Vodavi STARPLUS STSe Operation Manual page 536

D-18
Hard Drive-Based Voice Mail
SUBSCRIBER Options
STATION ACTION 2 & 3
When
What to do
Number to dial
Screen Caller
Holding Allowed
Class of Service Menus
Class of Service involves features and settings applied to a group of subscribers. The Class of
Service (COS) screen displays the COS name and description. To begin any COS operation,
Each voice mailbox and extension is associated with a Class of Service (COS) that defines its
attributes. All mailboxes and extensions with the same COS operate identically in terms of
COS options available to users. Grouping mailboxes and extensions into classes of service lets
you change options for all the mailboxes and extensions in the same class simultaneously.
By supporting multiple COS, the voice mail system allows you to provide users with system
feature options on an as needed basis. If you create more than one COS, you can save time by
creating a COS template that serves as the basis for each COS you create.
In the left window, double-click on "Class Of Service" to display the other menu choices. Then
select one of the following action menus: Add, Delete, or edit COS List.
To Add a New COS:
1. Under the Class of Service menu, click "Add New COS" .
2. Enter the name you want to link to this COS in the "Name" field.
3. Then, enter a general description that will identify the COS.
4. To use another Class of Service as a TEMPLATE, select an existing COS from the dropdown
box. This option will copy over all COS settings to the new COS for easier editing.
To Delete a COS:
1. Click in the "COS Name" field, a dropdown box will appear on the right.
2. Click on the arrow to display the COS items available.
3. Select the COS you want to remove, then click the DELETE button.
4. When the "Delete COS" window displays, click YES to confirm this action.
STARPLUS STSe - Programming & Operations Manual
Programming the Voice Mail System
The options available depend on the selection for Action 1.
Select from the following options:
DO ALWAYS - means the action will always take place.
ONLY ON BUSY - instructs the voice mail system to use this option if the
previous transfer results in a busy signal.
ONLY ON NO ANSWER - instructs the voice mail system to use this
option if the transferred call was not answered.
Refer to Station Action 1 ...
Description
August 2005