Call Forward - Busy / No Answer - Vodavi STARPLUS STSe Operation Manual

Call Forward

Call Forward - Busy / No Answer

Description
The Call Forward Busy / No Answer feature allows a station the ability to forward a
combination busy / no answer calls to a designated station, a UCD group pilot number, Voice
Mail group number, or Hunt group. No answer calls forward when the system-wide no
answer timer expires. Initial CO ringing, transferred CO ringing and intercom ringing calls can
all be forwarded. Calls that ring to an idle station is call forwarded after expiration of the No
Answer Ring Timer.
Operation
To activate Busy / No Answer Call Forwarding:
1. Lift the handset or press ON/OFF button, press the FWD button or dial [640] on the dial
pad, then dial the Call Forward Busy/No Answer code [9] on the dial pad.
-or-
Use the Soft Key's B/NA-FWD option when in an idle condition.
2. Dial the desired destination number where calls are to be forwarded. A confirmation tone
sounds.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
To remove Busy / No Answer Call Forwarding:
1. Lift handset or press ON/OFF button.
2. Either press the FWD button, dial [640] or [662], or use the Soft Key's CLR-FWD option. A
confirmation tone sounds and the FWD LED extinguishes.
3. Replace handset; ON/OFF button extinguishes automatically, if used instead of handset.
SINGLE LINE TELEPHONE
The SLT operation uses the same procedures as used in Digital Telephone operation
described above, except there is no FWD button or Soft Keys. The user must use the feature
codes as described in the keyset section above.
Conditions
»
Conditions are the same as described in the Conditions section of
page 2-25
»
ICM calls forwarded to a VM group receive ringback until a member of the VM group
becomes available.
»
If a station is denied Station Call Forwarding, then Off-Net Forwarding is not allowed.
»
The No Answer Timer is controlled on an individual basis in Flash 50, Page C, Button #5 for
manual forwarding and preset forwarding.
STARPLUS STSe - Programming & Operations Manual
plus those noted in the following bullets.
2-29
Features and Operation
"Call Forwarding" on
August 2005