Vodavi STARPLUS STSe Operation Manual page 553

Programming the Voice Mail System
Report Options
The In-Skins Admin Reports menu allows you to generate various reports and system logs to
help with maintaining and troubleshooting the voice mail system. The types of reports are:
Activity, Settings, Company Directory, Logs, Messages, and Greetings & Signatures. To see
examples and suggested uses for these reports, refer to
Setup Reporting Menu
The "Setup Reporting" option will let you
choose the number of lines to print per
page, and if the report should have a
header. By default, the Notepad
application is used to view reports.
Running a Report
After clicking the RUN REPORT button, the
"Generating Report" window will display a general system message until the report is
finished. Depending on the report/parameters selected, the processing time could take a few
seconds or several minutes to complete.
The voice mail system will then send the report to the following directory on the In-Skins
Admin PC ... c:\Program Files\IsAdmin\Host_Data
System Status
This "View Only" menu can be used to
monitor the status of the active phone lines
connected to the voice mail system.
The "System Status" window displays the
following information:
Each active line number and its current
call status.
Number of calls taken for that day, and
the total call duration.
File Manager
The File Manager menu is an easy way to
access the voice mail system files. This
menu can be used to launch a system
application, or to help with
troubleshooting.
Example ... after reporting a problem to
Vodavi Technical Support, you might be
asked for a particular system file for
diagnostic purposes.
Double-click on File Manager. When the
window displays, first click on the specified file. Then go to: File>File Transfer>Get File. After
the requested file is downloaded, you can send it to Technical Support for review.
STARPLUS STSe - Programming & Operations Manual
Hard Drive-Based Voice Mail
"System Maintenance" on page
D-35
D-44.
August 2005