Vodavi STARPLUS STSe Operation Manual page 538

D-20
Hard Drive-Based Voice Mail
CLASS OF SERVICE Options
- VOICE MAIL GREETING, cont'd -
Park and Page Allowed
VOICE MAIL MESSAGE
Message Type: Voice
Message Type: Page
Default Message Type
Message Type Menu
Message Length, seconds
Message Count, messages
Message Retention, days
Record Key
VOICE MAIL CALLER
Record Stop Key; 8=Urgent
STARPLUS STSe - Programming & Operations Manual
Programming the Voice Mail System
If option enabled, the following will occur: if a call comes into a mailbox,
and during the mailbox greeting the caller presses 7, the caller will be
transferred to a park location and the system will initiate a company-wide
broadcast page for the mailbox owner.
NOTES ... The mailbox greeting must include instructions for dialing [7] to
access Park and Page. (This option is not available on all systems.)
This section allows you to set up the values for the VM messages used by
your system.
The most common message type and is typically the only option selected.
Allows callers to leave a voice recording for the called party. If mailboxes
using this COS wish to receive numeric page messages, then check the
Page item.
Allows callers to leave a numeric message.
Note that a single mailbox can store a combination of any or all message
types. Even mailboxes set for voice messages can be notified using a
numeric pager. This setting only applies to inbound messages, and not to
the notification type. If more than one type of message is selected, select
one as the default.
If the mailbox is set up to receive more than one type of message, and the
caller does not select a message type, this Default option will determine
which message type the system will record.
Leave this option set to NO if the mailbox owner should handle access to
different message type options in the mailbox greeting. Select this option
if you want the voice mail system to present the caller with a menu such as:
To leave a voice message, press [1]; To leave a page message, press [2].
This option determines the amount of time allocated to a message. After
the specified number of seconds has elapsed, the caller will be presented
with the normal Send Menu as if the caller had pressed a key to stop
recording. The recommended length is 120 seconds.
This option determines the maximum number of messages that can be
stored in a mailbox. When the number of messages in a mailbox exceeds
this parameter, the mailbox plays a message saying it is full. No further
messages will be taken until the number of messages in the mailbox is
reduced. A maximum of 50 messages is recommended.
The voice mail system can automatically delete messages that have been
stored longer than a specified amount of time. The recommended
retention period is 30 days by default; this can be extended or shortened,
depending on your specific needs.
Leave this option set to NO if you want the voice mail system to
automatically begin recording a voice message. When this is turned on, the
caller must first press a key for recording to begin.
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Select this option to activate the one-key urgent message send feature.
With this option turned on, if an outside caller presses [8] to end the
recording of a voice message, the message is marked urgent, sent, and the
caller proceeds to Last Options.
NOTE... The mailbox greeting must include instructions for dialing [8] for
urgent messages
Description
August 2005