Check item
Setting
[3C70] Power failure error
Classification
E-mail reception related error
Check item
Setting
[3C90] OffRamp Fax transmission disable error
Classification
E-mail reception related error
Check item
Setting
[3D10] Destination address error
Classification
E-mail reception related error
Check item
Setting
[3D20] Offramp destination limitation error
Classification
E-mail reception related error
Check item
Setting
[3D30] FAX board error
Classification
E-mail reception related error
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
•
These errors occur when the FAX number of the offramp
destination is not on the Address Book.
•
Check if the FAX number of the offramp destination is
correctly entered or the number has not been changed.
Power failure error
•
Check if the mail is recovered after turning ON the power
again.
•
Request the sender to retransmit the mail if it is not
recovered.
OffRamp Fax transmission disable error
•
OffRamp Fax transmission disable error has been
detected in the received mail.
•
Confirm if the Fax Send Function of MFP setting is disable
or not.
Destination address error
•
Check if the setting of the server or DNS is correct.
Correct if any of the setting is incorrect.
•
When the content of the setting is correct, confirm the
sender if the destination is correct.
Offramp destination limitation error
•
Inform the sender that the transfer of the FAX data over 40
is not supported.
FAX board error
8 - 222
Measures
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Measures
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Measures
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Measures
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Measures
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