Voice Prompts - Vodavi STARPLUS STSe Operation Manual

Programming the Voice Mail System

Voice Prompts

The following table lists the voice prompts included with the voice mail system.
Number
100 Yo u h a ve a m e s s a g e to cal l .
101 En t e r t h e m a i l b ox n u m b e r o f t he p e r s o n you
a r e t r y i n g t o r e a c h . Pre s s [ 0 ] f o r t h e o p e ra t o r.
Pre s s [ * ] f o r t h e d i re c to r y.
102 Th e p e rs o n yo u h a ve tried to rea c h is n ot
a va il a b l e. Pl e a se le ave a m e s s ag e a f te r th e
to ne.
103 B e g in s p e ak i n g at t he ton e. Wh e n yo u a re
f in i s he d re co rd i n g, yo u m a y h an g u p or pre s s
an y ke y fo r m ore o ptio ns.
104 To s t a r t re co rd i n g p re s s [ 1 ] .
105 To s e n d m e s s a g e, p re s s [ 1 ] ; To p l a y m e s s a g e,
p r e s s [ 2 ] ; To ca n ce l m e s s a g e, p r e s s [ 3 ] ;
To a p p e n d m e s s a g e, p re s s [ 4 ] ; To re - re co rd
m e s s a g e, p re s s [ 5 ] .
106 En ter t he fi r s t f o ur cha ra c ter s of t he p e rs o n's
l a s t n a m e. For Q , p r e s s [ 7 ] . For Z , p r e s s [ 9 ] .
107 E n t e r t h e e x t e n s i o n n u m b e r o f t h e p e r s o n yo u
are tr yin g to reac h. Fo r the co mp an y direc tor y
p r e s s [ * ] . To r e a c h a n o p e ra t o r, p r e s s [ 0 ] .
108 Yo u h a ve a ca l l .
109 Cal l f o r . ..
110 W h o m a y I s a y i s ca l l in g ?
111 Pl e a s e h o l d w h i le I t ra n s f e r yo u to . ..
112 Pl e a s e h o l d. We a p p re c ia te yo u r p a t i e n ce . . .
113
to Pl e a s e co n t i n u e to h o l d. . .
121
STARPLUS STSe - Programming & Operations Manual
Table D-2: Hard Drive-based Default System Prompts
Prompt
Hard Drive-Based Voice Mail
Description
Preamble prompt that plays
in front of a numeric page.
Presents the Voice Mail
instructions prompt.
First system greeting, plays if
selected in COS.
Second system greeting,
plays if selected in COS.
Replaces the Record Start Key
prompt.
Replaces the record option
prompt.
Asks for lookup digits in
directory.
Provides auto attendant
instructions.
Announces that an
extension has a call.
Announces a call for a
specific extension.
Asks caller to say their name.
Tells callers they will be
transferred.
First prompt played when
system must place a caller
on hold, if selected in COS.
NOTE ... By default, this prompt
is not active on the system.
Hold file(s) played when
system must place a caller
on hold, if selected in COS.
D-43
Filename
VOPGPRE.VOX
VMINSTR.VOX
VMSYSGRT.VOX
VMSYSGR2.VOX
VMRECKEY.VOX
VMRECOPT.VOX
DIRGETDI.VOX
AAINSTR.VOX
AAHVCALL.VOX
AACALLFO.VOX
AASCNASK.VOX
AAXFRMSG.VOX
AAHOLD.0
AAHOLD.1
through
AAHOLD.9
August 2005