Mitel SX-200 Documentation page 120

SECTION MITL9105/9110-096-105-NA
CALL FORWARDING - BUSY (EXTENSIONS)
Page 66
Description
This feature allows a user to have all calls that are directed to his
extension, forwarded to the Attendant, to a selected extension number
within the PBX system, or to a selected external number, WHEN THE
EXTENSION IS BUSY. While the feature is active and the extension is
idle, calls may be made and received normally.
Conditions
Callbacks will always
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warding has no effect.
Only one type of Call Forwarding code may be active on each
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extension at any time. If an extension has one type of Call
Forwarding code active and the user enters a new Call Fotward-
ing code, the first type of forwarding is cancelled.
Calls may not be forwarded to extensions with a COS that in-
cludes Option Number 38 (Never a Forwardee).
The Attendant cannot forward calls that are directed to the
console.
Calls may be forwarded a maximum of two steps, once at the
dialing stage (Call Forwarding - Follow Me or Call Forwarding -
Busy), and once after ringing (Call Forwarding - Don't Answer).
Calls will not be forwarded to the Attendant during Night Service.
If an invalid number is selected as a forwarding number, reorder
tone is returned.
Call Forwarding does not apply if the calling extension (or Atten-
dant) is the party to which the call would be forwarded.
Extension Call Forwarding takes precedence over system Call
Forwarding.
Programming
Assign an access code to Feature Number 3 (Call Forwarding -
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code cannot conflict with the system numbering plan.
Busy). This
The COS of the forwarding extensions must contain Option
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Number 34 (Call Forwarding - Busy).
Operation
To select Call Forwarding - Busy:
Lift the handset - dial tone is returned.
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Dial the Call Forward - Busy access code.
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Dial the number to which calls are to be forwarded - dial tone is
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returned.
The extension is available for normal use.
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To cancel Call Forwarding - Busy:
Lift the handset - dial tone is returned.
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Dial the Call Forward - Busy access code - no tone is returned.
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the originating extension; Call For-
ring
.