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Proce
Check item
dure
2
Is the JSP feed sensor
working?
(Perform the input check
in the test mode: 03-
[FAX]ON/[3]/[D])
3
Replacing board
Parts to be replaced
JSP feed sensor
JSP board
LGC board
[ 3 ] Offset tray jam
[E960] Jam not reaching the OCT feed sensor
[E961] Stop jam at the OCT feed sensor
Classification
Offset tray jam
Proce
Check item
dure
1
Open the OCT cover. Is
there any paper on the
transport path?
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
Result
Yes
No
•
Check if the connector of the JSP feed
sensor is disconnected.
•
Check if either of the connectors CN260 or
CN262 on the JSP board is disconnected.
•
Check if the connector CN302 on the LGC
board is disconnected.
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor patterns on the JSP
board and LGC board are short circuited or
open circuited.
•
Replace the JSP feed sensor.
•
Replace the JSP board.
•
Replace the LGC board.
•
Replace the JSP board.
•
Replace the LGC board.
Jam not reaching the offset tray transport sensor
Stop jam at the offset tray transport sensor
Result
Yes
Remove the paper.
No
8 - 84
Measure
Remark
Error content
Measure
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Step
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Step
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