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[ 4 ] Remote scanning related error
[2A20] System management module resource acquiring failure
Classification
Remote scanning related error
Check item
Setting
[2A31] Disabled WS Scan
Classification
Remote scanning related error
Check item
Setting
[2A40] System error
Classification
Remote scanning related error
Check item
Setting
[2A51] Power failure
Classification
Remote scanning related error
Check item
Setting
[2A60] WS Scan user authentication failure
Classification
Remote scanning related error
Check item
Setting
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•
Retry the job in error.
•
If the error still occurs, turn the power OFF and then back
ON, then retry the job in error.
A job is performed while WS Scan function is disabled.
Check if WS Scan (Web Scanning Services) function is
disabled on the TopAccess screen. If it is disabled, enable it.
•
Turn the power OFF and then back ON, then retry the job
in error.
•
Check if the power supply voltage is inconstant.
WS Scan for job authentication failed.
•
When "1" (TTEC's WIA driver) is set for 08-9749 and also
Windows Fax&Scan is used Check if the user name that
you used to log in Windows is a name registered as a
user.
•
When MFP panel or EWB Scan is used Check if the login
user name is a name registered as a user.
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Error item
Measures
Error item
Measures
Error item
Measures
Error item
Measures
Error item
Measures
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8
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