Administrator Options - Vodavi STARPLUS STSe Operation Manual

C-8
Flash-Based Voice Mail
The System Administrator Mailbox menu plays to prompt you to select one of the options
listed below.
4. Select the appropriate button to select the desired option. Descriptions of the options
are provided on the next several pages.

Administrator Options

System Greetings
The programmed Day or Night greeting for each port, as programmed in the Number Plan
screen, is the first announcement played to outside callers when they reach the system.
Callers will either dial the system's access number directly or they might be forwarded when
the dialed extension is busy or unanswered.
You have the option to record up to nine programmable greetings to provide callers with
certain information and instructions upon their entering the system.
You can customize the system sign-on greetings to meet your organization's needs. When
you record a customized greeting, remind subscribers to dial [#] to identify themselves to the
system as subscribers. This is important for new subscribers who can get confused and end
up leaving unintended messages for others rather than entering their own mailboxes.
Outside callers who have never encountered a voice message system should be given clear
instructions on what to do when they reach the system. Since mailbox numbers are generally
the same as the extension numbers, a caller can leave a message by just dialing a [ ] before
the extension number of their intended party. By customizing the system greeting, explicit
directions can be given to the outside caller.
To program system greetings:
1. Access the System Administrator Mailbox as described on
Administrator Mailbox Menu plays.
2. Press [1] to access system greetings. The system will prompt you for the greeting number
(1-9).
3. Enter the desired greeting number.
For example:
1 = Default Day greeting
2 = Default Night greeting
3 = Default Temporary greeting
4 - 9 = Open for customized greetings
STARPLUS STSe - Programming & Operations Manual
Press: [1] for system greetings
[2] for Mailbox Administration
[3] for Auto Attendant configuration
[4] to set date and time
[5] to set operating mode
[6] to select PBX integration
[7] to record a prompt
[8] to listen to a prompt
[9] to change Open/Close Schedule
Programming the Voice Mail System
page C-7. The System
August 2005