Message Wait Indication On Sip Trunks - Matrix Telecom SARVAM UMG System Manual

Message Wait Indication on SIP Trunks

SARVAM UMG supports Message Wait Indication (MWI) on SIP Trunks for Voicemail service subscribed from
ITSPs.
If you have subscribed Voicemail service from the ITSP of a SIP Trunk, you can subscribe Message Wait Indication
for that SIP Trunk to get notification for new messages in your mailbox on the phone connected to an FXS Port.
You can retrieve messages from the phone connected to the FXS Port by dialing an access code. See
Retrieve Messages" at the end of this topic.
You can also view the status of MWI on the SIP Trunks Status page on Jeeves. See
Message Wait Indication"
To be able to use Message Wait Indication (MWI) for the voicemail service of the ITSP, you must configure the
following parameters on the SIP Trunk and FXS Port:
On the SIP Trunk,
• Enable Subscribe for MWI check box.
• Configure the Message Retrieval Number provided to you by your ITSP. This number is used for retrieval
of voicemail on the SIP Trunk. The Message Retrieval Number may consist of a maximum of 24
characters. Valid range is 0 to 9, * and # are allowed. Default: Blank.
• Configure the Authentication ID and Authentication Password provided by your ITSP. Default: Blank.
• In Send Message Notification on, select the FXS Port on which Message Wait Indication is to be sent
whenever there is a new message on the SIP Trunk. Default: FXS Port 1.
• Assign the FXS Port on which you want to receive MWI notification from the SIP Trunk, as the destination
port to Send MWI Notification on. Whenever a new message arrives in the mailbox of the SIP Trunk,
SARVAM UMG gives notification to the FXS Port you have selected as destination, according to the type
of Message Wait Notification you have selected on the FXS Port.
• If you have completed the configuration of SIP Trunk-1, click Submit to save settings.
On the FXS Port selected as Destination for MWI,
• If you have subscribed to Message Wait Indication for the voicemail service from your ITSP, and have
selected this FXS Port as the destination for receiving Message Wait Indication
desired type of Message Wait Notification from the following options.
• Select Stuttered Dial Tone, if you want new message indication in the form of a stuttered dial tone,
whenever the user picks up the phone connected to the FXS Port.
• Select LED Lamp (HV), if the phone connected to the FXS Port is equipped with a 'Message Wait'
lamp and you want new messages to be indicated on this LED lamp using High Voltage.
25. You have selected the number of this FXS Port for the Send Message Notification on parameter, under MWI Parameters you con-
figured on the SIP Trunk.
Matrix SARVAM UMG System Manual
later in this topic.
"How to
"How to view Status of
25
, you may select the
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