indicate new messages.
This option is not available with a networked voice mail – the voice mail must be local.
Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few letters
in the extension user's name. With Directory Dialing, the caller does not have to remember the extension
number of the person they wish to reach – just their name. Here is how Directory Dialing works:
1. When the Automated Attendant answers, it sends the call to a Directory Dialing Mailbox. (Optionally,
the caller may be asked to dial a digit to access Directory Dialing.)
2. The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3. The caller dials the first three letters for the person's name. They can dial by first name or last name,
depending on how the Directory Dialing Message was recorded and the Directory Dialing Mailbox
was set up.
4. Voice Mail searches the list of programmed extension names for a match of the caller-entered
letters.
5. The caller dials the digit for the extension they wish to reach, and Voice Mail sends the call to that
extension. The call is sent as a Screened or Unscreened transfer, depending on programming.
For callers to use Directory Dialing, the system must have a name programmed for each extension. Each
extension should also have a name recorded in their Subscriber Mailbox. In addition, each extension used
by Directory Dialing must be installed.
Optional UM8000 Mail TeLANophy Module Features
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ViewMail with Live Record Module
All voice and fax messages are visible at a glance on the PC screen and can be sorted in any order.
An intuitive Microsoft
messages were sent so the user can quickly prioritize them and respond immediately.
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ViewCall Plus
All inbound and outbound calls can be controlled from your PC. Outbound call control requires a
TAPI adaptor on the user telephone. By managing calls on the PC instead of the telephone,
ViewCall Plus lets you communicate more easily with people inside and outside the office. Three
integrated windows are provided to control telephone calls, log all telephone activity, and manage
data about each call. With a click of the mouse you can take a call, ask a caller to hold, route the call
to another extension, or send the call to voice mail.
SV8100 Features and Specifications Manual
Windows interface shows the sender name, subject, and the date and time
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