Vodavi STARPLUS STSe Operation Manual page 478

C-12
Flash-Based Voice Mail
Resetting a Message Waiting Indicator
The System Administrator can reset the message waiting indicator (MWI) for a mailbox. When
this option is selected, the system checks the current status of any messages stored in the
mailbox. The system then dials the appropriate MWI "turn on" code if there are new
messages in the mailbox and the appropriate "turn off" code if there are no new messages in
the mailbox. This operation will re-synchronize the physical MWI with the mailbox message
status.
To reset an MWI:
1. Access the System Administrator Mailbox as described on
Options menu plays.
2. Press [2] to access mailbox administration.
3. After the prompt, enter the mailbox number for which you need to reset the MWI.
4. After the next prompt, press [5] to reset MWI. The system confirms that the request has
been processed and y
5. When you finish resetting MWI activities, you have three choices:
Press [1] through [9] to select another System Administrator task to perform.
Press [ ] to return to the system Main Customer Call Routing (CCR) Menu.
Press [ ] + [ ] to exit the system completely.
Auto Attendant Configuration
Using this option allows you to easily change the greeting a caller will hear on a given port
between the programmed Day/Night greeting and the programmed Temporary greeting.
This is useful when a Temporary greeting for something like a weather-related closing needs
to be activated from a remote location.
To change the Auto Attendant Configuration:
1. Access the System Administrator Mailbox as described on
Options menu plays.
2. Press [3] for Auto Attendant Configuration.
3. After the prompt, press [1] to select normal greeting or [2] to select temporary greeting.
4. After the prompt, press the appropriate port number to change [1] - [8]. Y
to the Administrator Options Menu in Step 1.
5. When you finish Auto Attendant Configuration activities, you have three choices:
Press [1] through [9] to select another System Administrator task to perform.
Press [ ] to return to the system Main Customer Call Routing (CCR) Menu.
Press [ ] + [ ] to exit the system completely.
STARPLUS STSe - Programming & Operations Manual
ou are returned to the Administrator Options Menu in Step 1.
Programming the Voice Mail System
page C-7. The Administrator
page C-7. The Administrator
ou are returned
August 2005