Vm Tone Mode Calling Option - Vodavi STARPLUS STSe Operation Manual

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Features and Operation
Operation
When a caller wants to be transferred into a user's Voice Mailbox and that user's station is not
forwarded into voice mail, the Attendant or a station user may initiate a Voice Mail Transfer in
one of the following methods:
1. The initiating station presses the TRANS button.
2. Dial the Voice Mail Group number,
-or-
Press the preprogrammed VM group button.
3. Dial the desired party's VMID (Mailbox location) and go on-hook. The system makes the
connection to an available Voice Mail port and sends the Leave Mail Prefix (if any) plus the
digits dialed as the VMID number, then the Leave Mail Suffix digits (if any). The system
then cuts through the transferred caller.
-or-
1. The initiating station presses the TRANS button.
2. The initiating system presses the Voice Mail button.
3. Press DSS button to transfer desired party's Voice Mail ID.
4. Go on-hook.
Conditions
»
CO Trunks and Internal Calls may be transferred into Voice Mail using this feature.
»
If no VMID digits are dialed by the transferring station, the identification digits of the
transferring station are sent to VM.

VM Tone Mode Calling Option

Description
Voice Mails Systems and/or Automated Attendants can utilize the Calling Station Tone Mode
option. This is useful when using supervised transfer or call screening options on voice mail
or Auto Attendant(s) requiring ring back tone for proper call handling.
The VM Tone Mode Calling feature lets the Voice Mail system override a called station's H or P
intercom settings.
Operation
The VM system must be programmed when placing a call to a station and Tone Ringing is
desired.
1. Dial [6#] on the dial pad.
2. Dial the station extension (call tone rings station).
STARPLUS STSe - Programming & Operations Manual
The VMID (mail box location) can be any number between 000 through 999. If
4-digit VMID (Flash 09) is enabled, the range is between 0000 through 9999.
The use of 000 or 0000 results in no voice mail ID digits being passed to the
voice mail unit.
Voice Mail
August 2005