Advertisement
5. Service Call Transmit
Subject: Service Call Notification
1
Date: 04/14/2008 13:47
Machine Name:
Function: Printer
4
Severity: Error
5
ErrorCode: XXXX
6
Message:
7
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
8
Supplier:
Name
Tel Number : 1122334455
E-Mail
Address
9
Customer:
Name
Tel Number : 1234567890
E-Mail
Address
Service Technician:
10
Number
Name
Tel Number : 0987654321
E-Mail
Printer Error History:
11
Date
-------------------------------------------------------------------
04/13/2008
04/12/2008
04/12/2008
03/15/2008
02/25/2008
1.
Date (When an error occurs)
2.
Machine model name
3.
Serial number
4.
Function: Fixed at "Printer"
5.
Severity: Fixed at "Error"
6.
Error code
7.
Error message: The content of error is displayed.
8.
Supplier information
9.
Customer information
10.
Service technician information
11.
History of error
*1 The latest 20 errors are displayed.
© 2012 OKI DATA CORPORATION All rights reserved
SerialNumber:1234567890
2
: SUPPLIER_NAME
: supplier_emailaddress@cccc.xxx
: SUPPLIER_ADDRESS
: CUSTOMER_NAME
: customer_emailaddress@dddd.xxx
: CUSTOMER_ADDRESS
: svc12
: SERVICE_TECHNICIAN_NAME
: svc@xxx.co.jp
Time
ErrorCode
Counter
16:44
F110
22:28
F110
22:23
F110
22:23
F110
11:12
F110
Fig.10-34
10 - 37
3
(*1)
ES9160 MFP / ES9170 MFP
REMOTE SERVICE
10
Advertisement
