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Check item
Setting
[2B50] Image library error
[2B90] Insufficient memory capacity
Classification
Electronic Filing related error
Check item
Setting
Replace parts
Main memory
[2B51] List library error
Classification
Electronic Filing related error
Check item
Setting
[2BA0] Invalid Box password
Classification
Electronic Filing related error
Check item
Setting
[2BA1] A paper size or a color mode not supported in the Electronic Filing function is being
selected.
Classification
Electronic Filing related error
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•
Check if the specified document exists. (If no, this error
would not occur.)
Delete the specified document.
Perform the job in error again.
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
If the error still occurs, replace the main memory.
•
Delete the job in progress or being set or in the HOLD/
PRIVATE/PROOF/INVALID, and retry the job in error.
•
Check that there is no other job in progress, and initialize
the Electronic Filing with [5] + [C] + [START].
•
Check if the Function list can be printed.
•
If it can be printed, retry the job which was in error.
•
If it cannot be printed, replace the main memory.
•
If it still cannot be recovered, format the HDD with [5] + [C]
+ [START].
•
Check if the password is correct.
•
Reset the password.
•
When this error occurs when printing the data in the
Electronic Filing, perform the printing with the
administrator's password.
•
If it still cannot be recovered, or a password for the
operation other than printing is invalid, initialize the
Electronic Filing with [5] + [C] + [START].
A Paper size not supported in the Electronic Filing function is being
selected.
8 - 201
Measures
Error item
Measures
Remarks
Error item
Measures
Error item
Measures
Error item
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
8
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