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Vodavi Starplus Triad 1/2/3 Installation Manual

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TRIAD 1/2/3
Installation
a new dimension in business communications

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Summary of Contents for Vodavi Starplus Triad 1/2/3

  • Page 1 Feature Package 3 TRIAD 1/2/3 Installation a new dimension in business communications...

  • Page 2: Installation Manual

    STARPLUS Triad 1/2/3 Installation Manual Part Number: 8050-12 Issue 3.2 - March 2001...
  • Page 3 Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases.

  • Page 4: Table Of Contents

    Contents Introduction Regulatory Information (U.S.A.) ..............1-3 Telephone Company Notification ............1-3 Incidence of Harm ..................1-4 Changes in Service ..................1-4 Maintenance Limitations ................1-4 Hearing Aid Compatibility ................ 1-4 UL/CSA Safety Compliance ............... 1-4 Notice of Compliance ................. 1-5 Toll Fraud Disclaimer ..................
  • Page 5 March 2001 Installing the Serial Interface Unit (SIU) ..........2-31 CO/PBX Connections ..................2-33 Loop Start CO Interface Board (LCOB) ..........2-33 DID Interface Board (DIDB) ............... 2-36 T-1 Interface Board (T1IB) ................2-39 Primary Rate Interface Board (PRIB) ............2-48 Basic Rate Interface Board (BRIB) ............
  • Page 6 March 2001 Power Supply Unit Installation ............... 3-14 AC/DC (PS-10A or PS-15A) ................ 3-14 DC/DC (with BCU & 48VU) ................. 3-16 Battery Back-up Wiring Installation ............3-24 Power Line Surge Protection ..............3-26 Lightning Protection ................... 3-26 KSU AC Power Plug ..................3-26 PCB Installation .....................
  • Page 7 March 2001 System Check-Out Preliminary Procedures ..................4-3 Power Up Sequence ................... 4-3 Maintenance and Troubleshooting System Programming and Verification ............5-3 Telephone and Terminal Troubleshooting ..........5-4 Keyset Self Test ..................... 5-4 Keyset LCD/LED Test ................... 5-5 Keyset Button Test ..................5-5 DSS LED/Button Test ...................
  • Page 8 March 2001 Exit the Monitor Mode ................5-27...
  • Page 9 March 2001...
  • Page 10 March 2001 Figures Triad 1 Default Card Layout ..................2-6 Triad 2 Key Service Unit (BKSU/EKSU) ..............2-7 Triad 1 Unit Basic KSU Back w/Mounting Plate Extended ....... 2-9 Triad 1 KSU Mounting Holes and Installation Layout ........2-10 Triad 2 Basic KSU Back w/Mounting Plate Extended ......... 2-12 Triad 2 KSU Mounting Holes and Installation Layout ........
  • Page 11 March 2001 viii SMDR Printout ......................... 2-80 Basic Cabinet (BKSU) w/Expansion KSU (EKSU1/EKSU2) ........3-6 BKSU Mounting Holes ....................3-8 Expansion Cabinet (EKSU2) Installation ..............3-10 Ring Generator Installation ..................3-11 KSU Grounding ........................ 3-13 AC/DC Power Installation .................... 3-15 Optional Battery Charging Unit (BCU) ..............
  • Page 12 March 2001 Electronic Key Telephone Wall Mounting ............. 3-93 Digital Key Telephone Wall Mounting ..............3-94 SMDR Printout ......................... 3-95 Maintenance Help Menu ..................... 5-17 Remote System Configuration .................. 5-18 Station Configuration ....................5-19 CO Line Configuration ....................5-20 Help Menu ......................... 5-23 Trace Mode Status ......................
  • Page 13 March 2001...
  • Page 14 March 2001 Tables MPB Switch Positions ....................2-24 MISU Wiring ........................2-30 LCOB Wiring ........................2-34 DIDB Wiring ........................2-37 T-1 Board LEDS ........................ 2-39 T-1 Ordering Information .................... 2-40 T-1 Switch Positions ....................... 2-40 Call Routing Criteria ....................... 2-42 Call Routing Display Format ..................
  • Page 15 March 2001 DTIB Wiring ........................3-82 Power Supply Tests ......................4-4 Triad 3 DCCU Test Points ..................... 4-4 Flash Rates ........................5-5 Key Telephones/Terminals ..................5-7 Single Line Telephones ....................5-8 DSS/DLS Console ......................5-8 CO Line Loop Start Interface Board (LCOB) ............5-9 CO Line Ground Start Interface Board (GCOB) (Triad 3 only) ......

  • Page 16: Introduction

    Introduction This manual provides the information necessary to install and maintain the STARPLUS Triad 1/2/3 Systems. The described features are based on the current software release. If any of these features do not work on your system, call your sales representative regarding upgrading your system.

  • Page 18: Regulatory Information (U.s.a.)

    Regulatory Information (U.S.A.) Regulatory Information (U.S.A.) The Federal Communications Commission (FCC) has established rules which allow the direct connection of the Triad 1/2/3 Systems to the telephone network. Certain actions must be undertaken or understood before the connection of customer provided equipment is completed. Telephone Company Notification Before connecting the Triad 1/2/3...

  • Page 19: Incidence Of Harm

    Regulatory Information (U.S.A.) Incidence of Harm If the telephone company determines that the customer provided equipment is faulty and possibly causing harm or interruption to the telephone network, it should be disconnected until repairs can be made. If this is not done, the telephone company may temporarily disconnect service.

  • Page 20: Notice Of Compliance

    Toll Fraud Disclaimer Notice of Compliance Triad 1/2/3 Systems comply with rules regarding radiation and radio frequency emissions by Class A computing devices. In accordance with FCC Standard 15 (Subpart J), the following information must be supplied to the end user: “This equipment generates and uses RF energy and if not installed and used in accordance with the Instruction Manual, may cause interference to Radio Communications.
  • Page 21 Toll Fraud Disclaimer...

  • Page 22: Triad 1/2 System Installation

    Triad 1/2 System Installation This chapter contains the basic system installation and wiring instructions for the Triad 1/2 Systems, as well as how to install the optional cards and units.

  • Page 24: Introduction

    Introduction Introduction As with any sophisticated communications device, installation of the Triad 1/2 Systems, requires the care and forethought of a competent technician. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. The installation consists of these major steps: Site Preparation KSU and Power Supply (PS) Installation...

  • Page 25: Site Preparation

    Site Preparation Site Preparation General Site Considerations The first step is to locate an acceptable site for the common equipment (KSUs, boards, etc.). When locating a mounting site for the KSUs, the following points must be considered. The KSUs are designed for wall mounting and should not be mounted directly to a masonry or plasterboard wall.

  • Page 26: Back-Board Installation

    Site Preparation Back-Board Installation A wooden back-board is recommended for all installations and must be installed when the location has masonry or plasterboard walls. A 1/2 inch plywood material is sufficient for most installations. The back-board should be mounted at a convenient height, about 3 feet above the floor and bolted in a number of places to distribute the weight of the system.
  • Page 27 Site Preparation DEFAULT CARD LAYOUT SLOTS Figure 2-1: Triad 1 Default Card Layout...
  • Page 28 Site Preparation DEFAULT CARD LAYOUT SLOTS 10 11 Figure 2-2: Triad 2 Key Service Unit (BKSU/EKSU) In certain configurations, it is possible to not have all card slots utilized due to power supplycapacities.Use the Configurator Programto calculate the correctconfiguration.

  • Page 29: Ksu & Power Supply (Psu) Installation

    KSU & Power Supply (PSU) Installation KSU & Power Supply (PSU) Installation Triad 1 System consists of a Basic KSU (BKSU) cabinet. The basic exterior of the Triad 1 System is shown in Figure 2-2. Mounting the Triad 1 Basic KSU The Basic KSU is a metal frame cabinet designed for wall mounting.
  • Page 30 KSU & Power Supply (PSU) Installation Figure 2-3: Triad 1 Unit Basic KSU Back w/Mounting Plate Extended...
  • Page 31 2-10 KSU & Power Supply (PSU) Installation Figure 2-4: Triad 1 KSU Mounting Holes and Installation Layout...

  • Page 32: Ksu And Power Supply (Ps) Installation

    KSU and Power Supply (PS) Installation 2-11 KSU and Power Supply (PS) Installation Triad 2 System consists of a Basic KSU (BKSU) and Expansion KSU (EKSU). The basic exterior of the Triad 2 System is shown in Figure 2-2. Mounting the Triad 2 Basic KSU The Basic KSU is a metal frame cabinet designed for wall mounting.

  • Page 33: Triad 2 Basic Ksu Back W/Mounting Plate Extended

    2-12 KSU and Power Supply (PS) Installation Figure 2-5: Triad 2 Basic KSU Back w/Mounting Plate Extended...
  • Page 34 KSU and Power Supply (PS) Installation 2-13 Figure 2-6: Triad 2 KSU Mounting Holes and Installation Layout...

  • Page 35: Mounting The Expansion Ksu (Eksu)

    2-14 KSU and Power Supply (PS) Installation Mounting the Expansion KSU (EKSU) The Expansion KSU is a metal housing designed for wall mount installation. If required, an EKSU is mounted on the right side of the BKSU. 1. Before mounting the Expansion KSU, remove the KSU Interconnection Cover on the right side of the Basic KSU.
  • Page 36 KSU and Power Supply (PS) Installation 2-15 Figure 2-8: Connection of BKSU and EKSU...

  • Page 37: Ring Generator Installation (Rgu)

    2-16 Ring Generator Installation (RGU) Ring Generator Installation (RGU) The Ring Generator Unit is needed in the BKSU where a SLIB is to be installed, to provide ring voltage and Message Wait source power. According to the installation site, two types of RGUs are available: External and Internal.
  • Page 38 Ring Generator Installation (RGU) 2-17 CN12 CONNECTOR EXTERNAL RGU INTERNAL Internal RGU supports up to two (2) SLIB Boards. Beyond two boards requires the External RGU in place of the Internal RGU. Figure 2-9: Ring Generator Installation...

  • Page 39: Power Supply Unit Installation

    2-18 Power Supply Unit Installation Power Supply Unit Installation The Power Supply Unit provides power for the system boards and telephones, converting AC voltage input to appropriate DC voltages. Before Installation: Assure that the AC plug connected to the BKSU is NOT plugged into the AC outlet.

  • Page 40: Installation Of Power Supply Unit (Psu)

    Power Supply Unit Installation 2-19 Triad 1 CARD GUIDES Triad 2 CARD GUIDES Figure 2-10: Installation of Power Supply Unit (PSU)

  • Page 41: Ksu Grounding

    2-20 KSU Grounding KSU Grounding To ensure proper system operation and for safety purposes, a good earth ground is required. A metallic COLD water pipe usually provides a reliable ground. Carefully check that the pipe does not contain insulated joints that could isolate the ground.

  • Page 42: Power Line Surge Protection

    Power Line Surge Protection 2-21 Power Line Surge Protection The AC outlet should be equipped with an additional power line transient surge protection device. Systems using such devices are more resistant to damage from power line surges than unprotected systems. Power line surges often occur during switching operations and especially during violent thunderstorm activity.

  • Page 43: Pcb Installation

    2-22 PCB Installation PCB Installation PCB Handling & General Installation All Boards SHOULD NOT be Installed or Removed with Power Applied. Power must be turned off prior to insertion or removal of the PCBs. The system PCBs contain digital circuitry which, while extremely reliable, can be damaged by exposure to excessive static electricity.
  • Page 44 PCB Installation 2-23 Figure 2-11: PCB Installation...

  • Page 45: Main Processor Board (Mpb) Installation

    2-24 Main Processor Board (MPB) Installation Main Processor Board (MPB) Installation The MPB is installed in the right most PCB card slot (slot MPB) of the BKSU. The MPB contains a lithium dry-cell to maintain memory and real-time clock functions. The battery is soldered to the MPB and connected to the circuitry by an On-Off DIP switch.
  • Page 46 Main Processor Board (MPB) Installation 2-25 Before programming the system, switch 8 should be placed in the ON position and power cycled off and on to initialize the system database to default. Once the database has been initialized, switch 8 should be placed in the OFF position so as to protect the database.

  • Page 47: Phase Lock Loop Unit (Pllu)

    2-26 Main Processor Board (MPB) Installation Phase Lock Loop Unit (PLLU) The Phase Locked Loop Unit (PLLU) is an option board which generates a 32.768MHz clock synchronized to 1.544MHz from the T-1 interface board or internal clock. This board is required whenever a T-1 card is installed in the system.

  • Page 48: Modem Unit (Modu)

    Main Processor Board (MPB) Installation 2-27 Modem Unit (MODU) The Modem Unit provides an asynchronous modem for access to the system database and fault reporting features from a remote site. The Module is optionally installed on the MPB and incorporates a 2400 Baud modem.
  • Page 49 2-28 Main Processor Board (MPB) Installation CON1 CON1 CON2 MODU CONN6 CONN10 CONN9 CONN5 CON2 RS232C TERMINAL 9 PIN 9 PIN 2 (TX) 2 (RX) 3 (RX) 3 (TX) 5 (GND) 5 (GND) 9 PIN 25 PIN 2 (TX) 3 (RX) 3 (RX) 2 (TX) 5 (GND)

  • Page 50: Miscellaneous Interface Unit (Misu) Installation

    Miscellaneous Interface Unit (MISU) Installation 2-29 Miscellaneous Interface Unit (MISU) Installation The Miscellaneous Unit (MISU) contains two External Music Sources (MOH/BGM), an External paging port, and four dry contacts. Optionally, the MISU is equipped with two serial interface ports by installing the Serial Interface Unit (SIU) daughter board.

  • Page 51: Misu Wiring

    2-30 Miscellaneous Interface Unit (MISU) Installation Table 2-2: MISU Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RELAY1T BK/BN EXP2T BL/WH RELAY1R BN/BK EXP2R WH/OR RELAY2T BK/SL OR/WH RELAY2R SL/BK WH/GN RELAY3T YL/BL GN/WH RELAY3R BL/YL WH/BN RELAY4T YL/OR...

  • Page 52: Installing The Serial Interface Unit (Siu)

    Miscellaneous Interface Unit (MISU) Installation 2-31 Installing the Serial Interface Unit (SIU) 1. Unpack the SIU from its antistatic conductive bag in the packing box. There should also be a plastic bag with two plastic standoffs and two metal screws. 2.
  • Page 53 2-32 Miscellaneous Interface Unit (MISU) Installation CONN3 CONN2 RS232C TERMINAL 9 PIN 9 PIN 2 (T X) 2 (RX) 3 (RX) 3 ( TX) 5 (GND) 5 (GND) 9 PIN 25 PIN 2 (T X) 3 (RX) 3 (RX) 2 ( TX) 5 (GND) 5 (GND) Figure 2-14: MISU w/SIU Installation...

  • Page 54: Co/Pbx Connections

    CO/PBX Connections 2-33 CO/PBX Connections There are two types of analog CO/PBX Line interface boards available. These boards include the Loop Start CO Line Interface Board (LCOB), Direct In-Dial Interface Board (DIDB). Loop Start CO Interface Board (LCOB) The Loop Start CO Interface Board supports up to six (6) Loop Start Central Office Lines and can be optionally equipped with a DTMF Receive Unit (DTRU) daughter board to detect DTMF for Single Line devices.

  • Page 55: Lcob Wiring

    2-34 CO/PBX Connections Table 2-3: LCOB Wiring LCOB Connector LCOB Designation Connector Pin # Tip 1 Ring 1 Tip 2 Ring 2 Tip 3 Ring 3 Tip 4 Ring 4 Tip 5 Ring 5 Tip 6 Ring 6...
  • Page 56 CO/PBX Connections 2-35 CON2 DTRU CON1 Figure 2-15: LCOB w/DTRU Installation...

  • Page 57: Did Interface Board (Didb)

    2-36 CO/PBX Connections DID Interface Board (DIDB) The Direct In-Dial Interface board (DIDB) provides four (4) analog DID CO interface ports. The DIDB can be optionally equipped with a DTMF Receiver Unit (DTRU) daughter board to detect DTMF tones. Installing the DTRU Module 1.

  • Page 58: Didb Wiring

    CO/PBX Connections 2-37 Table 2-4: DIDB Wiring Connections Designation Connector Pin # Tip 1 Ring 1 Tip 2 Ring 2 Tip 3 Ring 3 Tip 4 Ring 4...
  • Page 59 2-38 CO/PBX Connections CON2 DTRU CON1 Figure 2-16: DIDB w/DTRU Installation...

  • Page 60: Interface Board (T1Ib)

    CO/PBX Connections 2-39 T-1 Interface Board (T1IB) The T1IB provides the T-1 (1.544Mbps, 24-Voice Channel) digital interface circuit, control circuitry, and synchronous clock control circuits. DTMF tone detection units can be installed optionally on the T1IB. The T1IB has 8 LEDs on the front edge of the PCB which indicates errors of T-1 line, in-use status, and synchronous clock enable status.

  • Page 61: T-1 Ordering Information

    2-40 CO/PBX Connections The system can be equipped with two (2) T-1 Interface Boards and the T1IB can be installed in Slots 0 thru 2 in the Triad 1 Basic KSU, while the T1IB can be installed in Slots 0 thru 5 in the Triad 2 Basic KSU.
  • Page 62 CO/PBX Connections 2-41 This board supports standard D4 framing format with robbed bit signaling. Extended Super Frame (ESF) format is also supported. The board requires an external CSU unit. The T-1 board can accept two (2) DTMF4-A units in a daughter board type arrangement.

  • Page 63: Call Routing Criteria

    2-42 CO/PBX Connections The following table summarizes the operation of the system. Table 2-8: Call Routing Criteria DNIS Operation Calls routed based on normal CO operation (CO Ring Assignments. Calls routed based on DID tables with DID operation. Calls routed based on ICLID routing and ICLID operation. Calls routed on ICLID first, if no route is found, the DNIS digits are compared to the DID table.
  • Page 64 CO/PBX Connections 2-43 T-1 Ordering Information: When ordering a T-1 circuit from a carrier, request either D4 framing and Alternate Mark Inversion (AMI) Line coding using the superframe (SF) or the Extended Superframe (ESF-B8ZS) format. The following are additional ordering information specifications: Table 2-10: T-1 Ordering Specifications ANI/DNIS/ Loop Start/...
  • Page 65 2-44 CO/PBX Connections MULTIPLE CARD ARRANGEMENT T1-2 T1-3 SW-3 CTRL CLKOUT CTRL In the case of a Master system, the clock CLK IN cable does not get connected and SW3 on all T-1 Boards is in the down position. Two CON3 (2) T-1 Cards maximum in the system.
  • Page 66 CO/PBX Connections 2-45 SINGLE CARD ARRANGEMENT T1-2 T1-3 SW-3 CON3 T-1 Lines from Telco Figure 2-18: T-1 Clock Connect Cable Installation (Single Card)
  • Page 67 2-46 CO/PBX Connections Installing the DTMF-A Modules 1. Unpack the DTMF-A Modules from their antistatic conductive bags in the packing boxes. 2. Locate the CONN5 and CONN6 connectors on the DTMF-A modules. 3. Locate the CON4, CON5, CON8 and CON9 connectors on the T1IB (outlined).
  • Page 68 CO/PBX Connections 2-47 CONN6 CONN6 CON5 CON9 CON4 CON8 Figure 2-19: T1IB w/DTMF4_A Module Installation...

  • Page 69: Primary Rate Interface Board (Prib)

    B8ZS line coding. PRI only supports National ISDN 2 (NI-2). No other standards are supported. Vodavi has successfully integrated its PRI ISDN with the Lucent 5 ESS, Siemens, Stromburg Carlson, and the DMS100 Central Offices. Vodavi ISDN should work with all Central Office switches, but this has not been verified.

  • Page 70: Basic Rate Interface Board (Brib)

    Capability P as the ordering code. National ISDN 1 (NI-1) is supported. No other standards are supported. Vodavi has successfully integrated its BRI ISDN with the Lucent 5 ESS CentralOffice.Vodavi ISDN should work withall CentralOffice switches, but this has not been verified. Therefore, some delays in service may be...
  • Page 71 2-50 CO/PBX Connections Installation 1. Insert the BRIB card(s) into the desired BKSU card slot(s). (Slots 1 and 2 on Triad 1 and slots 1-5 on Triad If installing a single BRIB, set switch 4 on SW2 to the ON position. If multiple BRIB cards are being installed, set switch 4 on SW2 to the ON position on the first card and switch 4 on SW2 on all other cards to the OFF position.
  • Page 72 BRI will issue a busy signal, but a DID circuit will ring another line in the circuit. The busy signal is provided by the telephone company, therefore the call is not presented to the Vodavi telephone switch and it is not forwarded to voice mail. For example, a caller dials 480-443-6000 and is connected to the extension.

  • Page 73: Isdn And T1 Clocking

    EKTS does not require a line appearance on a specific telephone because the BRI terminates directly into the KSU. Vodavi supports Basic EKTS. The EKTS caching option is not supported by Vodavi. Caching is normally used when an ISDN telephone instrument is used on the customer premise.
  • Page 74 CO/PBX Connections 2-53 (1) T1IB and (1)PRIB T1IB PRIB SW3 On SW2 Off If both cards in a phone switch are connected to a telephone company clock (not point-to-point T1), put the T1 clock switch in the enable position (UP) to allow it to receive clocking from the telephone company directly, and do not install the clock cable.
  • Page 75 2-54 CO/PBX Connections (1) T1IB and (1) BRIB T1IB BRIB SW3 On Switch 4, SW2 Off If both cards in a phone switch are connected to a telephone company clock (not point-to-point T1), put the T1 clock switch in the enable position (ON) to allow it to receive clocking from the telephone company directly.
  • Page 76 CO/PBX Connections 2-55 ON position. The three T1IBs are not connected with the clock control cable and SW3 on these boards should be in the OFF position. (3) T1IBs and (2) PRIBs T1IB1 T1IB2 T1IB3 PRIB1 PRIB2 SW3 On SW3 Off SW3 Off SW2 Off SW2 Off...
  • Page 77 2-56 CO/PBX Connections (3) T1IBs and (2) BRIBs T1IB1 T1IB2 T1IB3 BRIB1 BRIB2 SW3 On SW3 Off SW3 Off Switch 4, SW2 Off Switch 4, SW2 Off The clock OUT cable from T1IB1 should be connected to the clock IN cable of the T1IB2 and the clock OUT cable from T1IB2 should be connected to the clock IN cable of T1IB3.

  • Page 78: Station Connections

    Station Connections 2-57 Station Connections The system can be equipped with any combination of the four station boards; DTIB12, DTIB24, ETIB and SLIB6. The station interface boards can be installed in any card slot in the BKSU and EKSU, except for MPB slot of the BKSU.

  • Page 79: Etib Wiring

    2-58 Station Connections Table 2-11: ETIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL VT-1 CKT1 BK/GN VT-7 CKT7 BL/WH VR-1 GN/BK VR-7 WH/OR DT-1 BK/BN DT-7 OR/WH DR-1 BN/BK DR-7 WH/GN VT-2 CKT2 BK/SL VT-8 CKT8 GN/WH VR-2...
  • Page 80 Station Connections 2-59 Figure 2-22: Electronic Telephone Interface Board (ETIB)

  • Page 81: Single Line Interface Board (Slib)

    2-60 Station Connections Single Line Interface Board (SLIB) This board provides the interface to six (6) 2500 type telephones. The SLIB signals interface with mechanical 90V ringers and lights 90V message waiting lamps on 2500 sets as desired. Only one SLT station is allowed per digital extension number. It is not possible to bridge digital station ports so that an extension number may appear in more than one location.
  • Page 82 Station Connections 2-61 Installing the DTRU Module 1. Unpack the DTRU Module from its antistatic conductive bag in the packing box. 2. Locate the CON1 and CON2 connectors on the DTRU module. 3. Locate the CONN1 and CONN2 connectors on the SLIB (outlined). 4.
  • Page 83 2-62 Station Connections Adjusting Modem Settings When using modems connected to SLT ports on the Triad 1/2/3, the gain settings on the SLT port when using T1 as access to the CO should be set to 0 dB (maximizes modem speed). CO to SLT Call via a T1 TIE Trunk: 1.
  • Page 84 Station Connections 2-63 CON2 CONN1 DTRU CONN2 CON1 MSGU CONN1 Figure 2-23: SLIB w/MSGU and DTRU Module Installation...

  • Page 85: Digital Telephone Interface Board (Dtib)

    2-64 Station Connections Digital Telephone Interface Board (DTIB) The DTIB board provides the interface to twelve (12) digital telephones. It is offered in two (2) versions, a 12-circuit and a 24-circuit. The card has one LED to indicate off-hook/in use status. The DTIB card extractors are color coded green.

  • Page 86: Dtib Wiring

    Station Connections 2-65 Table 2-13: DTIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL DATA-R 1 BK/GN DATA-R 13 BL/WH DATA-T 1 GN/BK DATA-T 13 WH/OR DATA-R 2 BK/BN DATA-R 14 OR/WH DATA-T 2 BN/BK DATA-T 14 WH/GN DATA-R 3 BK/SL...

  • Page 87: Digital Telephone Interface Board (Dtib) Installation

    2-66 Station Connections Figure 2-24: Digital Telephone Interface Board (DTIB) Installation...

  • Page 88: System Wiring

    System Wiring 2-67 System Wiring Battery Back-Up Wiring Installation The system can be equipped to provide operation from external batteries if local AC power fails. The Back-Up batteries are connected to the strip connector on the front of the PSU as shown: BATT +MARKER -MARKER...

  • Page 89: Mpb And Siu Rs232C Port Wiring

    2-68 System Wiring The length of time the system operates on the batteries is dependent on several elements including: battery charge state, condition of the batteries, capacity of the batteries, and the size of the system (number of station ports). The following chart gives the approximate back-up time for several system sizes and different battery capacities in ampere-hours.

  • Page 90: Misu Wiring

    System Wiring 2-69 MISU Wiring The MISB has connections for 2 music sources, 2 External page zones and 4 relay contact controls. The MISB connections are made by the 25 pair connector. The wiring connections for the 25-pair cable are identified in Table 2-2.

  • Page 91: Electronic Station Wiring

    2-70 System Wiring Electronic Keyset and Terminal Wiring Wiring from the ETIB to station jack requires two pairs of wire. The first pair provides the audio or voice path, the second is for signaling or data path. The DATA pair is polarity sensitive, reversal does not harm the keyset or system, but the port does not function properly when reversed.

  • Page 92: Single Line Telephone Wiring

    System Wiring 2-71 Single Line Telephone Wiring The SLIB is wired to SLT devices with a single pair of wire which provides battery feed, voice and signaling to and from the SLT. Typical wiring to the SLT jack is shown in Figure 2-29 Table 2-12gives the configuration...

  • Page 93: Pftu Wiring

    2-72 System Wiring Power Failure Transfer Wiring The PFTU is wired from the 25-pair connector to the MDF, cross connected to the CO Line inputs from the telephone company, to the CO Line inputs of the system, and to Power Failure SLTs. The basic connections are shown in Figure 2-30 and the connector configuration is...

  • Page 94: Wall Mounting The Electronic Telephone

    Wall Mounting the Electronic Telephone 2-73 Wall Mounting the Electronic Telephone All connections to the Electronic Key Telephone are fully modular. To wall mount the Electronic Key Telephone, it is necessary to have one Wall Mount Kit and one standard-type jack assembly designed for normal wall hanging applications.

  • Page 95: Wall Mounting The Digital Telephone

    2-74 Wall Mounting the Digital Telephone Wall Mounting the Digital Telephone To wall mount the Digital Key Telephone, it is necessary to use the Wall Mount bracket and one standard-type jack assembly designed for normal wall hanging applications. Refer to Figure 2-33 Figure 2-34.

  • Page 96: Headset Installation

    Headset Installation 2-75 Headset Installation Triad 1/2/3 Electronic/Digital Key Telephones have been designed to operate with industry standard electret mic compatible modular headset adapters and operator headsets. To modify an Electronic/Digital Key Telephone to support an external headset: 1. Plug the headset adapter cord into the vacant handset jack on the Key Telephone base.

  • Page 97: Caller Id Cable Connections

    2-76 Caller ID Interface Unit Installation Triad 1/2 and SIU KSU 9-Pin 1440/1480-00 Female Connec tion 9-Pin Male Caller ID Box Figure 2-31: Caller ID Cable Connections 1480-00 Switch Settings 1440-00 Switch Settings ICLID Cable Pin-Out Diagram RJ45/DB9/RS232 I C L I D C A B L E P I N O U T D I A G R A M F O R 1 4 2 8 / 4 8 9 6 / D V X I / D V X 3 1 4 8 0 C A L L E R I D C A B L E D B 2 5 t o R J 4 5 A d a p t e r...

  • Page 98: Programming The Ksu

    Caller ID Interface Unit Installation 2-77 Programming the KSU I/O Ports 1. Verify the programming for the I/O ports, press ✳✳ 3226, Flash 15. 2. Select the desired I/O port, Button 1, 3, 4 (MPB, SIU1, SIU2). 3. Dial [5] on the dial pad and press HOLD. CO Lines 1.

  • Page 99: Electronic Key Telephone Wall Mounting

    2-78 Caller ID Interface Unit Installation Figure 2-33: Electronic Key Telephone Wall Mounting...

  • Page 100: Digital Key Telephone Wall Mounting

    Caller ID Interface Unit Installation 2-79 Figure 2-34: Digital Key Telephone Wall Mounting...

  • Page 101: Smdr Printout

    2-80 Caller ID Interface Unit Installation The SMDR feature provides detailed records of all outgoing and/or incoming, long distance only or all calls. The SMDR Qualification Timer determines the leng th of time that is needed to determine a valid SMDR call for reporting purposes.

  • Page 102: Smdr Printout

    ICLID 80 character format selected: 12345678901234567890123456789012345678901234567890123456789012345678901234567890 STA CO TOTAL START DATE DIALED ACCOUNT CODE<_><_>COST 1000 001 00:00:36 04:37 08/28/00 I1-480-443-6000 **(CR)(LF) **VODAVI (CR)(LF) 01 00:00:00 04:38 08/28/00 U1-480-443-6000 **VODAVI (CR)(LF) - AAAA = Station originator or Trunk on DISA and Off-Net (CO Line) calls.
  • Page 103 2-82 Caller ID Interface Unit Installation...

  • Page 104: Triad 3 System Installation

    Triad 3 System Installation This chapter contains the basic system installation and wiring instructions for the Triad 3 System, as well as how to install the optional cards and units.

  • Page 106: Introduction

    Introduction Introduction As with any sophisticated communications device, installation of the STARPLUS Triad 3 System, requires the care and forethought of a competent technician. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation.

  • Page 107: Back-Board Installation

    Site Preparation The location must have access to a dedicated 110 Volt AC (±10%), 60 Hz, single-phase circuit with a circuit breaker or fuse rated at 15 amps. A 3-wire (parallel blade grounded outlet should be within approximately 6 feet of the lower left rear of the BKSU mounting. The location must have access to a good earth ground, such as a metallic cold water pipe with no non-metallic joints.

  • Page 108: Verify On-Site Equipment

    Site Preparation Verify On-Site Equipment Once the equipment installation site has been identified and a dedicated AC outlet, earth ground, and lighting and ventilation are available, verify that all equipment required is on-site and has not been damaged during shipment. Unpack the KSUs and the PSUs and assure there is no shipping damage.
  • Page 109 Site Preparation Figure 3-1: Basic Cabinet (BKSU) w/Expansion KSU (EKSU1/EKSU2) In certain configurations, it is possible to not have all card slots utilized due to power capacities. Use the Configurator Program to calculate the correct configuration.

  • Page 110: Ksu & Power Supply (Psu) Installation

    KSU & Power Supply (PSU) Installation KSU & Power Supply (PSU) Installation The system consists of a maximum of two cabinets that can be stacked together. The first cabinet, or Basic KSU (BKSU), houses the common equipment boards and peripheral equipment boards. The Expansion cabinet (EKSU2) mounts to the right of the BKSU.

  • Page 111: Mounting The Expansion Cabinet (Eksu1)

    KSU & Power Supply (PSU) Installation Figure 3-2: BKSU Mounting Holes Mounting the Expansion Cabinet (EKSU1) If required, an Expansion KSU1 (left top cabinet) is mounted directly on the top of the Basic KSU. Before mounting the Expansion KSU on the screws: 1.

  • Page 112: Mounting The Expansion Cabinet (Eksu2)

    KSU & Power Supply (PSU) Installation 5. Remove the front cover by turning the two front cover screws ½ turn counter clockwise. 6. Tilt and lift the cover to remove. The KSUs require intercommunications which are provided by the KSU Data Cable shipped with each EKSU.

  • Page 113: Expansion Cabinet (Eksu2) Installation

    3-10 KSU & Power Supply (PSU) Installation Figure 3-3: Expansion Cabinet (EKSU2) Installation...

  • Page 114: Ring Generator Installation (Rgu)

    Ring Generator Installation (RGU) 3-11 Ring Generator Installation (RGU) This unit is needed in the BKSU, whenever SLT devices are installed on the system. This unit supplies the ring voltage and message wait voltage for the operation of SLTs on the system. The system provides the capability to have an optional ring generator (RGU) for signaling 2500 type telephones and providing message waiting on 2500 type telephones.

  • Page 115: Ksu Grounding

    3-12 KSU Grounding KSU Grounding To ensure proper system operation and for safety purposes, a good earth ground is required. A metallic COLD water pipe usually provides a reliable ground path. Carefully check that the pipe does not contain insulated joints that could isolate the ground path.
  • Page 116 KSU Grounding 3-13 BKSU Front View Ground Lug (#14 InsulatedWire) Figure 3-5: KSU Grounding...

  • Page 117: Power Supply Unit Installation

    3-14 Power Supply Unit Installation Power Supply Unit Installation AC/DC (PS-10A or PS-15A) There are two power supply units, one with a 10A (output) rating, the other with a 15A (output) rating. The power supply connects to the DC/DC Converter Unit (DCCU) located in the BKSU cabinet. The BKSU/EKSU1 cabinets are powered with a separate power supplies.
  • Page 118 Power Supply Unit Installation 3-15 Figure 3-6: AC/DC Power Installation...

  • Page 119: Dc/Dc (With Bcu & 48Vu)

    3-16 Power Supply Unit Installation DC/DC (with BCU & 48VU) The BKSU/EKSU1 cabinets have a separate DC/DC Power supply. This power supply should be able to support its associated cabinets in a heavily loaded configuration of station instruments. The power supply connects from the AC/DC located in the BKSU.
  • Page 120 Power Supply Unit Installation 3-17 Figure 3-7: Optional Battery Charging Unit (BCU)
  • Page 121 3-18 Power Supply Unit Installation Figure 3-8: DCCU and Optional BCU Installation...
  • Page 122 Power Supply Unit Installation 3-19 Table 3-1: Power Consumption per Card Card Power Required 10A Power Supply provides 240 watts 15A Power Supply provides 360 watts Digital Telephone Interface Bd (DTIB) 38 watts* Digital Telephone Interface Exp. Board (DTIBE 38 watts* Electronic Telephone Interface Brd (ETIB) 42 watts* Single Line Interface Board (SLIB)

  • Page 123: Typical System Configurations

    3-20 Power Supply Unit Installation Figure 3-9: Typical System Configurations...
  • Page 124 Power Supply Unit Installation 3-21 Figure 3-10: Typical System Configurations...

  • Page 125: Typical System Configurations

    3-22 Power Supply Unit Installation Figure 3-11: Typical System Configurations...

  • Page 126: Typical System Configurations

    Power Supply Unit Installation 3-23 Figure 3-12: Typical System Configurations...

  • Page 127: Battery Back-Up Wiring Installation

    3-24 Power Supply Unit Installation Battery Back-up Wiring Installation As indicated in Figure 3-2, the Triad 3 System can be equipped to provide operation from external batteries if local AC power fails. The Back-Up batteries are connected to the terminal block of the BKSU/EKSU1 cabinets.
  • Page 128 Power Supply Unit Installation 3-25 Figure 3-13: Battery Back-Up Installation...

  • Page 129: Power Line Surge Protection

    3-26 Power Supply Unit Installation Power Line Surge Protection The AC outlet should be equipped with an additional power line transient surge protection device. Systems using such devices are more resistant to damage from power line surges than unprotected systems. Power line surges often occur during switching operations and especially during violent thunderstorm activity.

  • Page 130: Pcb Installation

    PCB Installation 3-27 PCB Installation PCB Handling & General Installation The system PCBs contain digital circuitry which, while extremely reliable, can be damaged by exposure to excessive static electricity. When handling PCBs, a grounded wrist strap should be used to protect the boards from static discharges.

  • Page 131: Main Processor Board (Mpb) Installation

    3-28 Main Processor Board (MPB) Installation Removing a PCB 1. Reverse the procedure above. There is a ground tab located on the top and bottom of each PCB toward the front end of the card. There is also a ground tab located to the right of each card guide in each cabinet.
  • Page 132 Main Processor Board (MPB) Installation 3-29 A 2-port Universal Asynchronous Receiver Transmitter (UART), provides two asynchronous RS-232C output ports. One port is connected to a DB9 connector providing access for input of information to the system database and output of data such as SMDR. The second port drives the 2400 Baud On-Board Modem Circuit for Remote access to the system’s database and maintenance files.
  • Page 133 3-30 Main Processor Board (MPB) Installation Table 3-3: MPB Dip Switch Functions Function SW 1 SW 2 SW 3 SW 4 SW 5 SW 6 SW 7 SW 8 Not Used (Software Controlled) Flow Control XonXoff RTS/CTS Memory ON=Test Diagnostics ROM &...

  • Page 134: Serial Interface Unit (Siu2)

    Main Processor Board (MPB) Installation 3-31 Serial Interface Unit (SIU2) A Universal Asynchronous Receiver Transmitter (UART), provides two RS-232C interface ports. These two ports are connected to RJ48 connectors providing access for input information to the system database and output of data. Installing the SIU2 1.

  • Page 135: Phase Lock Loop Unit (Pllu)

    3-32 Main Processor Board (MPB) Installation Phase Lock Loop Unit (PLLU) This board MUST BE installed whenever a T-1 or PRIB card is installed in the system. The Phase Locked Loop Unit (PLLU) is an option board which generates a 32.768MHz clock synchronized to 1.544MHz from the T-1/PRIB interface board or internal clock.

  • Page 136: Memory Expansion Unit (Memu)

    Main Processor Board (MPB) Installation 3-33 Memory Expansion Unit (MEMU) This unit is added to the MPB board to provide an additional 512K of RAM to the system. The MPB board is required when the system capacity exceeds 48 CO Lines and 96 Stations. Installing the MEMU 1.

  • Page 137: Miscellaneous Interface Unit (Misu) Installation

    3-34 Miscellaneous Interface Unit (MISU) Installation Figure 3-14: MPB Daughter Boards Installation Miscellaneous Interface Unit (MISU) Installation The Miscellaneous Unit (MISU) provides two external page ports, two DTMF Receiver circuits, two External Music sources, and 6 dry relay contacts. Use extra care when removing RS-232 cables from the Triad 1/2/3 MPB or SIU boards.

  • Page 138: Talk Battery

    Miscellaneous Interface Unit (MISU) Installation 3-35 This talk battery boosts the signal level sufficiently so that the CO Line interface can read the signal. Music Source Talk Battery Figure 3-15: Talk Battery The MISU consists of the following: Two external page ports are provided from the amphenol connector on the front edge of the MISU.

  • Page 139: Misu Wiring

    3-36 Miscellaneous Interface Unit (MISU) Installation Table 3-5: MISU Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RELAY1T BK/BN EXP2T BL/WH RELAY1R BN/BK EXP2R WH/OR RELAY2T BK/SL OR/WH RELAY2R SL/BK WH/GN RELAY3T YL/BL GN/WH RELAY3R BL/YL WH/BN RELAY4T YL/OR...

  • Page 140: Power Failure Transfer Unit (Pftu)

    Miscellaneous Interface Unit (MISU) Installation 3-37 Power Failure Transfer Unit (PFTU) The PFTU optional unit is installed on the MISU board It provides the transfer of up to 6 CO lines to 6 stations. It has a switch to provide manual switchover.

  • Page 141: Power Failure Transfer Unit (Pftu) Wiring

    3-38 Miscellaneous Interface Unit (MISU) Installation Table 3-6: Power Failure Transfer Unit (PFTU) Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL CO RING 1 - IN BK/BN CO RING 4 - OUT BL/WH CO TIP 1 - IN BN/BK CO TIP 4 - OUT WH/OR...
  • Page 142 Miscellaneous Interface Unit (MISU) Installation 3-39 Figure 3-16: MISU & PFTU Installation...

  • Page 143: Co/Pbx Connections

    3-40 CO/PBX Connections CO/PBX Connections These boards provide the interface from system PCM ports to stations or the switching network. They are described as follows: Loop Start CO Trunk Board (LCOB)) The LCOB board provides the interface to eight Loop Start CO, FX, or WATS trunks.

  • Page 144: Lcob Wiring

    CO/PBX Connections 3-41 Refer to Figure 3-19. This completes the installation procedure for the DTMF-B. Table 3-7: LCOB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RING CO 1 BK/BN BL/WH BN/BK WH/OR RING CO 2 BK/SL OR/WH SL/BK...
  • Page 145 3-42 CO/PBX Connections Figure 3-17: LCOB w/DTMF-B Installation...

  • Page 146: Ground Start Co Trunk Board (Gcob)

    CO/PBX Connections 3-43 Ground Start CO Trunk Board (GCOB) The GCOB board provides the interface to eight Ground Start CO, FX, or WATS trunks. Each trunk circuit contains a hybrid, 2-wire interface circuit and control circuitry. The operation for Pulse Dialing or DTMF signaling can be done on a per circuit basis.

  • Page 147: Gcob Wiring

    3-44 CO/PBX Connections Table 3-8: GCOB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RING CO 1 BK/BN BL/WH BN/BK WH/OR RING CO 2 BK/SL OR/WH SL/BK WH/GN RING CO 3 YL/BL GN/WH BL/YL WH/BN RING CO 4 YL/OR BN/WH...
  • Page 148 CO/PBX Connections 3-45 Figure 3-18: GCOB w/DTMF-B Installation...

  • Page 149: Did Trunk Board (Didb)

    3-46 CO/PBX Connections DID Trunk Board (DIDB) The DIDB board provides the interface to eight (8) Direct Inward Dialing (DID) trunks. Each of the trunk circuits contain a hybrid, 2- wire interface circuit and control circuitry. The operation for dial-repeating address or DTMF signaling can be immediate, wink, or delay-start supervision.

  • Page 150: Didb Wiring

    CO/PBX Connections 3-47 Table 3-9: DIDB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RING CO 1 BK/BN BL/WH BN/BK WH/OR RING CO 2 BK/SL OR/WH SL/BK WH/GN RING CO 3 YL/BL GN/WH BL/YL WH/BN RING CO 4 YL/OR BN/WH...
  • Page 151 3-48 CO/PBX Connections Figure 3-19: DIDB w/DTMF-B Installation...

  • Page 152: Interface Board (T1Ib)

    CO/PBX Connections 3-49 T-1 Interface Board (T1IB) The T1IB board allows the network connection to a T-1 (1.544Mbps, 24 Voice Channel) digital interface. The T1IB contains T-1 interface circuit, control circuitry, and synchronous clock control circuits. DTMF tone detection units can be installed optionally on the T1IB.

  • Page 153: T-1 Ordering Information

    3-50 CO/PBX Connections The system can be equipped with four (4) T-1 Interface Boards and the T1IB can be installed in card slots 0-8 in the Basic KSU. The Phase Locked Loop Unit (PLLU) must be installed on the MPB when the T1IB is installed. The DTMF4-A board which contains 4 DTMF receivers can be optionally installed on the T1IB.
  • Page 154 CO/PBX Connections 3-51 If the T1IB is to be installed in a live system, the Normal/Service switch should be placed in the Service position. After installing the board, the Normal/Service switch must be placed in the Normal position. This board supports standard D4 framing format with robbed bit signaling.

  • Page 155: Call Routing Criteria

    3-52 CO/PBX Connections The following table summarizes the operation of the system. Table 3-13: Call Routing Criteria DNIS Operation Calls routed based on normal CO operation (CO Ring Assignments). Calls routed based on DID tables with DID operation. Calls routed based on ICLID routing and ICLID operation Calls routed on ICLID first, if no route is found, the DNIS digits are compared to the DID table.
  • Page 156 CO/PBX Connections 3-53 T-1 Ordering Information: When ordering a T-1 circuit from a carrier, request either D4 framing and Alternate Mark Inversion (AMI) Line coding using the superframe (SF) or the Extended Superframe (ESF-B8ZS) format. The following are additional ordering information specifications: ANI/DNIS Loop Start/ If ordering…...
  • Page 157 3-54 CO/PBX Connections MULTIPLE CARD ARRANGEMENT T1-2 T1-3 SW-3 CTRL CLKOUT CTRL In the case of a Master system, the clock cable CLK IN does not get connected and SW3 on all T-1 Boards is in the down position. CON3 Two (2) T-1 Cards maximum in the system.
  • Page 158 CO/PBX Connections 3-55 SINGLE CARD ARRANGEMENT T1-2 T1-3 SW-3 CON3 T-1 Lines from Telco Figure 3-21: T-1 Clock Connect Cable Installation (Single Card)
  • Page 159 3-56 CO/PBX Connections Installing the DTMF-A Modules 1. Unpack the DTMF-A Modules from their antistatic conductive bags in the packing boxes. 2. Locate the CONN5 and CONN6 connectors on the DTMF-A modules. 3. Locate the CON4, CON5, CON8 and CON9connectors on the T1IB (outlined).
  • Page 160 CO/PBX Connections 3-57 Figure 3-22: T1IB w/DTMF-A Module Installation...

  • Page 161: Primary Rate Interface Board (Prib)

    The PLLU must be installed on the MPB for the PRIB card to operate properly. Vodavi has successfully integrated its PRI ISDN with the Lucent 5 ESS, Siemens, Stromburg Carlson, and the DMS100 Central Offices. Vodavi ISDN should work with all Central Office switches, but this has not been verified.

  • Page 162: Pri Ordering Information

    CO/PBX Connections 3-59 The PRIB contains 2 switches and 3 connectors. The Normal/Service switch is used during maintenance to place the card in an Out-Of-Service (OOS) mode. The clock selection switch is used for control synchronous clock. The system can be equipped with six (6) PRI Interface Boards and the PRIB can be installed in any card slot in the Basic KSU.
  • Page 163 3-60 CO/PBX Connections Installation 1. Insert the PRIB card(s) into the desired BKSU card slot(s). Up to six PRIB cards can be installed in a system. Each PRIB provides 23 CO Lines to the system. 2. If installing a single PRIB, set SW2 to the ON position. If multiple PRIBs are being installed, set SW2 to the ON position on the first card and SW2 on all other cards to the OFF position.

  • Page 164: Call Routing Criteria

    CO/PBX Connections 3-61 Functionality Description Automatic Number Identification (ANI) information from the carrier is treated exactly the same as an inbound ICLID (Caller ID) number. Calls can be routed, placed in the unanswered call table, sent out to the CTI Module port on a keyset, and run through the number to name translation table.

  • Page 165: Call Routing Display Format

    3-62 CO/PBX Connections Table 3-18: Call Routing Display Format Route Type of Format Found Display ICLID ICLID ANI number placed in the 14-character number field, the DNIS number followed by the name programmed in ICLID translation table placed in the 24-character name field.
  • Page 166 CO/PBX Connections 3-63 Figure 3-24: PRIB w/DTMF-A Module Installation...

  • Page 167: Basic Rate Interface Board (Brib)

    Capability P as the ordering code. National ISDN 1 (NI-1) is supported. No other standards are supported. Vodavi has successfully integrated its BRI ISDN with the Lucent 5 ESS CentralOffice.Vodavi ISDN should work withall CentralOffice switches, but this has not been verified. Therefore, some delays in service may be experienced.
  • Page 168 CO/PBX Connections 3-65 SW2 SWITCHES: Figure 3-25: BRIB (Basis Rate Interface Board)
  • Page 169 BRI will issue a busy signal, but a DID circuit will ring another line in the circuit. The busy signal is provided by the telephone company, therefore the call is not presented to the Vodavi telephone switch and it is not forwarded to voice mail. For example, a caller dials 480-443-6000 and is connected to the extension.

  • Page 170: Basic Rate Interface Expansion Board (Brib-E)

    EKTS does not require a line appearance on a specific telephone because the BRI terminates directly into the KSU. Vodavi supports Basic EKTS. The EKTS caching option is not supported by Vodavi. Caching is normally used when an ISDN telephone instrument is used on the customer premise.

  • Page 171: Isdn And T1 Clocking

    3-68 CO/PBX Connections ISDN and T1 Clocking When combining BRIB, PRIB, and T1 cards in one KSU, specific settings and cabling are important for proper clocking. The Phase Lock Loop Unit (PLLU) synchronizes the clocking from the Central Office to the clocking of the KSU.
  • Page 172 CO/PBX Connections 3-69 (1) PRIB and (1) BRIB PRIB BRIB Sw2 On Switch 4, SW2 On Install with the cable and set both PRIB and BRIB switches to the enable position (ON). (1) T1IB and (1) BRIB T1IB BRIB SW3 On Switch 4, SW2 Off If both cards in a phone switch are connected to a telephone company clock (not point-to-point T1), put the T1 clock switch in the enable...
  • Page 173 3-70 CO/PBX Connections (2) PRIBs and (3) T1IBs PRIB1 PRIB2 T1IB1 T1IB2 T1IB3 SW2 On SW2 On SW3 Off SW3 Off SW3 Off The clock cable should be connected to the OUT position on the connector on the PRIB1. The clock cable should be connected to the IN position on PRIB2.
  • Page 174 CO/PBX Connections 3-71 (3) PRIBS and (2) BRIBs PRIB1 PRIB2 PRIB3 BRIB1 BRIB2 SW2 On SW2 On SW2 On Switch 4, SW2 On Switch 4, SW2 On The clock cable should be connected from the OUT position of the PRIB1 to the IN connectors of all the cards and all clock switches should be in the ON position.

  • Page 175: Station Connections

    3-72 Station Connections Station Connections The peripheral boards provide the interface from system PCM ports to station. Electronic Telephone Interface Board (ETIB) This board provides the interface to twelve (12) electronic telephones or DSS/DTS terminals. The card has one LED indicator for off-hook/in use status.

  • Page 176: Etib Wiring

    Station Connections 3-73 Table 3-19: ETIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RING CKT1 BK/SL RING CKT8 BL/WH SL/BK WH/OR DATA-R YL/BL DATA-R OR/WH DATA-T BL/YL DATA-T WH/GN RING CKT2 YL/OR RING CKT9 GN/WH OR/YL WH/BN DATA-R...
  • Page 177 3-74 Station Connections Figure 3-26: Electronic Telephone Interface Board (ETIB)

  • Page 178: Single Line Interface Board (Slib)

    Station Connections 3-75 Single Line Interface Board (SLIB) This board provides the interface to twelve (12) 2500-type telephones. The SLIB signals interface with mechanical 90V ringers and lights 90V message waiting lamps on 2500 sets as desired. The SLIB board has one LED indicator for status.
  • Page 179 3-76 Station Connections Adjusting Modem Settings When using modems connected to single line telephone ports on the Triad 1/2/3, the gain settings on the SLT port when using T1 as access to the CO should be set to 0 dB (maximizes the modem speed). CO to SLT Call via a T1 TIE Trunk: 1.

  • Page 180: Slib Wiring

    Station Connections 3-77 Table 3-20: SLIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL RING CKT1 BK/BN BL/WH BN/BK WH/OR RING CKT2 BK/SL OR/WH SL/BK WH/GN RING CKT3 YL/BL GN/WH BL/YL WH/BN RING CKT4 YL/OR BN/WH OR/YL WH/SL RING...
  • Page 181 3-78 Station Connections Installing the DTMF-A Unit The DTMF-A unit has 4 DTMF receivers installed on it. This board can be installed on the SLIB and T1IB boards. The DTMF-A mounts on the SLIB board as a daughter board type arrangement. 1.
  • Page 182 Station Connections 3-79 Figure 3-27: SLIB w/DTMF-A and MSG12 Installation...

  • Page 183: Digital Telephone Interface Board (Dtib)

    3-80 Station Connections Digital Telephone Interface Board (DTIB) This board provides the interface to twelve (12) digital telephones. The card has two LEDs (one for the DTIB board, the other for the DTIBE (DT24) board) to indicate off-hook/in use status. The DTIB can be installed or removed under system power.
  • Page 184 Station Connections 3-81 Installing the DTIB-E Expansion Module 1. Unpack the DTIB-E Expansion Module from its antistatic conductive bag in the packing box. 2. Locate the CONN1 and CONN2 connectors on the DTIB-E module. 3. Locate the CONN1 and CONN2 connectors on the DTIB (outlined). 4.

  • Page 185: Dtib Wiring

    3-82 Station Connections Table 3-21: DTIB Wiring Pair PIN # Color Description Pair PIN # Color Description WH/BL DATA-R 1 BK/GN DATA-R 13 BL/WH DATA-T 1 GN/BK DATA-T 13 WH/OR DATA-R 2 BK/BN DATA-R 14 OR/WH DATA-T 2 BN/BK DATA-T 14 WH/GN DATA-R 3 BK/SL...
  • Page 186 Station Connections 3-83 Figure 3-28: DTIB w/DTIB-E Installation...

  • Page 187: Station Wiring

    3-84 Station Wiring Station Wiring Station interface boards (DTIB, ETIB, SLIB) includes a 25 pair connector for station wiring to the ports on the board. The following provides details on the interconnection of each type of station interface board and the station jack.

  • Page 188: Electronic Station Jack Wiring

    Station Wiring 3-85 Electronic Keyset and Terminal Wiring Wiring from the ETIB to station jack requires two pairs of wire. The first pair provides the audio or voice path, the second is for signaling or data path. The DATA pair is polarity sensitive, reversal does not harm the keyset or system, but the port does not function properly when reversed.

  • Page 189: Single Line Telephone Wiring

    3-86 Station Wiring Single Line Telephone Wiring The SLIB is wired to SLT devices with a single pair of wire which provides battery feed, voice and signaling to and from the SLT. Typical wiring to the SLT jack is shown in Figure 3-31 Table 3-20gives the configuration...

  • Page 190: Pftu Wiring

    Station Wiring 3-87 Power Failure Transfer Wiring The PFTU is wired from the 25-pair connector to the MDF, cross connected to the CO Line inputs from the telephone company, to the CO Line inputs of the system, and to Power Failure SLTs. The basic connections are shown in Figure 3-32 and the 25- pair connector...

  • Page 191: Wall Mounting The Electronic Telephone

    3-88 Wall Mounting the Electronic Telephone Wall Mounting the Electronic Telephone All connections to the Electronic Key Telephone are fully modular. To wall mount the Electronic Key Telephone, it is necessary to have one Wall Mount Kit and one standard-type jack assembly designed for normal wall hanging applications.

  • Page 192: Wall Mounting The Digital Telephone

    Wall Mounting the Digital Telephone 3-89 Wall Mounting the Digital Telephone To wall mount the Digital Key Telephone, it is necessary to use the Wall Mount bracket and one standard-type jack assembly designed for normal wall hanging applications. Refer to Figure 3-36 Figure 3-37.

  • Page 193: Headset Installation

    3-90 Headset Installation Headset Installation The Electronic/Digital Key Telephones have been designed to operate with industry standard electronic mic compatible modular headset adapters and operator headsets. To modify an Electronic/Digital Key Telephone to support an external headset: 1. Plug the headset adapter cord into the vacant handset jack on the Key Telephone base.

  • Page 194: Caller Id Cable Connections

    Caller ID Interface Unit Installation 3-91 Triad 3 KSU 9-Pin 1440/1480-00 Female Connec tion 9-Pin Male Caller ID Box Figure 3-33: Caller ID Cable Connections Triad 3SIU KSU SIU 1440/1480-00 RJ48 Connec tion 9-Pin Male Caller ID Box Figure 3-34: Caller ID Cable Connections - Triad 3 SIU 1480-00 Switch Settings 1440-00 Switch Settings...

  • Page 195: Programming The Ksu

    3-92 Caller ID Interface Unit Installation Programming the KSU I/O Ports 1. To verify the programming for the I/O ports, press **3226, Flash 15. 2. Select the desired I/O port, Button 1, 3, 4 (MPB, SIU1, SIU2). 3. Dial [5] on the dialpad and press HOLD. CO Lines 1.

  • Page 196: Electronic Key Telephone Wall Mounting

    Caller ID Interface Unit Installation 3-93 Figure 3-36: Electronic Key Telephone Wall Mounting...

  • Page 197: Digital Key Telephone Wall Mounting

    3-94 Caller ID Interface Unit Installation Figure 3-37: Digital Key Telephone Wall Mounting...
  • Page 198 Caller ID Interface Unit Installation 3-95 The SMDR feature provides detailed records of all outgoing and/or incoming, long distance only or all calls. The SMDR Qualification Timer determines the leng th of time that is needed to determine a valid SMDR call for reporting purposes.
  • Page 199 ICLID 80 character format selected: 12345678901234567890123456789012345678901234567890123456789012345678901234567890 STA CO TOTAL START DATE DIALED ACCOUNT CODE<_><_>COST 1000 001 00:00:36 04:37 08/28/00 I1-480-443-6000 **(CR)(LF) **VODAVI (CR)(LF) 01 00:00:00 04:38 08/28/00 U1-480-443-6000 **VODAVI (CR)(LF) - AAAA = Station originator or Trunk on DISA and Off-Net (CO Line) calls.

  • Page 200: System Check-Out

    System Check-Out Prior to actual power up and initialization, the Digital Key Triad 1/2/3 Telephone Systems should be checked over to avoid start up delays or improper loading. A step-by-step checklist is provided for this purpose.

  • Page 202: Preliminary Procedures

    Preliminary Procedures Preliminary Procedures 1. Make sure that the Basic Key Service Unit (BKSU) is properly grounded. 2. Verify that all PCBs are firmly plugged into the correct card slot positions or expander modules are firmly seated onto their connectors. 3.
  • Page 203 Power Up Sequence Table 4-1: Power Supply Tests Voltage Designation Voltage Reading Test Point Location 117 Vac +117 Vac, Commercial Power Source ±10% Note: The power supply is preset at the time of manufacturing, but should be checked at system initialization with a digital voltmeter having an accuracy of ±1% Table 4-2: Triad 3 DCCU Test Points...

  • Page 204: Maintenance And Troubleshooting

    Maintenance and Troubleshooting This chapter is provided as a guideline in isolating and resolving functional problems that may be encountered as a result of improper use or component failure of the Triad 1/2/3 Systems. Other failures, such as no dial tone from the central office, must also be considered as an overall troubleshooting procedure.

  • Page 206: System Programming And Verification

    System Programming and Verification System Programming and Verification System operation should be verified as per the programmed customer database once all customer database programming has been completed. A hard copy of the customer database can be printed from the system and should be kept on-site and up to date for future reference.

  • Page 207: Telephone And Terminal Troubleshooting

    Telephone and Terminal Troubleshooting Telephone and Terminal Troubleshooting This section discusses general functions on a variety of key telephones and terminals available for use on the system. It is assumed that basic troubleshooting skills in the identification and resolution of basic problems are already possessed (e.g.

  • Page 208: Keyset Lcd/Led Test

    Keyset Self Test Keyset LCD/LED Test This test outputs a series of continuously repeated LCD string messages to LCD lines 1 and 2. The set of strings consists of the letters A through X and a through x. The next set of strings are: “P ICK U P TR U CK S PE ED Z ON E ! ”...

  • Page 209: Dss Led/Button Test

    Keyset Self Test 2. Press the dial pad keys to display an LCD message that indicates which digit was pressed. Depressing the H-T-P switch from one position to another displays one the following words: H_POS, T_POS, or P_POS. 3. Test LEDs independently of the Keys by pressing the flex LED button. DSS LED/Button Test When the DSS test is selected and a DSS test is invoked, ALL DSS units associated with the keyset are placed in the test mode.

  • Page 210: Key Telephones/Terminals

    Keyset Self Test Key Telephones/Terminals The following actions apply to multi-line key telephones: Table 5-2: Key Telephones/Terminals Function Fault Options No Power to Keyset Verify that keyset is connected to correct type of station card (digital or electronic. No Handsfree Answer-back on On digital keysets, the mode of intercom answer is intercom programmable.

  • Page 211: Single Line Telephones

    Keyset Self Test Single Line Telephones The following applies to all 2500-type single line telephones connected to the system Table 5-3: Single Line Telephones Function Fault Options Phone Doesn’t Dial Out Verify correct SLT type programmed (Pulse or DTMF) in Station Identification. Verify MISU board is installed and operational in the system (DTMF only).

  • Page 212: Co Line Card Functions

    CO Line Card Functions CO Line Card Functions The system can be equipped with various types of line interface cards. Verify each card type and its location in the KSU (Line Number). Table 5-5: CO Line Loop Start Interface Board (LCOB) Function Fault Options To provide the Loop Start Line interface...

  • Page 213: Direct Inward Dial Interface Board (Didb)

    5-10 CO Line Card Functions Table 5-7: Direct Inward Dial Interface Board (DIDB) Function Fault Options To provide the Direct Inward Dial Line 4/8 DID lines on the system are not working. interface from the local Central Office (or a PBX) and line polarity control for DID Line won’t provide programmed station answer supervision.

  • Page 214: System Functions

    System Functions 5-11 System Functions The following functions are related to system resources and the common equipment boards controlling them. Table 5-9: Master Processor Board (MPB) Function Fault Options Provides system central processing Complete system failure. function, real time clock, digital (PCM) voice processing and gain control, Any correctly activated feature not working feature control, customer database,...

  • Page 215: Program Module Unit (Pmu)

    5-12 System Functions Table 5-11: Modem Unit (MODU) Function Fault Options Provides an asynchronous modem for Can not access system database programming access to the system database and fault remotely. (Also check Modem programming) reporting features from a remote site. Second RS-232C port inoperative (Check Provides an RS232 port for local access.

  • Page 216: Miscellaneous Interface Board (Misu)

    System Functions 5-13 Table 5-14: Miscellaneous Interface Board (MISU) Function Fault Options Provides external paging, external One or both external paging ports do not work. contact control, internal (synthesized) music on hold, music on hold and Some or none of the 4/6 external control background music inputs, and DTMF contacts do not operate.

  • Page 217: Miscellaneous Functions

    5-14 Miscellaneous Functions Miscellaneous Functions The following functions are related to other system functions: Table 5-16: Ring Generator Unit (RGU) Function Fault Options Provides ringing voltages of 24VDC and Single line Telephones do not ring when called 48VDC, and message waiting lamp on intercom.

  • Page 218: Station Card Functions

    Station Card Functions 5-15 Station Card Functions The system can be equipped with various types of station interface cards. Verify each card type and its location in the KSU (Line Number). Table 5-18: Digital Key Terminal Interface Board (DTIB) Function Fault Options Provides the interface for twelve (12) Unable to receive intercom dial tone.

  • Page 219: Remote Maintenance

    5-16 Remote Maintenance Remote Maintenance Overview The Remote Maintenance feature allows authorized personnel to survey system and slot configuration information. This can be done through a modem or data terminal connected via the RS-232C port on the MPB, SIU or SIU2 Module. The commands are entered from a keyboard and are limited to those listed.

  • Page 220: Exit Maintenance

    Remote Maintenance 5-17 Exit Maintenance The Exit command terminates the current Remote Maintenance feature session. The Exit command format is: maint>x Figure 5-1: Maintenance Help Menu...

  • Page 221: System Configuration

    5-18 Remote Maintenance System Configuration Figure 5-2: is a configuration of the Triad 1/2/3 Systems displays what is printed when: The installer types d<space>s at the maint> prompt. Figure 5-2: Remote System Configuration Where: Column 1 lists the card slot. Column 2 lists card type of that card slot.

  • Page 222: Station Configuration

    Remote Maintenance 5-19 Figure 5-3: Station Configuration Column Indicates: Station Number Station Type (keyset, DSS, SLT ) Keyset - ID 0 = Key station DXX 1 = DSS Map 1 DXX 2 = DSS Map 2 DXX 3 = DSS Map 3 DXX 4 = DSS Map 4 DXX 5 = DSS Map 5 SLT - ID 6 = SLT...

  • Page 223: Co Line Configuration

    5-20 Remote Maintenance CO Line Configuration Figure 5-4 illustrates a representation of what is printed out for slot two when a LCOB is installed in that slot and: The installer types d<space>s2 at the maint> prompt. Figure 5-4: CO Line Configuration Column Indicates: CO Line Number...

  • Page 224: Event Trace Buffer

    Remote Maintenance 5-21 Event Trace Buffer The Event Trace Buffer is used to store and dump event traces (up to 30) that occur just prior to a Triad 1/2/3 System soft or hard restart. These can then be reviewed by authorized personnel to aid in system troubleshooting.

  • Page 225: Dtmf Receiver Trace

    5-22 Remote System Monitor DTMF Receiver Trace The CONFIG utility to allow technicians to take specific DTMF receivers in/out of service. This is useful for troubleshooting DTMF receiver problems to isolate a specific DTMF receiver that may be faulty. Connect a terminal to the I/O port 1 on the MPB. At the ENTER PASSWORD prompt type CONFIG and press ENTER.

  • Page 226: Monitor Password

    Remote System Monitor 5-23 Monitor Password The Remote Monitor feature, like Remote Maintenance, is entered via a six-character alphanumeric string. The password prompt is given by pressing the < > key at the device connected to the SIU or SIU2 Module. After the prompt is printed out, the password should be entered followed by the <...

  • Page 227: Dump Memory Data

    5-24 Remote System Monitor Dump Memory Data Three options allow the memory structure to be dumped for viewing. The three options are entered as follows: c [c] – Dump CO Line memory structure s [s] – Dump Station memory structure d [a][a]–...
  • Page 228 Remote System Monitor 5-25 1. To enable an Event Trace, type t<space> (space bar). 2. Then type of trace desired [d], where d is determined as follows: B = Board event trace (traces events associated with PCBs) M = Miscellaneous State event trace P = Pulse Coded Modulation (PCM) traces events associated with voice communications C = CO Line (LCOB) States (traces events associated with CO Line...

  • Page 229: Modify Memory Command

    5-26 Remote System Monitor r> 4. Then press < to enable the trace. A similar screen displays: Figure 5-7: Enable Event Trace 5. To disable or turn off a particular trace mode, DO NOT ENTER a specific board, CO Line, or Station Number (i.e., t<space>s<return>...

  • Page 230: Baud Rate Command

    Remote System Monitor 5-27 Baud Rate Command The Baud Rate command provides a convenient means for changing the baud rate, for the RS-232C port located on the Master Processor Board (MPB), while in the Monitor mode. To change the baud rate type [B] plus the desired baud rate, then the enter key.
  • Page 231 5-28 Remote System Monitor...
  • Page 232 Index 51, 3-66 Electronic Telephone Interface Board Back-Board Installation (ETIB) Triad 1/2 2-5 Triad 1/2 2-57 Triad 3 3-4 Triad 3 3-72 Basic KSU Installation Expansion Cabinet (EKSU1), mounting Triad 1 2-8 Triad 2 2-11 Expansion Cabinet (EKSU2), mounting Triad 3 3-7 Basic Rate Interface Board (BRIB) 2-49, Expansion KSU (EKSU), mounting 2-14 3-64...
  • Page 233 March 2001 Triad 1/2 2-77 Power Supply Unit Installation Triad 1/2 2-18 Triad 3 3-92 Triad 3 3-14 Power Up Sequence 4-3 Preliminary Procedures 4-3 Lightning Protection Primary Rate Interface Board (PRIB) 2- Triad 1/2 2-21 48, 3-58 Triad 3 3-26 Loop Start CO Interface Board (LCOB) Triad 1/2 2-33 Remote Maintenance 5-16...
  • Page 234 March 2001 T-1 Interface Board (T1IB) Triad 1/2 2-39 Triad 3 3-49 Telephone and Terminal (Trouble- shooting) 5-4 Wall Mounting Digital Telephone (Triad 1/2) 2-74 Digital Telephone (Triad 3) 3-89 Electronic Telephone (Triad 1/2) 2- Electronic Telephone (Triad 3) 3-88 Wiring Battery Back-Up (Triad 1/2) 2-67 Battery Back-Up (Triad 3) 3-24...
  • Page 235 March 2001...
  • Page 236 2000 Vodavi Technology, Inc. © VODAVI is a registered trademark of Vodavi Technology, Inc. 8050-12...

This manual is also suitable for:

Starplus triad 1Starplus triad 2Starplus triad 3

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