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[EA25] Stack exit motor (M5) abnormality
Classification
Paper jam in finisher section
MJ-1032
Probable cause
Stack exit motor (M5) abnormality
Faulty cables and connectors
Finisher control PC board (FIN)
abnormality
[EA2E, EA31] Transport jam in Finisher
Classification
Paper jam in finisher section
MJ-1032
Probable cause
Entrance path sensor (S19)
abnormality
Middle path sensor (S7)
abnormality
Sub-path sensor (S8)
abnormality
Faulty cables and connectors
Finisher control PC board
(FIN) abnormality
[EA31] Transport path paper remaining jam
Classification
Paper jam in finisher section
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Error content
Paper transport jam in the Finisher
Checking and measures
Check if the electrical continuity of the coil is normal. If electricity is not
conducted, replace the motor.
Check if the electrical continuity between the connector terminals is normal.
If electricity is not conducted, replace the connectors. (Finisher control PC
board (FIN): CN14)
If the error still occurs after replacing the motor, sensor and connectors,
exchange the finisher control PC board (FIN).
Error content
Paper transport remaining jam in the Finisher
Checking and measures
Measure the voltage on TP86 on the finisher control PC board
(FIN). Then check that the measured voltage is 1V or lower when
not shielded and within the range of 3.3V±5% when shielded. If the
voltage does not fall within the range mentioned, replace the
sensor.
Measure the voltage on TP84 on the finisher control PC board
(FIN). Then check that the measured voltage is 1V or lower when
not shielded and within the range of 3.3V
±
5% when shielded. If the voltage does not fall within the range
mentioned, replace the sensor.
Measure the voltage on TP85 on the finisher control PC board
(FIN). Then check that the measured voltage is 1V or lower when
not shielded and within the range of 3.3V
±
5% when shielded. If the voltage does not fall within the range
mentioned, replace the sensor.
Check if the electrical continuity between the connector terminals is
normal. If electricity is not conducted, replace the connector.
(Finisher control PC board (FIN): CN6, CN22)
If the error still occurs after replacing the sensor and the connector,
exchange the finisher control PC board (FIN).
Error content
Transport path paper remaining jam
8 - 93
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8
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