System Maintenance - Vodavi STARPLUS STSe Operation Manual

D-44
Hard Drive-Based Voice Mail

System Maintenance

The System Reports section describes the various system reports and how they might be
used. These system reports can help diagnose problems, allocate resources, and improve the
voice mail system's efficiency. The types of reports include: Activity, Settings, Greetings/
Signatures, Logs Messages, and Company Directory.
How to Run Reports
You can request specific data when
generating a report by:
First selecting the report type from
the Reports menu shown on the left.
Then choosing the report
parameters that display on the right.
The fields available will depend upon
the type of report being generated.
Report Title
Date
Time
Mailbox, Extension, COS
Menu, or Time Control
Last Name Documents
Sort Order
All reports are viewed with Notepad. This Windows application will allow you to print or
save a report.
In the Settings reports, if no data is available for a particular field, that field is not shown in
the report.
When entering selection criteria for a report, the In-Skins Admin remembers the last
criteria entered in any report and offers that as a default selection.
For example ... if you run a mailbox settings report, the mailbox range used in that report
appears when you run a different report with a mailbox range criterion.
STARPLUS STSe - Programming & Operations Manual
The name of the report selected from the Reports menu will automatically
appear in this field. If desired, the report name may be changed.
Enter the start and stop dates, which must be in MM/DD/YY format. If date
fields are left blank, the In-Skins Admin selects all records with any date.
Enter the complete start and stop times in 24-hour format (HH:MM:SS). If
left blank, In-Skins Admin selects all records with any time.
Use the dropdown lists to select the appropriate first and last items for
selection criteria.
Enter the appropriate selection criteria range for the report you want to
generate.
When this option is available, select the order you want to see for that
report: Mailbox, Extension, or Name.
Programming the Voice Mail System
August 2005