Vodavi STARPLUS STSe Operation Manual page 533

Programming the Voice Mail System
Editing the Subscriber List
Double- click on "Subscriber List" and then select the desired subscriber. From this list, you
can change a subscriber's general settings (name/password/COS), and those that pertain to
their specific mailbox and/or station, to include notification parameters.
SUBSCRIBER Options
GENERAL
Station
Mailbox
First Name
Last Name
Password
Department
Class of Service
Tutorial
MAILBOX SETTINGS
Time Control
- MAILBOX SETTINGS, cont'd -
Operator Station
Cascade Mailbox
STARPLUS STSe - Programming & Operations Manual
While in the subscriber's screen, if you click on one of the subscribers,
you can edit and verify such items as passwords and user names.
Enter the Station and/or Mailbox number you want to add to the
system, or to modify the existing information.
Change as needed. The "Last Name" field is the name used in the
Company Directory.
Enter the number to be entered by the mailbox user to retrieve
mailbox messages. Use the default password when accessing the
mailbox for the first time. Initially, it should be set to a code that is easy
to remember. The user can then change the password later as needed.
Default = 0000
Enter the department or area in which the employee works.
Select the Class of Service to associate with this mailbox. Note that if
the Class of Service field is left blank, the voice mail system defaults to
the last COS used by the system. In a system that uses multiple COS,
errors could arise. You should assign a class of service to each
extension to avoid potential problems. Default = BASIC
Determines whether a subscriber will have access to the tutorial to
help set up their mailbox. This option is typically used for new
subscribers. Default = ON
Click on Mailbox Settings to edit options like Time Control, Operator
Station, and Cascade Mailbox.
Calls are often handled differently in the evening, during the weekend,
or on holidays than they are during regular business hours. The time
control function lets you define a set of alternative actions that STS In-
Skin will perform for a given time setting. Time controls are created by
selecting Time Control from the main menu. If you do not intend to
use Time Controls, set to NONE. Refer to
page D-29 for more information.
Enter a personal operator for the mailbox. This is used when a caller
dials [0] while connected to a mailbox. The call is transferred to an
alternate extension instead of to the system-wide operator. This can be
used to transfer calls to a personal assistant.
Message cascading is a feature that will copy or move messages left for
the originating mailbox to another mailbox. In order to use message
cascading, the originating mailbox's Class of Service (COS) must be
configured to allow the feature. Refer to
page D-18 for more information on the COS settings. Within the
mailbox settings, you only need to enter the destination mailbox. This
feature will not work until the COS settings have been properly
administered. Typical uses include archiving and notification of no
answer to messages left in a mailbox (i.e. for Customer Service).
Hard Drive-Based Voice Mail
Description
"Time Control Menus" on
"Class of Service Menus" on
August 2005
D-15