Vodavi STARPLUS STSe Operation Manual page 488

C-22
Flash-Based Voice Mail
The example in
extension are dialed, the call will be transferred to that extension. For example, if 108 is
dialed, the call will transfer to extension 108. If the numbers 2, 3, or 5 are dialed, the caller will
go directly to the corresponding extension or UCD/ACD group (101, 102, or 550). If number 4
is dialed, greeting 1 will be played to the caller. If number 6 is dialed, the caller will be linked
to the CCR Menu 2 number plan. The system administrator has designated numbers 7, 8, and
9 as invalid numbers in this example.
STARPLUS STSe - Programming & Operations Manual
When you program a digit that will route to another CCR box, you MUST enter a
greeting number that will be played when the caller is sent to the CCR box.
Dual-action keys have a 3-second pause prior to switching to another CCR. For
example, you are prompted to dial an extension (100 series) or press 1 for Sales.
After pressing [1], the system pauses until either additional digits are entered for
an extension or 3 seconds elapse, whichever occurs first.
Figure C-5 shows that when the number 1 and additional digits of an
When the Dial-By-Name feature is enabled, the first dialed digit of 4 is dedicated
exclusively to the Dial-By-Name function. To enable the Dial-By-Name feature, set
a value of "Y" in the First Digit Permission field that is associated with the first
dialed digit of 4; also the fields for Extension, Greeting, and CCR Number must be
left blank.
Figure C-5: Number Plan Example
Programming the Voice Mail System
August 2005