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[E220] Paper fed from the lower drawer not reaching the 1st transport sensor
[E310] Paper fed from the PFP upper drawer not reaching the 1st transport sensor
[E340] Paper fed from the PFP lower drawer not reaching the 1st transport sensor
[E3D0] Paper fed from the LCF not reaching the 1st transport sensor
Classification
Paper transport jam
Proce
Check item
dure
1
Open the Automatic
duplexing unit. Is there
paper in front of the 1st
transport sensor?
2
Is the 1st transport sensor
working?
(Perform the input check
in the test mode: 03-
[FAX]OFF/[6]/[A])
3
Are the (high-speed/low-
speed) transport clutches
working?
(Perform the output check
in the test mode: 03-203,
205)
4
Feed roller
Separation roller
Pickup roller
Transfer roller
Parts to be replaced
1st transport sensor
LGC board
Feed roller
Separation roller
Pickup roller
Transwfer roller
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
Jam not reaching the 1st transport sensor
Result
Yes
Remove the paper.
No
Yes
No
•
Check if the connector of the 1st transport
sensor is disconnected.
•
Check if the connector CN316 on the LGC
board is disconnected.
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor pattern on the LGC
board is short circuited or open circuited.
•
Replace the 1st transport sensor.
•
Replace the LGC board.
Yes
No
•
Check if the connectors of the (high-speed/
low-speed) transport clutches are
disconnected.
•
Check if the connector CN316 on the LGC
board is disconnected.
•
Check if the connector pins are
disconnected and the harnesses are open
circuited.
•
Check if the conductor pattern on the LGC
board is short circuited or open circuited.
•
Replace the (high-speed/low-speed)
transport clutches.
•
Replace the LGC board.
•
Check the condition of the feed roller,
separation roller and pickup roller of each
paper source, and replace them if they are
worn out.
•
Check the transport roller. Replace it if it is
worn out.
8 - 44
Error content
Measure
Remark
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