Inter-Tel AXXESS Manual page 489

A. LOCATING A NAME
Entering a Name
10.6 There are two methods used for entering a name: Quick Spell and Exact Spell. Outside
callers and station users with non-display phones and single-line sets use Quick Spell. Display
phone stations use the Exact Spell method.
•
Quick Spell callers press a single digit (or button) from their digital telephone dial pad
for each letter or character entered. For example, keypad button
ters are not shown on the buttons: for "Q" press
marks press the
•
Exact Spell callers press the keypad buttons to enter the name. The number of times a
button is pressed determines which character is entered, as shown on the chart below.
When adjoining characters are located under the same button, press
advance to the next character. For example, 5666
JONES.
10.7 After the digits have been entered, the caller presses
mated Attendant application plays the name that most closely matches the digit(s) that were
entered. If
tory.
10.8 If a user presses
prompt instructing the caller how to enter a name. (Display phone users receive Exact Spell
instructions; all other users hear Quick Spell instructions.)
Locating a Name
INTER-TEL
shows DEF, etc. To enter JONES, you would press
3
button.
1
Table 4-3. Number of Times Button is Pressed
Number of Times Button is Pressed
BTN 1
-
1
A
2
D
3
4 G
J
5
M
6
P
7
8 T
W
9
@
0
*The character available depends on the software version.
is pressed without entering any digits, the caller hears the first name in the direc-
#
at any time while spelling a name, the system plays a helpful
0
Voice Processing Features
® ®
AXXESS MANUAL VERSION 11.0 – May 2008
5 6
, for "Z" press
7
FWD
2 3 4
& ( )
B C '
E F !
H I *
*
K L
# or /
*
N O
Ñ or #
Q R S
U V ?
X Y Z
: . ,
to begin the search. The Auto-
#
shows ABC, button
2
. Some charac-
6 3 7
, for punctuation
9
once to
FWD
66337777 would enter
5
1
2
3
4
5
6
7
8
9
0
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