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8.3.13
Fuser unit related service call
CAUTION
Be sure to turn OFF the power and unplug the power cable beforehand when checking the
heater.
The fuser unit itself or the part of the unit remains heated and the capacitors are still charged
after a while the power cable is unplugged. So make sure the unit is cooled down enough
before checking.
[C410] Thermistor or heater is abnormal at power ON
Classification
Fuser unit related service call
Check item
1. Check the thermistors
2. Check the heater
3. Check the LGC board
4. Clear the status counter
Parts to be replaced
LGC board
[C430] Thermistor abnormality after abnormality judgment
[C440] Fuser is abnormal after abnormality judgment
Classification
Fuser unit related service
call
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
Thermistor or heater is abnormal at power ON
1. Check if the connectors are disconnected.
2. Check if the center, side and edge thermistors are in contact
with the surface of the fuser roller properly?
3. Check if the center, side and edge thermistors are not
deformed or dirty.
4. Check if the harnesses of the center, side and edge
thermistors are open circuited.
1. Check if the heater is broken.
2. Check if the connector of the heater is disconnected.
3. Check if the harnesses are connected properly to the
terminals of the heater lamp.
4. Check if the thermostat is blown.
1. Check if the connectors CN308 are disconnected.
2. Check if the conductor pattern on the LGC board is short
circuited or open circuited.
3. Replace the LGC board.
After repairing the matter which caused the error [C410],
perform the following:
1. Turn ON the power while [0] and [8] are pressed
simultaneously.
2. Key in "2002", then press [START].
3. Change the current status counter value "1" or "2" to "0",
then press [OK] or [INTERRUPT] (to cancel [C410]).
4. Turn the power OFF and then back ON. Make sure that the
equipment enters the normal ready state.
Thermistor abnormality after abnormality judgment
Fuser is abnormal after abnormality judgment
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Error content
Measure
Remark
Error content
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