Mitel SX-200 Documentation page 299

Superswitch electronic private automatic branch exchange epabx
Hide thumbs Also See for SX-200:
Table of Contents

Advertisement

SECTION MlTL9105/9110-096-105NA
STATION TRANSFER CONSULTATION HOLD/ADD-ON
Page 244
Description
This feature allows an extension user on an established call to hold the
call, add a third party to the call, or transfer the original call to a third
party. By programming selected options, the feature may be restricted
on the basis of the type of the second party in the call.
Conditions
This feature is mutually exclusive with COS Option Number 48
l
(Broker's Call), COS Option Number 62 (Flash for Attendant) and
COS Option Number 46 (Flash Disable).
The number of the third party in the call must not be the Dial
l
Call Pickup or Directed Call Pickup access codes. All other types
of -call may be made after holding the second party (subject to
system and extension options).
Calls may not be transferred to the paging circuit.
l
Flashing the switchhook while talking to the Attendant will result
l
in release of the call.
Programming
To allow an extension to hold, add-on, or transfer a call in which
the second party is an extension, select System Option 180 (Can
Flash if Talking to an Extension).
To allow an extension to hold, add-on, or transfer a call in which
the second party is an outgoing trunk, select System Option 182
(Can Flash if Talking to an Outgoing Trunk).
To allow an extension to hold, add-on, or transfer a call in which
-the second party is an incoming trunk, select System Option 181 -
(Can Flash if Talking to an Incoming Trunk).
To prevent an extension from attempting to hold a trunk call,
then originating a second trunk call, select System Option 184
(Cannot Dial a Trunk after Flashing if Holding or in Conference
with a Trunk).
To prevent an extension from holding an extension call, then
originating a trunk call, select System Option 183 (Cannot Dial a
Trunk after Flashing).
If a combination of the above is selected, calls may be held,
added or transferred as specified by the combination selected.
If System Option 220 (Transfer Dial Tone) is se!ected, transfer
dial tone is returner
COS Option 49 (Station Conference) must be enabled to allow
calls to be added to the conference.
Operation
On an established call:
Flash the switchhook - dial tone is returned; the caller is held (
l
and will hear music if provided.

Advertisement

Table of Contents
loading

This manual is also suitable for:

Sx-100

Table of Contents