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[E930] Paper not reaching the bridge unit transport sensor-2
[E940] Paper stopping at the bridge unit transport sensor-2
Classification
Finisher jam (Bridge unit)
Proce
Check item
dure
1
Bridge unit
2
Is the bridge unit transport
sensor-2 working?
(Perform the input check :
03-[FAX]OFF/[3]/[G]) / 03-
[FAX]OFF/[4]/[G])
3
Does the transport roller of
the bridge unit work when
the fuser motor is rotated?
(Perform the output check:
03-113/163)
Parts to be replaced
Bridge unit transport sensor-2
LGC board
[ 2 ] Job separator jam
[E950] Jam not reaching the JSP feed sensor
[E951] Stop jam at the JSP feed sensor
Classification
Job separator jam
Proce
Check item
dure
1
Open the JSP cover. Is
there any paper on the
transport path?
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Error content
Paper not reaching the bridge unit transport sensor-2
Paper stopping at the bridge unit transport sensor-2
Result
Check if there is any paper in the bridge unit
and remove it if there is.
Yes
No
1. Check if the connector CN334 on the LGC
board is disconnected from the bridge unit
transport sensor-2 (exit sensor) or the
harnesses are open circuited. Check if the
connector J523 of the bridge unit is
disconnected. Correct if any.
2. Replace the bridge unit transport sensor-2.
3. Replace the LGC board.
Yes
Check if the rollers in the exit roller, the
pressure spring and the bridge unit are worn
out.
No
Check the drive system of the equipment and
bridge unit.
Error content
Jam not reaching the job separator transport sensor
Stop jam at the job separator transport sensor
Result
Yes
Remove the paper.
No
8 - 83
Measure
Remark
Measure
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
Next
Step
2
3
8
Next
Step
2
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