Vodavi STARPLUS STSe Operation Manual page 539

Programming the Voice Mail System
CLASS OF SERVICE Options
- VOICE MAIL CALLER, cont'd -
Caller Record Options
Caller Send Option: Urgent
Caller Send Option: Private
Last Options
Last Options Menu
VOICE MAIL OWNER
First Time Help
Message Date Time
Message Ordering
STARPLUS STSe - Programming & Operations Manual
If this option is selected and the caller presses a key after leaving a voice
message, the caller will hear the following menu options:
Press [1] to send the message
Press [2] to play the message
Press [3] to cancel
Press [4] to append the message
Press [5] to re-record the message
Urgent messages are preceded by an Urgent prompt, trigger immediate
notification, are played as the first of a group of messages.
Private messages cannot be forwarded, and are preceded with a warning
to pick up the phone if messages are being played on a speaker phone.
Select according to what you want the system to do once the caller has left
a message.
OFF - plays "thank you" and hangs up.
ON - plays the default menu options. The default menu options are:
To access another mailbox, press [1].
To access an extension, press [2].
To disconnect, press [9].
To transfer to an operator, press [0].
RUN MENU - checks for entry in Last Options Menu field.
If Last Options is set to "Run Menu" , the Last Options Menu is played.
NOTE -- If Last Options is set to OFF, a caller's ability to navigate in the
system will be limited.
This section determines the modifications individual users can make to
their personal mailboxes.
Check this option if you want to have each new user prompted to record
such essential parameters as a mailbox greeting, a mailbox name, and a
password.
The voice mail system can announce the date and time that a message was
received.
MANUAL NATURAL - user must press a key to hear the date and time.
Natural means we say the date and time in general terms; for example,
saying "Monday," or "yesterday." Press [8] after the message has played.
MANUAL FULL - user must press a key to hear the full date and time. An
example would be "Monday, February 28, 2004, at 7:00 p.m." Press [8] after
the message has played.
AUTOMATIC NATURAL - date and time are played automatically at the
beginning of each new message. The user does not have to press any keys.
AUTOMATIC FULL - full date and time are automatically played. The user
does not have to press any keys.
Determines the chronological order in which messages are played.
NEWEST MESSAGE FIRST - The last message left in chronological order will
be the first one played.
OLDEST MESSAGE FIRST - The first message left in chronological order will
be the last one played.
Hard Drive-Based Voice Mail
Description
D-21
August 2005