NEC Univerge SV8100 Features And Specifications Manual page 1181

UNIVERGE SV8100
The following e-mail protocols are supported:
IMAP
Internet Message Access Protocol (IMAP) allows the voice messaging system to access an
e-mail inbox. Using IMAP, the voice messaging system can obtain e-mail message headers and
body information from a variety of e-mail users. This information is then delivered to the text-to-
speech engine to convert the text into audio for playback.
MIME
Multipurpose Internet Mail Extensions (MIME), ensure that the voice messaging system is able
to read the message header and body information. Multipart MIME messages enable the e-mail
system to send enhanced versions of the message for messaging clients such as Lotus Notes or
Microsoft Outlook. In addition, multipart MIME messages contain plain text messages that can
be read to subscribers over the phone.
SMTP
Simple Mail Transport Protocol (SMTP), sends outgoing e-mail messages to e-mail boxes using
the voice messaging system. The Forward voice mail to the e-mail system, Forward faxes to the
e-mail system, Receive e-mail notification of new fax/voice mail and Reply to e-mail messages
via voice mail features use SMTP to send outgoing messages. SMTP can also be configured to
restrict the type of messages sent, such as only allowing SMTP mail to be sent to other users on
the same domain. Refer to your Exchange, Domino, or GroupWise documentation, or consult
your administrator on which settings will work best for your organization.
Conditions
When setting up hunt group priorities in 16-02-01 the VM ports must be assigned as port 1 =
priority 1, port 2 = priority 2 and so on. Failure to do this will cause the VM to answer but no
audio will be heard.
The following Voice Mail features require changing system tones in Program 80-01-02 to
work. Refer to the programming section for the VM8000 InMail feature for details.
Call Holding
Call Screening
Busy Greeting
Await Answer Transfer
The Live Monitor and Live Record features are supported only for External CO/Trunk calls.
Internal/Intercom calls are not supported.
The following databases can be migrated to the UM8016:
OS/2 based EliteMail CTI
DOS based EliteMail Q51731 or higher
SV8100 Features and Specifications Manual
If HTML tags are heard when listening to an e-mail message by phone,
the system skips the message. Messages encoded only in HTML are not
supported by text-to-speech at this time. Messages containing HTML
must be encoded using multipart MIME for text-to-speech to work
properly.
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