Accessing Online Help - MCi iControl User Manual

Using iView

Accessing Online Help

iView offers extensive online help. Help is available whether you are working online or offline.
On-line help is incorporated into iView to provide information about iControl screens and
parameters. You can access iView On-line Help in the following ways:
Context Sensitive Help
tab by pressing function-key one (F1) while a screen or tab has focus. Do the following:
• Click the title bar of a window, e.g., the Hoistway window, to bring focus to the window.
The background color of the window's title bar darkens indicating that the window has focus.
Then press the F1 key. iView Help will display the topic that describes the window.
• Click a tab (title). An outline will appear around the tab title indicating that the tab has
focus. Then press the F1 key. iView Help will display the topic that describes the tab.
Context Sensitive Event Help
the Event Log (see "Diagnostics - Diagnostic Outputs" on page
Event Properties and Context Sensitive Event Help:
1. In the Controller view, click View > Diagnostics > Event Log to display the Event Log.
2. Double click an event in the Event Log to display the Event Properties dialog.
3. Click the Help button in the Event Properties dialog to display the Troubleshooting Tips
dialog which provides a description of the event, an indication of what action is taken,
and troubleshooting tips if appropriate.
Help Viewer
The Contents and Index tabs let you find general information. The Search tab lets you look up
specific words or phrases.
To start iView On-line Help:
1. On the iView menu bar, click Help.
2. On the Help menu, click iView Help. The help viewer is displayed. Use the Contents,
Index or Search tabs to locate the desired information.
iView On-line Help provides the following kinds of information:
• Using iView Help - A description of the many options, capabilities and ways of using
iView On-line Help.
• Using iView - Provides information and instructions on how to use the iView graphical
user interface.
• iView Windows and Tabs - Lists all of the iView windows and tabs and provides links to
descriptions of the parameters on each tab.
• Message Reference - An alphabetical listing of iControl status and error messages. Each
listing includes a description, an indication of what action is taken, and troubleshooting
tips.
• Parameter Reference - a tab by tab listing of all of the Controller and System parameters
including a description of each parameter.
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You can view On-line Help information about any screen or
The Controller logs status and error information in
iView On-line Help provides three additional ways of locating information.
9-13). To view the Event Log,