Making A Second Call - Matrix Telecom SARVAM UMG System Manual

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Making a Second Call

You can make a second call, by putting the current call on hold.

Configuring Making a Second Call

To use this feature, Call Hold must be enabled in the Class of Service of the FXS Port. For instructions, see

under Basic Settings.

How to make a Second Call

You are in speech with party A.

You want to talk to party B.

Dial Flash to put party A on Hold.

You get feature tone.

Dial the number of the desired party B.

When party B answers the call, you are in speech with party B.

Making a second call feature can also be used with other features such as Call Transfer-Attended, Call

Toggle and 3-Party Conference.

For example, after making a second call, you can toggle between the first and the second call using the

Call Toggle access code; you can also conduct a Conference with both parties, by dialing the

Conference access code.

Matrix SARVAM UMG System Manual

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