Call Detail Records (Cdr) - Matrix Telecom SARVAM UMG System Manual

Call Detail Records (CDR)

SARVAM UMG enables you to generate reports of Call Detail Records of calls using various filters such as:
• The port from which the calls originate (Source Port)
• The port on which the calls terminate (Destination Port)
• Calls made on particular dates
• Calls made at a particular time
• Calls of a certain duration
• Calls of certain Called Party Numbers
• Calls of certain Calling Party Numbers
• Calls made with PIN Authentication
• Calls made without PIN Authentication
You can set the different filters as required and generate Call Detail Record Report. The reports can be used for
analyzing the call records for different purposes like cost savings, productivity enhancement, security and privacy.
The system stores records of matured calls only and it generates reports only of the filters that are set. For
example, if you have not enabled the filter for Calls Originated from SIP Trunks, the system will not generate report
for calls originated from SIP Trunks.
SARVAM UMG supports upto 2000 call record entries and these entries are stored using the First In First Out
(FIFO) method. Call records remain stored even when the system is set to default or the Firmware is upgraded.
Call records can be cleared manually or downloaded at any time.
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