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[ 3 ] Electronic Filing related error
[2B10] No applicable job error in Job control module
[2B11] JOB status abnormality
[2B20] File library function error
[2B30] Insufficient disk space in BOX partition
[2BC0] Fatal failure occurred
[2BC1] System management module resource acquiring failure
Classification
Electronic Filing related error
Check item
Setting
Replace parts
SYS board
[2B21] Exceeding file capacity
Classification
Electronic Filing related error
Check item
Setting
[2B31] Status of specified Electronic Filing or folder is undefined or being created/deleted
Classification
Electronic Filing related error
Check item
Setting
[2B32] Electronic Filing printing failure: Specified document can not be printed because of
client's access (being edited, etc.)
Classification
Electronic Filing related error
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
•
Erase some data in the Electronic Filing or the shared
folder and perform the job in error again (in case of
[2B30]).
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
Check that there is no other job in progress, and format
the HDD with [5] + [C] + [START].
•
If the recovery is still not completed, replace the SYS
board.
•
Reset and extend the "Maximum send to E-mail/Internet
FAX size" or reduce the number of pages and perform the
job again.
•
Check if the specified Electronic Filing or folder exists. (If
no, this error would not occur.)
•
Delete the specified Electronic Filing or folder.
•
Perform the job in error again.
•
If the specified box/folder cannot be deleted, initialize the
Electronic Filing with [5] + [C] + [START].
8 - 200
Error item
Measures
Remarks
Error item
Measures
Error item
Measures
Error item
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