Inter-Tel AXXESS Manual page 435

A. NETWORK OPERATION OVERVIEW
2.3 The Network Node table is used to define information about each node in the Voice
Mail network. Before the local node can send messages to a remote node, there must be an
entry in the Network Node table for the remote node.
2.4 To leave messages for mailboxes on remote nodes, you must have "network mailboxes"
on the local node. If the local node only has network mailboxes associated with specific mail-
box numbers, the local node can only leave messages for those mailboxes. If the local node has
a network mailbox for a remote node (no mailbox number specified), the local node can leave
messages for any mailbox on the remote node (as long as the Validate Off-Node Mailboxes
flag is disabled).
Leaving Messages
2.5
Users can leave messages for any network mailbox as either a subscriber or a non-sub-
scriber. Leaving messages for a direct network mailbox is just like leaving messages for a reg-
ular mailbox. After entering the network mailbox number, Voice Mail plays the mailbox
directory name (if it is recorded, otherwise, the mailbox number), followed by the recording
instructions, and the caller can leave a message as usual.
2.6 Users can also leave messages using a node network mailbox. Users who call the node
network mailbox hear a prompt asking them to enter the desired mailbox on the remote Voice
Processing Unit. After that step, it is the same as leaving a message for a regular mailbox.
Node network mailboxes are useful when you do not know the direct network mailbox number
and/or when the mailbox on the remote node does not have a direct network mailbox on the
local node. (If the Voice Processing Unit attempts to deliver the message from a local mailbox
user to the remote node and the mailbox number is invalid, the message is returned to the
sender.)
2.7 If the Validate Off-Node Mailboxes flag is enabled, users can only leave messages for
mailboxes on remote nodes that have a direct network mailbox on the local node. If there are
no direct network mailboxes that refer to mailboxes on the remote node, the caller hears a
prompt indicating that the message cannot be delivered to the remote node.
2.8 Unlike regular mailboxes, network mailboxes (both direct and node mailboxes) do not
have their own message queues. When a message is delivered to a network mailbox, the Voice
Processing Unit looks up the mailbox's node information, and stores the message locally. The
messages are stored until they are transmitted to the remote node or returned to the sender.
Network Operation Overview
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INTER-TEL AXXESS MANUAL VERSION 11.0 – May 2008
Voice Processing Features
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