PIN Authentication
PIN Authentication is a necessary security feature to restrict access to the system and prevent possible misuse of
the resources.
You can use PIN Authentication on the Source Port to establish the identity of callers before their call is processed
by SARVAM UMG.
PIN Authentication can be used on the Source Port only if the incoming call routing for the Source Port is set to
Route calls After Answering the Call and Collecting the Digits.
To be able to use PIN Authentication, this feature must be enabled on the Source Port and the PIN Authentication
table must be configured.
The PIN Authentication table stores upto 500 PIN Numbers and their corresponding authentication Passwords.
When you enable PIN Authentication on the Source Port, SARVAM UMG answers the incoming call on the port and
plays the prompt tone. It waits for the caller to dial the PIN Number and the Password. It collects the digits dialed by
the caller and matches them with the PIN Authentication table.
When a match is found in the table, SARVAM UMG authenticates the caller and allows the call to be processed.
If the digits dialed by the caller do not match with any entry in this table, SARVAM UMG allows the caller to
make two more attempts to dial a valid PIN Number and Password. If the caller fails to dial the correct PIN and
Password in all the attempts, the system disconnects the call.
Configuring PIN Authentication
To use this feature, you must enable PIN Authentication on the desired — FXO Ports, SIP Trunks, Mobile Ports,
BRI Ports (Terminal) and T1E1 Ports (Terminal) — and configure the PIN Authentication Table.
To configure PIN Authentication table,
•
Click the Advanced Settings link to expand.
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Matrix SARVAM UMG System Manual
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