Vodavi STARPLUS STSe Operation Manual page 546

D-28
Hard Drive-Based Voice Mail
- MENU ACTIONS, cont'd -
STARPLUS STSe - Programming & Operations Manual
MENU Options
VOICE MAIL - sends callers to a pre-defined mailbox (if selected), or
prompts the caller for a mailbox number.
AUTO-ATTENDANT - performs several automated call transfer operations
for Blind and Supervised call options.
MENU - executes the selected menu. Enter the menu number to run.
OWNER ACCESS - gives access to mailbox owner features. Can be used in
in-band integration or to provide access through a hidden key on a menu.
RUN MODULE - runs other modules supported by the voice mail system.
TIME CONTROL - takes actions based on time, date, and day of the week
parameters, as specified in a time control setting.
Refer to
COMMAND FILE - runs the command file script.
COMPANY DIRECTORY - provides a directory listing, for mailboxes or
extensions.
RUN ACTIVEX - runs an ActiveVex module such as: AvDCC.run for Desktop
Call Control or AVOutDial.main for ChalkTalk.
OPERATOR - transfers a caller to an operator by doing a blind transfer to
[0].
INVALID OPTION - plays the message "Invalid option" and repeats the
instructions.
DISABLED KEY - makes pressing a key with this action have no effect, as if
the key were never pressed.
PLAY PROMPT - plays the indicated voice prompt file. Alternately, you can
select a prompt based on its directory location and the specific file name,
such as 4:help.vox. The available directories include 1:Modules,
2:Prompts, 3:Messages, 4:VOX, 5:Mailbox, 6:Menus, 7:dBase, 10:Data, and
20:Data.
For Example ... to have the system play the mailbox greeting for mailbox
123, enter the following as the prompt name: 3:123.GRS.
PLAY INSTRUCTIONS - replays the instructions prompt, such as, "To hear
this menu again press...".
RECORD PROMPTS - allows a caller to re-record prompts for a menu. The
caller, after pressing the key associated with this action, is prompted for
the menu password. The Instruction (Play Prompt) file attached to the key,
can then be recorded or edited.
HANGUP - plays the message "thank-you for calling" prior to
disconnecting the caller.
For Example ... a menu might include this option at the end of a list, "press
[4] for sales, [5] for support, [#] to return to previous menu, and [9] to hang
up".
Programming the Voice Mail System
Description
"Time Control Menus" on page D-29 .
August 2005