Mitel SX-200 Documentation page 122

SECTION MITL9105/9110-096-105-NA
CALL FORWARDING - BUSY/DON'T ANSWER (EXTENSIONS)
Page 68
Description
This feature allows a user to have all calls which are directed to his
extension, forwarded to the Attendant or to a selected extension num-
ber within the PBX system, WHEN THE EXTENSION IS BUSY OR NOT
ANSWERED WITHIN THE SELECTED TIME. While the feature is active
and the extension is idle, calls may be made and received normally.
Conditions
Callbacks will always ring the originating extension; Call For-
warding has no effect.
Only one type of Call Forwarding code may be active on each
extension at any time. If an extension has one type of Call
Forwarding code active and the user enters a new Call Forward-
ing code, the first type of forwarding is cancelled.
Calls may not be forwarded to trunks or numbers external to the
PBX system except by External Call Forwarding.
Calls may not be forwarded to extensions with a COS that in-
cludes Option Number 38 (Never a Forwardee).
The Attendant cannot forward calls that are directed to the
console.
Calls may be-forwarded a maximum of two steps, once at the
dialing stage (Call Forwarding - Follow Me or Call Forwarding -
Busy), and once after ringing (Call Forwarding - Don't Answer).
Calls will not be forwarded to the Attendant during Night Service.
If an invalid number is selected as a forwarding number, reorder
tone is returned.
Call Forwarding does not apply if the calling extension (or Atten-
dant) is the party to which the call would be forwarded.
Extension Call Forwarding takes precedence over system Call
Forwarding; i.e., extension Call Forwarding is tested initially, then
system Call Forwarding is tested, with extension Call Forwarding
being honored first.
Programming
Assign an access code to Feature Number 46 (Call Forwarding -
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Busy/Don't Answer). This code cannot conflict with the system
numbering plan.
The COS of the forwarding extensions must contain Option
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Numbers 35 (Call Forwarding - Don't Answer) and 34 (Call For-
warding - Busy).
Operation
To select Call Forwarding - Busy/Don't Answer from an extension:
Lift the handset - dial tone is returned.
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Dial the Call Forward - Busy/Don't Answer access code.
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Dial the number (or Speed Call Access Number, Entry Number) to
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which calls are to be forwarded - dial tone returned.