Mitel SX-200 Documentation page 627

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SECTION MITL9105/9110-096-315-NA
TABLE 5-4
ATTENDANT UCD ACCESS CODES
To program a RAD from the console:
a) Dial ~230
b) Dial RAD equipment number
c) Dial ++ to advance to next equipment
number
d) Press RELEASE to terminate.
To program a RAC from the console:
a) Dial ~231
b) Dial RAC equipment number
c) Dial 3c to advance to next equipment
number
d) Press RELEASE to terminate.
recording duration, in 2-digit seconds
c) Press RELEASE to terminate.
To specify the recording and delay time for
an Agent Group:
a) Dial ~243
b) Dial Agent Group access code
c) Dial 1
d) Dial Recording Group access code
e) Dial time delay, in 2-digit seconds
f) Press RELEASE to terminate.
To review a recording assignment:
a) Dial ~244
If a RAD/RAC is already programmed there,
it can be deleted. To delete a RAD/RAC,
b) Dial Agent Group access code
c) Dial 1
type I# at this point.
d) Press RELEASE to terminate.
To review all defined RADs and RACs:
To delete all data associated with an Agent
a) Dial ~232
Group (Recording Group and delay time as-
b) Continue to dial * to advance to next
signments):
RAD/RAC a) Dial ~243
c) Press RELEASE to terminate.
The SOURCE display will show the
b) Dial Agent Group access code number
c) Press RELEASE to terminate.
equipment number in the left corner
and a 0 or 1 in the right corner to
indicate a RAD or RAC, respectively.
To record a message on the MITEL RAC, the
following procedure is used:
a) Dial ~240
b) Dial RAC equipment number
c) Dial *
d) When the attendant hears a 50 ms
tone, the message may be spoken
into handset. The recording can be up
to 8 seconds in duration. Press RE-
LEASE to terminate.
To define which Recording Group a DID In-
tercept will be routed to:
a) Dial ~233
b) Dial Recording Group access code
c) Press RELEASE to terminate.
To delete an existing DID Intercept record-
ing:
a) Dial ~233
b) Dial #
c) Press RELEASE to terminate.
To define which Recording Group an Auto-
matic Wake-Up will be routed to:
To playback a recorded message from a
RAC:
a) Dial ~241
b) Dial RAC equipment number
c) Dial %
d) The message will be heard with hand-
set; otherwise busy tone will be heard
if the recording is currently in use
e) Press RELEASE to terminate.
The length of the messages on the devices
in each Recording Group must be specified:
a) Dial ~242
b) Dial Recording Group access code
a) Dial ~234
b) Dial Recording Group access code
c) Press RELEASE to terminate.
To delete an existing Automatic Wake-Up
recording:
a) Dial ~234
b) Dial I#
c) Press RELEASE to terminate.
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