Incoming Calling Line Identification; Intercom - Vodavi STARPLUS STSe Operation Manual

Incoming Calling Line Identification

Incoming Calling Line Identification
For information about Incoming Calling Line Identification (ICLID), refer to
Appendix A, "ICLID / Caller ID."

Intercom

Description
The Intercom Button feature provides station users the function of ringing a busy station via
the intercom without using the Camp On or Executive Override features. This also allows
stations to place intercom calls on hold. If calls are ringing on intercom buttons and a
Handsfree call is received, the Handsfree call is allowed and the calls ringing continue with
muted ringing. Multiple intercom path buttons can be assigned to a single station, however
up to five internal parties can be placed on hold per station. Music-On-Hold is provided to
intercom callers on hold.
This feature can be programmed on any key station or DSS Console with an available flexible
button. If there is an available intercom button, a station calling that station cannot OHVO,
Camp On, or Override that station. Depending on the key station programming, intercom
ringing is muted or reminder ringing.
If all intercom buttons are in use, then the station may utilize the Camp On or Executive
Override features. By default, no intercom buttons are assigned to any key stations.
Operation
To program a Flexible Button as an Intercom Button:
1. Press the SPEED button twice.
2. Press the desired flexible button to program.
3. Dial [645] on the dial pad. A confirmation tone sounds. If an error was made during entry,
error tone sounds.
When an intercom call rings a busy station (with intercom button):
1. The calling station receives ringback tone instead of busy tone. The called station hears
muted or reminder ring and their intercom button LED starts flashing at the incoming CO
line rate. This indicates an incoming intercom call.
2. The called station can place the current CO call on hold by pressing the HOLD button,
-or-
Place the current intercom call on hold by pressing the HOLD button. The intercom call is
placed on hold on the available intercom button.
STARPLUS STSe - Programming & Operations Manual
2-185
Features and Operation
August 2005