Call Toggle - Matrix Telecom SARVAM UMG System Manual

Call Toggle

Call Toggle (Call Split) allows you to have two simultaneous telephone conversations, talking to two people
alternately.
The parties for Call Toggle can be:
• Two outgoing calls
• Two incoming calls
• One outgoing call and one incoming call.
You must dial the Call Toggle Access Code to switch between the held call and the active call. You can use Call
Toggle only when there are two held calls on the FXS Port.
Configuring Call Toggle
To use this feature, Call Toggle must be enabled in the Class of Service of the FXS Port, see
Basic Settings.
How to Toggle between calls
• You are in speech with A and you want to talk to B.
• Dial Flash, A is put on hold. You get feature tone.
• Dial the number of B. When B answers the call, you are in speech with B.
• To talk to A, dial Flash-#2.
• You are in speech with A and B is put on hold.
• To talk to B, dial Flash-#2 again.
• You are in speech with B. A is put on hold.
• This way, you can talk alternately to A and B, by dialing Flash-#2 again.
• When toggling between calls, you can disconnect the call you are currently in speech with, by going
On-hook.
• You can also use Call Toggle (Call Split) during a Conference call.
595
"FXS Port"
Matrix SARVAM UMG System Manual
under