Executive Override; Executive Override - Enable/Disable - Vodavi STARPLUS STSe Operation Manual

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Features and Operation

Executive Override

Description
The Executive Override feature lets certain stations be designated as Executive stations with
the ability to override and barge-in on other key sets engaged in a CO line or intercom
conversation. If Supervisor Monitor with barge-in function is allowed, this feature MUST be
disabled. An optional warning tone is programmed on a system-wide basis to enable or
disable the tone. This tone is presented to all parties prior to actual cut through of the third
party.
Supervisor Barge-In can be programmed in [FLASH 50, Page A, Button #12].

Executive Override - Enable/Disable

Description
This system programmable option enables or disables a warning tone when the station
marked as an executive is cut-thru to the conversation. This is useful for UCD agent
supervisors or training personnel who require a service observing option.
A separate condition has been added to this feature which allows or disallows an Executive to
override an extension. This prevents an extension with override capability from overriding an
Executive's station.
Use Flash 50 programming when you want to modify a range of stations' attributes using
fixed station numbers.
Use Flash 51 programming to modify a single station's attributes using a flexible station
number.
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of
the following messages displays:
Flash 50 - Fixed Numbers
S TATI O N AT T R IB U T E S
S EL E C T A S TAT I O N R A N GE
STARPLUS STSe - Programming & Operations Manual
The Executive Override Blocking feature (FLASH 50, Page A, Button #13) allows or
disallows an Executive to override an extension. This prevents an extension with
override capability from overriding designated stations.
Use of this feature when the Executive Override warning tone is disabled may be
interpreted as a violation of federal, state or local laws, and an invasion of privacy.
Check applicable laws in your area before intruding on calls using this feature.
A change in volume may occur on the CO line or intercom call after the barge-in
occurs.
Flash 51 - Flexible Numbers
EN TE R S TAT I O N N U MBE R
Executive Override
August 2005