Matrix Telecom SARVAM UMG System Manual page 628

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How to use Call Hold

You are in speech with party A.

To put your call with A on hold, dial *1

A is put on hold. You get dial tone for 7 seconds, followed by error tone.

To retrieve the call you put on hold, dial *1 again during dial tone or during error tone.

You will be in speech with A.

If you disconnect the call during dial tone, your call with party A will be also disconnected.

If you disconnect during error tone, you will get ring back. When answered, call will be disconnected.

Matrix SARVAM UMG System Manual

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