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[EA10, EA20] 1st transport motor (M8) fault/ 2nd transport motor (M4) fault
Classification
Finisher jam
(Finisher section)
MJ-1032
Probable cause
1st transport motor (M8)
abnormality
Faulty cables and connectors
2nd transport motor (M4)
abnormality
Faulty cables and connectors
Finisher control PC board
(FIN) abnormality
[EA10, EA20] Transport motor-1 (M1) fault/ Transport motor-2 (M2) fault
Classification
Finisher jam
(Finisher section)
MJ-1033
Probable cause
Transport motor-1 (M1)
abnormality
Faulty cables and connectors
Transport motor-2 (M2)
abnormality
Paddle home position sensor fault
Finisher control PC board (FIN)
abnormality
[EA21] Paper size error jam (outlet sensor)
[EA22] Paper size error jam (punch paper edge sensor)
Classification
Finisher jam
(Finisher section)
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
Paper transport delay jam
Checking and measures
Check if the electrical continuity of the coil is normal. If electricity is
not conducted, replace the motor.
Check if the electrical continuity between the connector terminals is
normal. If electricity is not conducted, replace the connector.
(Finisher control PC board (FIN): CN22)
Check if the electrical continuity of the coil is normal. If electricity is
not conducted, replace the motor.
Check if the electrical continuity between the connector terminals is
normal. If electricity is not conducted, replace the connector.
(Finisher control PC board (FIN): CN14)
If the error still occurs after replacing the motor and the connector,
exchange the finisher control PC board (FIN).
Paper transport delay jam
Checking and measures
Check if the electrical continuity of the coil is normal. If electricity is not
conducted, replace the motor.
Check if the electrical continuity between the connector terminals is normal.
If electricity is not conducted, replace the connector. (Finisher control PC
board (FIN): CN13)
Check if the electrical continuity of the coil is normal. If electricity is not
conducted, replace the motor.
Measure the voltage of the TP30 on the finisher control PC board (FIN),
and check that the measured voltage is 1V or lower when not shielded and
±
within the range of 3.3V
5% when shielded. If the voltage does not fall
within the above range, replace the sensor.
If the error still occurs after replacing the motor and the connector,
exchange the finisher control PC board (FIN).
Error content
Paper size error jam (outlet sensor)
Paper size error jam (punch paper edge sensor)
8 - 90
Error content
Error content
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