Mitel SX-200 Documentation page 367

SECTION MITL9105/9110-096-107-NA
AUTOMATIC CALLBACK - DON'T ANSWER
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Page 6
Description
This feature allows a SUPERSET 4 user, upon encountering an exten-
sion which does not answer, to have the call completed after the
called extension has gone off-hook and then on-hook After the fea-
ture has been activated, the system continuously monitors the origi-
nating extension and the required number. After the called extension
goes off-hook and then on-hook, the callback is handled in the same
way as an Automatic Callback - Busy. If more than one callback
request is active on any extension, the requests are queued and ser-
viced on a first-in, first-out basis.
Conditions
A callback always rings the originating extension; Call Forward-
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ing has no effect.
Automatic Callback - Don't Answer may be activated on exten-
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sion numbers and Hunt Group access codes.
If the two parties involved in a callback hold a telephone con-
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versation (not a conference) before the callback is honored, the
callback is canceled automatically.
Duplicate callback requests are ignored. (The original callback
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. request is canceled.)
If a callback is not answered by the originating extension within f
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six rings, it is automatically canceled.
If the called party becomes busy before the originating party
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answers the callback, the originating party hears busy tone and
the callback is canceled.
Operation
To Set Up an Automatic Callback - Don't Answer:
Dial the required extension number - the extension does not
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answer.
Press the CALLBACK feature button and replace the handset -
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the SUPERSET 4 set is available for normal use.
To Answer an Automatic Callback - Don't Answer:
The SUPERSET 4 set rings.
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Lift the handset - audible ringing tone is returned and the called
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number rings.
If on lifting the handset, busy tone is heard, the callback has to
be reactivated.