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Check item
Setting
[F124] Language DB damage error
Classification
Other service call
Check item
Setting
[F130] Invalid MAC address
Classification
Other service call
Check Item
Setting
[F200] Data Overwrite option (GP-1070) disabled
Classification
Other service call
Check Item
Setting
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Delete the log in the following procedure:[5] + [C] + [START]
→ 4. Initialize database → 2. Log database (jobs and
messages) (Note that all job and message logs will be
deleted.)
Login after the startup fails in any starting mode because
language management database is corrupted.
Delete the journal file : [5] + [C] + [START] -> 4. Initialize DB -
> 3. Language DB
If the recovery is still not completed, reinstall the master data
and application program.
P. 11-9 "11.2.1 Master data/System ROM/Engine ROM/
Scanner ROM / RADF ROM"
Invalid MAC address
Compare the serial number of the equipment with a number
displayed with 08-9601. If they are different, enter the correct
serial number at 08-9601, 08-9083.
Data Overwrite option (GP-1070) disabled
Perform firmware installation (all firmware: OS, HDD, SYS,
PFC Firmware, Engine Main Firmware, and Scanner
Firmware) with the USB media.
* When the function of the Data Overwrite option (GP-
1070) is deleted from the equipment, the service call
"F200" occurs.
Perform 08-3840 to install the Data Overwrite Enabler (GP-
1070).
* If F200 occurs while High ("3") is set for the security
level (08-8911), it cannot be released by installing the
firmware using the USB media. Install the Data
Overwrite Enabler (GP-1070) by 08-3840.
8 - 187
Measures
Error item
Measures
Contents
Measure
Contents
Measure
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8
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