Conference - Matrix Telecom SARVAM UMG System Manual

Conference

Three-party Conference, also referred to as Three-Way Calling, is a telephone call, in which you can have two other
persons participate in the call.
The maximum number of three-party conferences supported by SARVAM UMG is 4.
You can initiate a conference by calling the first person, and then put the first person on hold to call the second
person. You can also include another person when you in the middle of speech with a person.
The parties to a conference can be:
• Two outgoing calls
• Two incoming calls
• One outgoing call and one incoming call.
• A 3-Party Conference can be converted to Call Toggle by dialing Call Toggle (Call Split) access code
Flash-#2.User will be connected to one of the parties and the other party goes on hold.
• During conference, if user dials Flash, user will be in speech with last held party and the other party will
go on hold.
• Conference is not allowed to the FXS Port, which is already in conference.
• Conference can be initiated only from the FXS Ports. To add a SIP party to a conference the PCM
Companding Type selected on the Region page and the Vocoder selected on SIP should be same.
Configuring Conference
To use this feature, Conference must be enabled in the Class of Service of the FXS Port. For instructions, see
"FXS Port" under Basic Settings.
How to use Conference
• Lift handset.
• Dial the number of party A.
• When A answers the call, dial Flash.
• Party A is put on hold, and you will hear feature tone.
• Now, dial the number of party B.
• When B answers the call and you are in speech with B, dial Flash-#8.
• Three-way speech will be established between you, party A and party B.
• Replace the handset at the end of your conversation.
603 Matrix SARVAM UMG System Manual