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[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
Classification
E-mail related error
Check item
Setting
Replace parts
SYS board
[2C30] Directory creation failure
[2C31] File creation failure
[2C33] File access failure
Classification
E-mail related error
Check item
Setting
[2C40] Image conversion abnormality
[2C62] Memory acquiring failure
Classification
E-mail related error
Check item
Setting
Replace parts
Main memory
[2C43] Encryption error
Classification
E-mail related error
Check item
Setting
ES9160 MFP / ES9170 MFP
ERROR CODE AND TROUBLESHOOTING
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
Check that there is no other job in progress, and format
the HDD with [5] + [C] + [START].
•
If the recovery is still not completed, replace the SYS
board.
•
Check if the access privilege to the storage directory is
writable.
•
Check if the server or local disk has a sufficient space in
disk capacity.
•
Turn the power OFF and then back ON. Perform the job in
error again.
•
Replace the main memory and perform the job again.
•
Turn the power OFF and then back ON. Perform the job in
error again.
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Error item
Measures
Remarks
Error item
Measures
Error item
Measures
Remarks
Error item
Measures
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