Matrix Telecom SARVAM UMG Quick Start Manual

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SARVAM UMG
Quick Start

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Summary of Contents for Matrix Telecom SARVAM UMG

  • Page 1 SARVAM UMG Quick Start...
  • Page 2 SARVAM UMG The Universal Media Gateway Quick Start...
  • Page 3 Documentation Disclaimer Matrix Comsec reserves the right to make changes in the design or components of the product as engineering and manufacturing may warrant. Specifications are subject to change without notice. This is a general documentation for the product. The product may not support all the features and facilities described in the documentation.
  • Page 4: Table Of Contents

    Contents Overview of SARVAM UMG ................1 About the Product ....................1 Introduction ....................2 Hardware Overview ................... 2 Installing ETERNITY GENX ................5 Before you Start ....................5 Installing the VOCODER Module ..............7 Removing the VOCODER Module ..............10 Installing SLT and CO Cards ................
  • Page 5: Overview Of Sarvam Umg

    The SARVAM UMG is the Universal Media Gateway Application that runs on the ETERNITY GENX Platform. You need to purchase the SARVAM UMG SME License to use the platform as the Gateway. The platform refers to an entity that includes the entire assembly of cards and the hardware enclosure.
  • Page 6: Introduction

    Introduction Thank you for choosing the Matrix SARVAM UMG! This Quick Start is meant to help you setup the SARVAM UMG and use the basic features. For detailed description of the installation, advanced configuration and feature description, please https://www.matrixtelesol.com/ refer to the SARVAM UMG System Manual. To download, click product-manuals.html...
  • Page 7 The fixed slots are occupied by specific cards — Power Supply Card and the CPU Card. These are fixed and cannot be changed. Whereas, you can install any of the various cards in the universal slots. The following cards types are supported by SARVAM UMG in the universal slots: Card Type Description...
  • Page 8 Card Type Description BRI interface (TE/NT) to connect BRI lines T1E1PRI T1E1 interface to connect T1 and E1 lines Matrix SARVAM UMG Quick Start...
  • Page 9: Installing Eternity Genx

    Before you begin the installation of the ETERNITY GENX, make sure that the required telecom wiring has been done and you have the following items ready: • SARVAM UMG SME License. • A Main Distribution Frame (MDF). • A suitable location to install the Main Distribution Frame and the ETERNITY GENX platform. If you want to install the mobile card, make sure the place you select has sufficient signal strength.
  • Page 10 ETERNITY GENX DC with factory fitted DC Power Supply and CPU cards. 2. Supplied with ETERNITY GENX AC. 3. Supplied with ETERNITY GENX DC. • Place the system at the location you have selected. • To install the ETERNITY GENX Cards, Matrix SARVAM UMG Quick Start...
  • Page 11: Installing The Vocoder Module

    However, during the Demo period, the number of Vocoder channels supported will be equal to the total number of channels available in the Vocoder module/s installed in the System. To install, • Unpack the NX DBM VOCODER64 Module. Matrix SARVAM UMG Quick Start...
  • Page 12 PCB part of the card as this could cause Electrostatic Discharge (ESD) and may damage the hardware. • The NX DBM VOCODER64 Module is to be mounted on the CPU board. Latch Connector • Locate the PCI Connector and PCI Latch on the main-board. Matrix SARVAM UMG Quick Start...
  • Page 13 • Press the Module with a finger to fix the latches perfectly into the mounting holes. Make sure you do not touch the PCB area of the module except the yellow line provided for grounding at the front end of the module. Do not apply excessive pressure. Matrix SARVAM UMG Quick Start...
  • Page 14: Removing The Vocoder Module

    • Locate the NX DBM VOCODER64 Module you want to remove from the CPU Card. NX DBM VOCODER64 Module • Press both the latches together. Make sure you support the base of the latches from behind with your thumbs. Matrix SARVAM UMG Quick Start...
  • Page 15: Installing Slt And Co Cards

    • Connect Two Wire Trunk (Analog Trunk) lines to the CO ports over the MDF. The CO Card supports Power Fail Transfer (PFT). Refer to the topic Power Fail Transfer in the SARVAM UMG System Manual for details. Matrix SARVAM UMG Quick Start...
  • Page 16: Installing The Bri Card

    When the BRI Port is configured in NT mode. When the BRI Port is configured in TE mode and connected in a Point-to-Point configuration as shown in figure 1. BRI Line ISDN Network 100 ETERNITY GENX Matrix SARVAM UMG Quick Start...
  • Page 17 BRI-NT Port from the ETERNITY GENX. Power can be fed through Tx and Rx wires or through a separate pair of wires. To Feed Power, you must access the Web-based configuration tool, Jeeves. Matrix SARVAM UMG Quick Start...
  • Page 18 • Use the cable supplied for each connector on the BRI card to connect the BRI Ports to the NT1 device supplied by your ISDN service provider. See the tables below for configuration and pinout details. Configuration of the U interface (RJ-45) on NT1 Pin Number Pin Details Matrix SARVAM UMG Quick Start...
  • Page 19 Blue RX_B Blue-White TX_B Green VOUT- Brown-White VOUT+ Brown Pin details of BRI Port in NT Mode Pin Number Signal Color Orange-White Orange RX-A Green-White TX_A Blue TX_B Blue-White RX_B Green VOUT- Brown-White VOUT+ Brown Matrix SARVAM UMG Quick Start...
  • Page 20 LED will be turned OFF. It will remain OFF until the next com- mand is received. When the next command is received it will be turned Green/Red ON again. This process continues. b. Same as above note. Matrix SARVAM UMG Quick Start...
  • Page 21: Installing Mobile Card

    SIM Hot-swap is supported for ETERNITY GE CARD GSM4, ETERNITY GE CARD GSM4 3G having hardware design V2R2, CPLD Version Revision V2R2 and PCB Version Revision V2R1 and later and ETERNITY GE CARD GSM4 4G. Matrix SARVAM UMG Quick Start...
  • Page 22 • Insert the SIM card (contact facing down) into the SIM holders on the GSM card in the same way as illustrated above. • Now, insert the Mobile card in any of the free Universal slots. Matrix SARVAM UMG Quick Start...
  • Page 23 The Mobile cards with SIM Hot - swap are designed keeping in mind the Standard Nano SIM size. In case, you face any issues due to the SIM size, contact your respective Service Provider for assistance. Matrix SARVAM UMG Quick Start...
  • Page 24 200ms On-200ms Off- 200ms On-2000ms Off (3 Blinks) SIM Absent Orange 200ms On-200ms Off- 200ms On- 2400ms Off (2 Blinks) Network Link Down (absence of Orange 200 ms On-2800 ms Off (1 Blink) GSM Network) Matrix SARVAM UMG Quick Start...
  • Page 25: Installing The T1E1Pri Card

    CRC4 Alarm Green 100 ms On - 100 ms Off BFA Alarm 500 ms On - 500 ms Off LOS Alarm Continuous On LED2 Pattern: Port Status Color Cadence Layer 1 established successfully Green Continuous On Matrix SARVAM UMG Quick Start...
  • Page 26 500 ms On - 500 ms Off AIS Alarm 100 ms On - 100 ms Off LOS Alarm Continuous On LED2 Pattern: Port Status Color Cadence Layer 1 established successfully Green Continuous On RAI or LOS Alarm Continuous On Matrix SARVAM UMG Quick Start...
  • Page 27 Port Disable Mode LED1 Pattern: Port Status Color Cadence Port Disable Continuous On LED2 Pattern: Port Status Color Cadence Port Disable Matrix SARVAM UMG Quick Start...
  • Page 28: Switching On The System

    Reset Cycle on ETERNITY GENX • On completion of the initialization, LED L1 will be turned ON Green continuously and LED L2 will be turned ON Green for 1 sec and OFF for 1 sec. Matrix SARVAM UMG Quick Start...
  • Page 29: Configuring Eternity Genx

    Subnet. The default IP Address of the LAN Port is: 192.168.2.100 The default Subnet Mask of the LAN Port is: 255.255.255.000 Change the Subnet of the computer, if necessary. Matrix SARVAM UMG Quick Start...
  • Page 30 • In Login Password, enter 1234, the default Password. • Click the Login button. • On successful login, the Home page of Jeeves opens. The left navigation bar displays the links — Application Selection, License Information, Status, Firmware Management and Debug. Matrix SARVAM UMG Quick Start...
  • Page 31 • Keep the check box disabled only if you want to select the application to be run on the ETERNITY GENX platform every time the system restarts. Default: Disabled. • Now, click on the Next button, you will be redirected to the SARVAM UMG Application. Matrix SARVAM UMG Quick Start...
  • Page 32: Configuring Sarvam Umg

    Before you start configuring the system, if you wish to download the SARVAM UMG System Manual, SARVAM UMG User Card, you can click or scan the QR Code present on the login page of Jeeves. Matrix SARVAM UMG Quick Start...
  • Page 33 •Keep the password secret. •Select a complex password that cannot be easily guessed. •Change the password regularly. For instructions, see the topic ‘Login Password’ in the System Manual. On successful login, the Home page of Jeeves opens. Matrix SARVAM UMG Quick Start...
  • Page 34: Activating License Key

    Status allows you to view the system details and the status of all the ports. Activating License Key You must activate the SARVAM UMG SME License to run ETERNITY GENX as the Universal Media Gateway. Instructions for Matrix Channel Partners Your license voucher may be a paper or a PDF (protected) file.
  • Page 35 • Note down or copy the current License Key on this page. You can view the features and functions that are currently available to you under Service Profile. • Keep your Current License Key and the License Voucher ready. Matrix SARVAM UMG Quick Start...
  • Page 36 Open a new window on your browser. Enter http://www.matrixcomsec.com/MatrixLicense • in the address bar. • Click Login to Access. The Login to Access page will open. • Matrix SARVAM UMG Quick Start...
  • Page 37 • As Product Family, select the option SAPEX. • In the field Current License Key, paste or type the current product license key you noted from the License Management page of Jeeves. Click View button. • Matrix SARVAM UMG Quick Start...
  • Page 38 When ETERNITY GENX is used as the Universal Media Gateway, only UMG and Vocoder Channels Licenses are applicable. Other licenses are applicable when you run the ETERNITY GENX as the Unified Communication Server. The License Activation page opens. Matrix SARVAM UMG Quick Start...
  • Page 39 In the License PIN field on this page, enter the License PIN from the Voucher. • Matrix SARVAM UMG Quick Start...
  • Page 40 • Click the Activate button and wait for a few seconds, as the activation is initiated. On successful activation, the confirmation message will appear on your screen along with the activation date and time. Matrix SARVAM UMG Quick Start...
  • Page 41 • Note down or copy the New License Key generated on this page. • Go back to the Jeeves window (or log in as System Engineer again, if your session has ended). Matrix SARVAM UMG Quick Start...
  • Page 42 Under Advanced Settings, click License Management. • • Paste or enter the new License Key generated in the field Enter License Key. • Click Submit button. Matrix SARVAM UMG Quick Start...
  • Page 43 To activate your License, you would need the License Voucher containing the 16-digit License PIN. Contact your Dealer/Distributor in this regard. Your License Voucher may be a paper or a protected PDF file. • Open Jeeves. • Log in as System Engineer. Matrix SARVAM UMG Quick Start...
  • Page 44 • Send your Current License Key and the License PIN (on the Voucher) to the Matrix License Support Centre. • You will receive a new License Key. • Open Jeeves again. • Log in as System Engineer. Matrix SARVAM UMG Quick Start...
  • Page 45 • Under Advanced Settings, click License Management. • Enter the New License Key you obtained from Matrix in the field Enter License Key. • Click the Submit button. Matrix SARVAM UMG Quick Start...
  • Page 46 If you do not have the license for the SARVAM UMG Application and you do not start the Demo Period, the system will allow configuring and making of calls, but the connected calls from any port will be disconnected after 60 seconds.
  • Page 47: Appendix

    Used for connecting the Ethernet cable into LAN Port to connect RJ45 to a PC or a LAN Switch. Used for connecting the Ethernet cable into WAN Port to connect RJ45 to a Broadband Router/Modem. For future use DB-9 For future use Matrix SARVAM UMG Quick Start...
  • Page 48 ETERNITY GE SLT8 Matrix SARVAM UMG Quick Start...
  • Page 49 Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) RJ45-4 Blue - (Blue & White) Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) Matrix SARVAM UMG Quick Start...
  • Page 50 Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) RJ45-6 Blue - (Blue & White) Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) Matrix SARVAM UMG Quick Start...
  • Page 51 Green - (Green & White) Brown - (Brown & White) RJ45-2 Blue - (Blue & White) Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) RJ45-3 Unused RJ45-4 Unused Matrix SARVAM UMG Quick Start...
  • Page 52 Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) RJ45- Blue - (Blue & White) Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) Matrix SARVAM UMG Quick Start...
  • Page 53 Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) RJ45-5 Blue - (Blue & White) Orange - (Orange & White) RJ45- Blue - (Blue & White) Orange - (Orange & White) Matrix SARVAM UMG Quick Start...
  • Page 54 MATRIX COMSEC Head Office 394-GIDC, Makarpura, Vadodara - 390010, India. Ph: (+91)1800-258-7747 E-mail: Customer.Care@MatrixComSec.com www.MatrixTeleSol.com...

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