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8.
ERROR CODE AND TROUBLESHOOTING
8.1
General Descriptions
This chapter explains the procedures for solving troubles occurring in the equipment.
When a trouble occurs, check if an error code is displayed on the LCD screen of the control panel first.
If displayed, refer to "8.2Error Code List" to figure out the classification and contents of the error, and
then refer to "8.3Diagnosis and Prescription for Each Error Code" to remove its cause.
If not displayed and the equipment does not operate properly or images are not printed properly, refer
to "8.4Troubleshooting for the Image" to remove its cause.
The cause of a trouble in the equipment may be a minor failure. Check the items below first.
1. Is there any problem with the power cable?
* Check if the power cable is inserted securely. When it is almost removed or not inserted securely,
power voltage may become unstable, causing a trouble in the equipment.
2. Are the connectors connected securely?
* Reconnect them securely. Even if they are apparently inserted, there may be a contact failure.
Carefully check if the connection is secured especially after the disassembly or replacement of
parts.
Notes:
If unusual odor is detected or if smoke or fire comes out of the equipment, immediately turn the
power OFF.
Even in the cases other than the above, fully observe safety precautions.
If any PC board or HDD shall be replaced, refer to
Replacing PC Boards and HDD".
© 2012 OKI DATA CORPORATION All rights reserved
P. 9-6 "9.2 Precautions and Procedures for
ERROR CODE AND TROUBLESHOOTING
8 - 1
ES9160 MFP / ES9170 MFP
8
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