Vodavi STARPLUS STSe Operation Manual page 475

Programming the Voice Mail System
4. You will be prompted with the following three choices:
Press [1] to Review. The greeting selected in Step 3 is played, then you are returned to
Step 4.
Press [2] to Record. You will be prompted to record the greeting selected in Step 3. When
you finish recording, press [#] to save the recording. Then you are returned to Step 4.
Press [3] to Delete. The system will announce that the greeting selected in Step 3 is
deleted, then you are returned to Step 4.
5. When you finish work on the greeting initially selected in Step 3, you have three choices:
Press [ ] to return to the Administrator Options Menu.
Press [ ] + [ ] to return to the system Main Customer Call Routing (CCR) Menu.
Press [ ] + [ ] + [ ] to exit the system completely.
Mailbox Administration
Mailbox administrative functions are normally accessed using the programming terminal
along with the appropriate programming screens on the system. However, for your
convenience, a number of functions can be performed using your System Administrator
mailbox. These include:
Changing an unknown/forgotten mailbox access code to a new temporary access code.
Adding new mailboxes. You may need to use the Mailbox Setup Screen to enter any
additional information.
Deleting an existing mailbox.
Recording personal mailbox greetings.
Resetting a Message Waiting Indicator (MWI).
These five activities are described in detail below.
Changing a Mailbox Access Code
If a subscriber forgets their access code, you can reset it without deleting the mailbox and its
messages. Once they are given the new temporary access code, the subscriber should
immediately enter their mailbox and change the temporary access code to one of their own.
STARPLUS STSe - Programming & Operations Manual
When accessing any of these features, you are first asked to enter a mailbox
number. This is the mailbox that will be acted upon.
This is the only method for changing the administrator mailbox access code.
C-9
Flash-Based Voice Mail
August 2005